the tem there was great they where very patient with me I was a little picky but only because I wanted the perfect vehicle for me and my family and the staff there all helped me to leave with an awesome SUV thank you so much so in love with it
From the minute I got out of my old vehicle, to the minute I fired up my new racecar, Napa Ford knew exactly how to make my experience nothing but positive. Every team member I interacted with conducted themselves in a friendly and professional manner. I truly felt like family there. HUGE “atta boy” to Kevin Massey and his team for all they did to get me behind the wheel of not just a car, but a lifestyle!
Customer for life!
I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.
I am beyond ecstatic and grateful for the service I was provided by Jeff Lopez and Marin County Ford's management. This team went above and beyond, BY FAR, to make sure I got the best possible car for my money. They made every possible effort, and then some, to make sure to provide me with a brand new car and make it fit with in my budget and financing better than I thought would ever be possible within the context of my situation. I highly recommend this dealership and team. I have already told a few coworkers to check out what this team has to offer. I really could not be happier with the service I was provided and the car I ended up getting. This dealership really tries to do everything for their customers and their situation.
I had a very efficient car buying experience at Zumwalt Ford in St. Helena. I walked in saw and test drove a car I was interested in, purchased it and was out the door in less than an hour. Left to enjoy my new car purchase the rest of the weekend. They were friendly, courteous and there was no pressure to purchase. I would highly recommend this dealership to my friends and will go back for future purchases. Paul Moore
My experience was very nice. The sales person, Ms. Erma, was very knowledgeable and pleasant. Organization and correct paper work, made the sale go smooth. I didn't have to spend the whole day at the dealer to get my car. Everyone was kind. I purchased a Ford Focus and I am happy.
Hansel Ford worked hard and succeeded in making the car leasing process a positive experience. Drew Gottlieb was excellent at explaining details, teaching features and following through both during and after the transaction. Would recommend and work with him again!!
If you are looking for a new/used car, go to Hansel Ford and seek out the salesperson Julio Perez! I cant stress enough how important that statement is when purhasing a vehicle from them. In the past year, I have purchased 2 used vehicles from Hansel and both times Julio assisted me...correction...took care of me and my family. I promise on everything that is good in this world, Julio will not disappoint when it comes to excellent customer service. Many thanks again Julio!
Wonderful and honest dealer!! Just leased car number 12 from Ron at Zumwalt! I love the selection of great cars. Rhett in finance made the deal and paperwork fast and painless! All around great experience! I will be going back for sure!!
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