Casper provided outstanding customer service, was extremely knowledgeable and professional. We had some setbacks trying to find the car I wanted, but Casper went above and beyond to provide us with the best option to ensure we were happy with our purchase. We ended up purchasing a 2019 Beautiful burgundy velvet Nautilus. It’s exactly what I wanted. Thanks to Casper and his team for making this happen. You all have a customer for life.
Today I visited North Park Lincoln, test drove a 2018 lincoln MKC & was thoroughly impressed first of all by the calibre & professionalism of 2 gentlemen who assisted me - Casper Kasperski & Isaac Loera. The level of professionalism & courtesy of these 2 gentleman was only equaled by the composed, quiet & supremely refined ride of the MKC I test drove. Far too often folks only leave comments when displeased however after my experience with this dealership I can say that politeness & professionalism coupled with phenomenal cars are North Park Lincoln's area of specialty. This dealership & car brand are now at the TOP of my list!!!.
Even though time was short due to the fact I had a doctor appointment, the sales person, Casper, was great! He managed to go over the items I needed to know and get me on the road.
I was pleased with the transaction
Great experience working with Casper at North Park
by David H. from Boise, Idaho
September 23, 2018
We were shopping for a specific feature set on a gently used Lincoln Navigator L. Casper Kasperski helped us find the exact vehicle and provided a wealth of information that gave us the confidence to buy the vehicle in Texas and have it shipped to our home in Idaho. The whole North Park team was great to work with...and Casper's follow up and level of detail was outstanding.
Customer service was amazing and the process was fast. I just picked out the truck i wanted online and went to sign papers amd drove off. Its that easy, i recommend Carmax to anyone looking to buy a vehicle.
Test drove the CHR and fell in love instantly. Best experience overall from beginning to end. This was my first time driving a Toyota. So happy we made this our first stop. Would highly recommend North Park Toyota!
Cody and the tech team worked until they found the source of the strange whistling problem....and everything they did was covered under warranty from a previous service that was done there before I bought the car from a family member. They even had multiple technicians AND the department manager ride with me to listen to the sound, to make sure they knew what they were listening for and finally get it corrected. And they assured me that if I heard it come back when the weather warmed up again, I just needed to bring it back and they’d put me in a loaner car again. It was like finding a needle in haystack, but they never complained or argued about me “hearing things.” Great place, great people! I always feel like a person, not a number. :)
Jeremy understood our budget. He didn???t pressure us to purchase. He was very understanding. We got what we wanted & in line with our budget. Thank you Jeremy!
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