I CANNOT stress enough how impressed I was with Mike Urbania and Klaben! I never felt pressured to make a decision and felt that I received the best service. My dad has purchased several vehicles from Mike over the past 20+ years and here I am doing the same! Great customer service goes a long way. Keep up the amazing work, Mike! Thank you so much for everything!
This was my 4th car from Klaben Ford, and 4th time working with Mike Urbania. I can't say how easy Mike makes leasing a car. My wife and I truly appreciate his professionalism and time he takes to ensure we are happy with our selection. I am a customer for life! I can't thank Mike enough. Thank you for everything! Josh and Lili
I am completely satisfied with the service I received from Klaben. They were able to get to my truck immediately and perform all the necessary maintenance while I waited. They took great care to ensure my truck stayed spotless. I most definitely trust them to make sure my truck stays road worthy and ready to go. I will not be going anywhere else to have my vehicle serviced. Not to mention the employees are extremely personable!
I would recommend this dealership to friends and family, you won???t be disappointed. From start to finish of purchasing a brand new vehicle it was a piece of cake, not to mention this is my second vehicle that was purchased lest than 12 months prior. Don???t waste your time shopping from one dealership to another Klaben Ford will make it happen, trust me .
Easy to work with, honest approach. Saw a few vehicles online, called to inquire. Josh had them sitting up front waiting for me when I got there. No wait, straight to the point. Easy purchase. Went so well the first time, my wife went back the next day and bought a vehicle from Josh too. Couldn't have gone better.
The staff was friendly and helpful and solved my problem with my keys needing preprogrammed without killing the battery in the process. It was busy today so I waited in the lounge area, but it was clean and comfortable and I had hot chocolate while waiting. I was impressed with the neat and clean restrooms as well.
Tj Klinkowicz was my sales rep we worked over the phone thru texts email and in person Best ever to work with went over several cars with different lease options he was awesome then we got to work with Ness in finance where he made it easy to get thru all the paperwork Think it was a new record in speed and precision.This was our 5th vehicle from Great Lakes were 60 miles away and they keep getting better.
It was very important that I had a good description and photos of the vehicle on line because I had a long drive to get there to see the vehicle and did not want to waste a trip. After talking to a salesmen on the phone, I made the trip. They were waiting for me and knew exactly what I was there for and who I was.
The car buying process was easy. Carl had helped us with a test drive a couple of months ago. When we decided to buy a honda, we made sure to make an appointment with Carl. He was very helpful and nice to work with on our visits.
Purchased a pre owned vehicle from Montrose Ford Lincoln and had a great experience. Super quick responses from the sales team (Dave) especially because we were coming from out of town. They made the buying process quick and easy.
This was my first time buying a new car. They made it a very enjoyable experience and will come back for future purchases. They answered all my questions and got me exactly what I wanted and needed for an amazing price. I would recommend to anyone to come here if they need to buy a car. All staff was very friendly and went above and beyond to make this a great experience.
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