We recently purchased a used Mazda CX5 at Mazda Gallery. Our sales person, Joe D, made the whole process simple. There was no pressure, but he was there to answer every question and to expedite the paperwork process. I feel we got a great car, a good deal and a few laughs thanks to Joe.
The receptionist was friendly, we were helped within couple minutes, the sales adviser (Kayshawn) was very attentive, Very knowledgeable about the vehicle. Excellent customer service. The price was fair. The financier wasn’t too friendly or had much patience about the process. I recommend the sales advisor, the dealer, not the finance process.
Requested an Oil change, installation of 4 new tires and new windshield wipers. I was disappointed with the oil change because the oil use for the change was not the standard synthetic blend 5000 mile change the vehicle came with and has been used for the last six years. It was the non synthetic oil with a 3000 mile change recommendation.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
I bought a Mazda6 from Nick Scherer, the second car I purchased form him. I went back because he's such a pleasure to deal with. He really knows his stuff and goes out of his way to answer questions. He made the experience pleasant and painless.
Incredible customer service and thoroughly enjoy working with them. Wouldn't buy a car anywhere else, I trust them 100%. Extremely knowledgeable staff and always going above and beyond to help people. Must check out this dealership before you shop anywhere else!!
Aaron and Henry were great from start to finish. They were very reasonable with the price of the new car and the trade in value. Henry took his time to make sure all the options were right and when we got the car spent his time to help us understand how it all worked. Thank you!
Such an amazing experience! Lowell was our sales rep and I couldn't recommend him enough! Aaron was amazing at getting our insurance hiccup all fixed! I highly encourage everyone to shop here! Everyone was simply amazing. =)
Just purchased a new CX5 and love it! I worked with Michaela Mulry and she was very knowledgeable and friendly. Michaela and several folks I worked with at the dealership were all very helpful and made the car buying experience very easy and enjoyable. So excited to have my new vehicle and be part of the Wellesley Mazda family!
We did our own diligence and decided on a specific vehicle with the exact specs we wanted with a price that we were prepared to pay. Albert found us such a vehicle even though it wasn't currently on the lot. He was also very helpful with the test drive and showing us additional features.
I worked with Michaela to get my 2018 CX-5 and the entire car purchasing experience couldn't have been more enjoyable. She laid out everything clearly and I never felt pressured or pushed to get any extras that I didn't want or need. She stayed in touch and kept me updated through the entire process to even after picking up my car.
Just had our second oil change on our less-than-year-old Mazda CX-5. The experience was very professional and comfortable.
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