Their service department is exceptional. They back the Volvo warranty and they always take really good care of me. I would deathly recommend the sealer based on how well I was treated [after] I bought my XC70
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Nicer than my RAV4
by Jake from Portland, OR
December 23, 2018
I had a 2015 RAV4 Limited and find the 2018 CX5 Touring to be a much nicer car. The fit and finish is excellent, it exudes luxury. The safety features are excellent. Legroom all around is very good. I like the lines of the car better than the Toyota. I cannot comment on this model's reliability but am trusting to Mazda's very good reputation. I am very happy with my purchase.
The look and feel of this car is great. It rides smooth and quiet. The infotainment system is easy to navigate. Has great features like blind spot, cross traffic, lane departure alert and voice command. Our youngest is still seating in his car seat rear facing so it does take up a bit of space in the back seat and doesn’t dive the person in the front seat much leg room plus we wish the trunk space was a little bigger but it gets the job done. Once we flip the car seat around it will add much more space to the front passenger to lean back.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
These guys are the real deal. Honest and no surprises. They made the car buying experience painless and easy. Great customer service and fairly fast in the finance dept. I will get my next car from this dealership. Thank God they are in my hometown - Convenient.
Best car I have owned
by First new car from Manitowoc,WI
January 9, 2019
This car has exeeded all of my expectations. It is comfortable, quiet, and has great acceleration. All of the features, including radar cruise control and other electronic safety devices are awesome. To get these features in other cars you need to buy a top of the line package, but, in Mazda they are in all of them. I love my car.
I had a large problem regarding my new Mazda 6 Touring Car. When given this information I couldn't believe it. After doing some research I found the problem was real. I went to Mazda and talked with GM Jeff Donnell to explain the problem. Even he couldn't believe it. After 15 mins he came and told me he was going to take of the problem himself and not to worry. The next day problem solved. I did not have to remind him or follow up. It just happened. It nice when someone does what they say they are going to do. So thank you JEFF DONNELL for your help, I will be a mazda customer for ever. Bob Gellman
CX5 Mom Car
by MiniTwinMom from Beaverton orwgon
January 9, 2019
Feels spacious, so quiet, handles easily, enjoy all the hands free ammenities. Feels like a luxury care at and affordable price. Can’t wait to take it i t he snow!
Bought my Mazda 3 from this dealership. Buying process was smooth and a great learning experience. Abraham, Oscar, and Anthony are all superb, professional, and friendly associates. They care about my satisfaction, took the time to learn about who we are, take the time to assist and answer any questions I may have with no rush, and made me feel like part of the family. Thus far, highly recommended dealership.
I can't say anything about the quality of repair since I have yet to take my car in for a scheduled maintenance, but I'm expecting only the best when coming back for it in 6 months from now.
Luxury at a much lower price - LOVE my CX5!!!
by KiloJuliet from Alpharetta, Georgia
January 8, 2019
absolutely love this car - it's LUXURY LUXURY LUXURY but at a much lower cost. It shouldn't be compared to the normal Honda CRV or others it is typically compared to. smooth drive and luxury features - it's the highest value for your $ - compare it's features and drive vs Audit, BMW, and Mercedes - Mazda wins!!!
by Trinece "that realestate chick" from Los Angeles, CA
January 8, 2018
I must say it was the first time I'd been to a dealership and the pressure was not turned up! Betty listened to my concerns and answered all my questions. As I realtor I didn't want to be "sold" to..and she didn't come off as a salesperson but as someone who really understood my needs and my search for the perfect car!
Love my 2018 CX-5 Grand Touring
by OutdoorMan from Protland, OR
January 6, 2019
I traded in my 2014 Touring CX-5 (fairly high mileage) for a 2018 Grand Touring CX-5. I loved my 2014 CX-5 and was actually surprised by how much more excited I was about the 2018 CX-5 after I made the purchase and drove it a bit. It feels like a luxury car without the price. The upgrades in styling and comfort were more significant than I realized. More importantly, the upgrades in technology are incredible! The engine is more efficient; I recently got 32 miles per gallon on a road trip, and that given the car is heavier due to additional noise insulation. Features like the rain sensing wipers, radar adjusted cruse control, and lane sensing are terrific. I'm still trying to learn all the features of Mazda Connect. Finally, the car is a smooth, fairly quiet ride and seems just as nimble as my 2014 model.
Great Dealer since I was 14 in '67 looking at Shelby Cobras
by B G from DealerRater.com
August 26, 2018
I was looking to buy a new car and walked into Galpin to look at the Continental. I was greeted by a salesman on the floor who was on his way to lunch. He referred me to Shaun Shahar. Shaun came out to meet me and I told him I wanted to test drive the car. I also told him the model, color and options I wanted. He happened to have that particular model on the lot. He had his associate Aaron take me for a test drive in the car. Aaron was well versed in all the features of the car. I took the car through its paces and I decided that the Continental just might be the car for me. I think Aaron was excellant and personable to work with. Once I got back to the showroom I spoke to Shaun about pricing and the financing options. He gave me his best price and the deal structure. I decided to think about it. There was no pressure of any kind put on me to buy. Shaun called me back the next day and I told him that I was still interested in the car. We went over the pricing again and made some adjustments in my favor. I stalled on the purchase price. He sounded so disappointed and I was too. The next day the sales manager called me and I told him I would buy the car with one final adjustment in price. He called me back 10 minutes and said we have a deal. I got into an Uber. Shaun sat down with me and went over the terms of the purchase. He explained it all to me in a clear and precise manner. I then signed all the paperwork. Then Shaun sat in the car with me and gave me a crash course on all of the features and how they operate. He was very patient as I soaked it all in. Then he gave me a rapid fire test and I passed with 100%. I felt competent to operate my new car and drove home. I have to tell you that it was a pleasure to work with Shaun and his associates. He made everything smooth and without causing any stress. I would recommend him to anyone I know that wants to buy a Lincoln or a Jag.
by johnholliman from pelham, al
December 31, 2018
Very comfortable car. Good mix of tech. We love the car. AWD is nice touch. Would buy again. Own two Mazdas, a car and SUV.
by firstname.lastname@example.org from DealerRater.com
June 27, 2018
Thank you for ur service from the time we walk in everyone was very hospitable & eager to help. Allan Chiha was fabulous in covering everything we needed to know & more, to leasing us a beautiful 2018 MKC Lincoln. Walked out very, very pleased with ur service & professional work.
An amazing vehicle!
by DruFranco from Grand Ledge, Michigan
December 28, 2018
I am rather new to the Mazda family but I purchased a 2016 Mazda 3 which I had no issues with so I took advantage of some early incentives and traded up to a 2018 Mazda CX-5.
What an amazing vehicle. Similar features as my previous vehicle but with lots of updates and new looks. Also a bunch of newer features like heated seats and individual climate control.
This is not the first time I purchase or lease a car from Galpin. Our family always comes here and always request Miguel Lopez @galpinmotors @galpinmazda @galpinhonda as he makes our purchase so efficient by requesting all necessary info and docs ahead of our visit. In a matter of a couple of hours we are pretty much in and out compared to other car purchasing experiences. Ask for him; he will not disappoint :)
by Mazdaboo from Elk grove, Ca
December 28, 2018
Super reliable car, great gas mileage & all around great. Really roomy and good to take on adventures. Really awesome little special features that most cars dont have!
Wife is recovering from her wreck and finally able to get her into her new replacement car with my high school and college bud Miguel Lopez at @galpinmazda @galpinmotors @galpinautosports. This is my 3rd car lease or purchase through him as it’s always so smooth, easy and definitely will work to get the best deal in Southern California. He knew that we were in a time crunch to get back to my sons Sport Awards ceremony and made it all happen to get us there in time. Look for him or call me for his contact info. Be back in a few months to replace my other lease that’s coming to an end
My daughter was in a market for a new car. My wife's friend recommended Miguel. He was patient and showed my daughter several different options. At the end we drove away in Mazda CX5. My daughter couldn't be happier. Thank you Miguel.
Needed to get out of a Honda Civic into a bigger car. Still had alot of time left on my lease. Initially went to Honda to see if they could assist. Ended up leaving with my old car. Was then recommended by family to give Miguel a call. He listened to me and showed me the best options he had. Miguel showed me several different brands that is available at Galpin but fell in love with the Mazda CX-5. Ended up being my #1 choice. Miguel worked hard to make sure I drove away in what I preferred. Thank you Miguel. He is a true asset to the Galpin organization.
The best leasing experience ever. This dealership is interested in working with your budget and options, opened about prices, Richard was willing to make all agreements over the phone, and the dealership did it's best to get me into a new car. In fact, it took less than 1 hour from the moment I stepped on the lot to leaving it in CX-5. You will be treated as a valued customer because everyone cares about your shopping experience. After the purchase, Culver City Mazda follows up with you to make sure you're happy with your car and to provide any support needed. Culver City Mazda is an example of what the auto dealership should be. Huge appreciation to the team that worked on my car: Richard, Tony, Maria, and Rosie. Contact anyone and you'll get the best customer care.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.