Nice experience. We bought new Encore from Bob Sekora. He listened to what we had to say and accurately presented and reviewed what was available from stock and available within a day or two. Everything up-front. No suddenly appearing costs, surcharges or pressure and he made sure we felt comfortable with the car before leaving the dealership.
Love this car!
by MeghanElizabeth83 from Winter Springs, FL
December 1, 2018
I’ve had this car since Dec. 2013 - going on 5 years now. I’ve put about 35,000 miles on it - just changed the tires - breaks still have half way to go. It’s so comfortable - it’s fast (for not having a V6) - it’s got great sound. The only glitchy thing I don’t like about this car is the audio playback from Bluetooth. Sometimes it doesn’t connect right away - and if you shuffle the songs from your iPhone and hit next on the car to go to the next song - it no longer shuffles. A real pain when you have a ton of songs and you can’t skip around.
Back up camera is great, the system that alerts you when there’s a car in your blind spot works great. I really love this car!
I just bought my first new car here. Jose Fields was my salesman and he did an excellent job with everything. Very easy going and made thing happen that I didnt think were possible. Highly recommend!
Just purchased one month ago
by Amber from Portland, Oregon
December 17, 2018
This is a very comfortable car that drives smoothly. The complaints I have are about the positioning of the dashboard features. It is surprisingly easy to hit the hazards accidentally. The lights don’t turn off automatically when you shut the car off so if you have been driving a car with that feature it takes some retraining. Perhaps the most worrisome discovery is that occasionally the stereo stays on after shutting of the car and if you don’t notice drains your battery. It is a nice car but some design issues.
We started the purchasing process for a new Subaru Outback via internet at Wheeling Subaru a few weeks ago. We finally made it to the dealership to wrap everything up. We received great service from the moment we stepped onto the lot. The buying experience was seamless with a great price on the Outback and a very good price for our trade-in. The facility is clean and comfortable which made the process all the more easier. Many thanks to Lacey, Bill, Tony and Frank for all of their help. Look no further than Wheeling Subaru for a new Subaru, they are #1!
One of the good looking SUV with great driving
by Biswajit from Indianapolis, IN
January 10, 2019
One of the good looking SUV with great driving dynamics. Interior is upscale premium. I am using this car in my everyday's commute and I am happy with this car.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Best car I have owned!
by Reds33 from Minneapolis, MN
December 4, 2018
The car has met all of my needs. I am looking to start a family and it's a perfect fit for my needs. The trunk space is awesome! The car drives so smoothly and I love the standard settings including bluetooth and the reverse camera is amazing!
This car has exeeded all of my expectations. It is comfortable, quiet, and has great acceleration. All of the features, including radar cruise control and other electronic safety devices are awesome. To get these features in other cars you need to buy a top of the line package, but, in Mazda they are in all of them. I love my car.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Just purchased, love it more every minute
by Lori S from Austin, TX
December 2, 2018
I keep finding more to love every time I drive it. Smooth ride, acceleration, roomy, nice sound system and all of the technology of new cars today.
I did quite a bit of test driving and reading about the various cars and suvs in the similar segment. I was impressed by how far Mazda has come along to design and built good looking cars, engines, chassis, etc. The CX-5 is a 2.4 L 4 cylinder developing 185 hp. The interior design and quality is up market. The exterior design is smooth and sporty. The engine for its size and power is very peppy and responsive. The suspensions are stiff enough to give you great handling and making you feel like a semi sports car on rails. The model i bought was a Grand Touring variant which has a sports mode and also a trip Tronic gear box. The trip tronic gear box is sensitive to your input of up shifting or down shifting but half a second slower from our input. The sports mode is wild and makes the car up shift and down shift based on our tune of driving. The sports mode and the Trip Tronic shifting combined is pretty responsive. The automatic gear is pretty smooth. I also found the road noise is reduced, no wind noise as the cabin is well sound proofed. The engine grunt can be heard inside when the engine is revving at a higher rpm. The overall comfort is good, little bumpy since the suspensions are stiff. The fuel consumption is not the highest in the class and gave about 23.5 miles per gallon. This is should be fact that the engine is towards more responsive and quick compared to a economy mode engine. The 19 inch wheels with 255 size tyres adds to the handling. Overall, I am happy with the car and would recommend to anyone looking for a family suv/cross over that is powerful, conformable and handles well.
I don’t think they want to sell car to me. It took a long time for someone to come help me. Went there twice. Not sure if they want to sell to Black people
I Love My Mazda CX-5
by The Count from Indianapolis, IN
November 29, 2018
I purchased this car brand new and it is one of the best all around vehicles that I have ever owned. It is sporty, roomy, fast, very comfortable, gets great mpg & has all wheel drive. I couldn't be happier with this car and I get compliments on it all of the time. I love it!
I love this car. It drives so smooth. I was used to a dodge nitro v6 engine and was worried this Mazda CX-5 wouldn’t give me the same power. It definitely makes me feel powerful still but in a smoother way.
Such a smooth drive. I drive a ton for work and I love the luxurious inner cabin. Great Bose sound system too. Great navigation system and blue tooth compatibility allows me to use Waze easily. As a realtor that is very important.
absolutely love this car - it's LUXURY LUXURY LUXURY but at a much lower cost. It shouldn't be compared to the normal Honda CRV or others it is typically compared to. smooth drive and luxury features - it's the highest value for your $ - compare it's features and drive vs Audit, BMW, and Mercedes - Mazda wins!!!
Had a couple problems that Mazda fixed.overall it's been a really good experience. I will now be a long time customer with Mazda and will send people their way.
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