They went above and beyond to get me at the payment I was comfortable with and into the car I had my heart set on. Doug knew the car inside and out and was super knowledge. He didn't give any uncomfortable high pressure sales pitch either. Ash came in later on in the deal and helped negotiate to the payment I was comfortable with. The process was seamless and I felt like family by the time I left. I definitely recommend this business to anyone looking to get into a jeep. Great prices and selection. Thank you Doug and Ash - I'm a very happy lady!
No complaints, all praise and compliments! I admire carmax business model, and them having a no negotiation rule is a beautiful thing. Ray was my consultant and we sold our 2012 forte to buy an suv. Message me if you have any questions and I will answer them.
Oh man, what an awesome experience! I woke up at 4am on 10/27/18 to start my walk to Carlsbad from Pacific Beach. Upon my arrival, I got the pleasure of working with Paul Guardino who is in the Internet Sales department. Btw, kidding about the walk . Paul helped me in buying a new 2018 Mazda6 Touring. This man knows his stuff. He was very knowledgeable, patient, and transparent throughout the whole transaction. He also went above and beyond with his hospitality and giving me information on which I had no idea of at the time. They need to give this man a promotion!!! Also, throughout the process, I met Ron Pitkin, the Sales Manager and Mike Lauzun the Finance Manager. These guys were friendly, helpful, and I'm glad they had a sense of humor. Let's not forget to mention how friendly the rest of the staff was either. Between meeting these three superb individuals, and the rest of the staff. I felt like I fit right in with these gentlemen and almost forgot I was buying a new car. Without a doubt, this was the best car dealership experience I've had.
As a women buying a new car is always a bit overwhelming. It seems that a lot of dealerships still have that good ol boy attitude. This is my second purchase of a new car/SUV that I have purchased myself as a single women. I have always felt he need to bring a male with me to be taken seriously While on the search for the SUV I purchased the proof was in the pudding, as soon as we got on the lot of most of the dealerships the salesman went straight to the man I was with and started asking him what he was looking for. That is so very frustrating as a women. However I went to Carlsbad Mazda and David Salow
was great, start to finish. He really listened to me found what I was looking for and we made the deal. He even would make a house call if needed regarding you vehicle . I bought the Mazda SUV CX5 Grand Touring 17 and love it and the way everyone at the dealership I dealt with.
Ren was extremely professional, helpful & friendly
by Helen King from San Diego
October 0, 2017
Ren Smith was brilliant throughout the whole process. Attentive to my needs both on the phone prior to my visit to the showroom and during my time at the dealership. I am extremely happy with the car I purchased. Everyone worked as a team to help me drive home in the car I was looking for.
I recently applied to several local Mazda dealers online for a quote on a new Mazda CX5 Grand Touring and while I received an email from all of them, Don and the Ren from Bob Baker Mazda were the only ones that followed up, with Ren helping me to schedule a test drive that same day, a Friday evening, even though it was a 40 minute drive from downtown San Diego to Carlsbad. The entire team was great.. from the service manager, who was getting ready to leave but helped them locate, put the fuses in and pull the protective wrapping off the hood, top and wheels, to the detail guys that stayed late to fully prep my car, which was fresh off the truck. But Ren was amazing and went above and beyond helping me to get the deal I wanted, staying until almost 11:00 pointing out all of the finer features on the vehicle before I drove off the lot. Absolutely the best! I love my new CX5 and would recommend Ren and Bob Baker Mazda to anyone in the market for a new vehicle. Zoom Zoom
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.