Gene H. contacted me by text while I was still researching Subaru dealerships. When I got lost in Tampa, he called and stayed on the phone with me until I got there.. This is before I had even met him. He was patient, answered all my questions,explained about the company, and never once pressured me. He was the best salesperson I've ever dealt with in my life. Next I went to see Julio A. He was amazing. He was very thorough with his explanations, and went out of his way to help me get the financing. Both Gene and Julio spent over an hour on hold to the credit bureau to make it possible for me finance the car. They both treated me like family. They introduced me to Rachel W. who will be calling me to follow up on any concerns or questions. I even met the people in the service department because they had to reprogram something so I could have a phone in the car.
Sam is an amazing service advisor. He makes sure that all of my needs are taken care of when I come into the shop. He is also great at explaining what needs to be done. I drive over 100 miles a day and thanks to the service department I have not needed any major work on the car.
This is the best place to have a car serviced. I have bought 2 cars from Braxton and service them at this Mazda for years and I live 3 hours away. Ive walked into other dealerships but keep going back to ferman
I made an appointment to see and road test the CX9 when I arrived the sales associate was waiting in front of the dealership for me., he introduced himself to me I told him I was interested in the Grand Touring so he brought one out to show me he opened the doors and and showed and explained all features then we went for a road test. Returned went inside to his office talk numbers came to an agreement, then returned two days later and now I???m driving my lovely CX9 Grand Touring 😍 love it, Matthew Federico was very professional not pushy like some other sales people. Thank you very much.
Irina and the entire team was great, start to finish!
by Christina from DealerRater.com
November 1, 2018
I came in just starting my car search with very little idea of what I wanted. I was pleasantly surprised when Irina and the team made a great deal on the CX5 I had no idea I would go home with that day. Thank you to all of you!
I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
We dropped off our 2015 Tahoe for recall work and we were in a hurry. Mr Sutton was very helpful and Quick to get us taken care of. The work was performed quickly and received a phone call to let us know it was ready. He even had it washed! We will be back!
Our experience at Tyrone Square Mazda was wonderful, starting the moment we arrived on the lot. David met us with a laid back, friendly greeting and a sincere interest in helping us find what we were shopping for. He listened to our budget and driving needs, and showed us a few different options...without trying to up-sale. His knowledge, honesty, and no-pressure salesmanship was so refreshing! He and finance guru, Jason, were able to work up an offer we couldn't refuse in a short amount of time.... without any haggling or double-talk. It's not that often you can walk into a finance office and find that the offer a salesperson gave you is exactly what's on the paperwork. Needless to say, assuming these fellas remain at TSM, we will definitely be repeat customers. Other dealerships we shopped weren't big on people skills, not to mention it took TWO days to get back to us with a price! Their "L"...David and TSM's "W"!
Victor Morris was awesome! I had 2 flat tires within a week and he was very accommodating to my needs. I had already schedule my front brakes to be replaced this Friday but because my second tire blew out on Saturday he had the tire and brake service done on the same day so I did not have to make an extra trip.
I did a lot of research before buying my Soul Red Mazda Miata Grand Touring RF automobile. I contacted andor visited five Mazda dealers. After contacting the five dealerships I eliminated four of them and decided to do business with Tyrone Square Mazda, St. Petersburg, FL. All conversations and business arrangements were done via telephone, texts, and e-mails.
The sales person was Hollis Cannon. Mr. Cannon is knowledgeable, hard working, and goes the extra mile. This was the most pleasant, painless, extraordinary car buying experience I have ever encountered. I highly recommend Tyrone Square Mazda and Hollis Cannon.
It is a week since I purchased my Miata, and I have received messages from both the dealership and Hollis Cannon offering to answer any questions I may have and offering assistance should I need it. Not only did I buy a new car, I made a new friend.
I highly recommend Tyrone Square Mazda and salesman Hollis Cannon. It is a pleasure to work with them.
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