My experience at Casey Kia was simply outstanding. Brandon Thompson was above all the best salesperson you would ever want to work with when buying a car.. I also dealt with the general manager Roberto Dial and Finance person Steve Jernigan. Each of these individuals made me feel like a royal queen. I will definitely return in the future!!!!!! Thank you all for an awesome experience . Lisa P.
I needed a good, used car, but I didn’t think I would qualify for a loan. Not only did Anthony get me the car I wanted, but he was able to get me a loan through Chartway! He took most of the day making arrangements so I was able to drive away in a new car! I was so happy and excited! I LOVE my new car and I love Anthony and Brooks Powell! This is the BEST used car dealership to do business with! I highly recommend it!
I had another in a long line of outstanding service appointments, thanks to Mr. Cleon Skinner. He takes great care of me and my vehicle, and I always leave feeling well taken care of and that I got great value. He is courteous, attentive and absolutely professional. Thank you, Cleon! You are the best.
Hyman Bros made my car buying experience wonderful
by Mhubbs003 from DealerRater.com
June 30, 2018
The experience I had here was amazing! Eric, Sung-Ho, Thomas, and all of the staff were awesome! They weren't pushy and I never felt obligated to do anything or make a decision like most dealerships do even when I said I wanted a day to think about it before I made my decision to buy. From test driving to helping me get a better loan than my bank offered me, they helped every step of the way. They even gave me a rental when I was having something done to my car so I wasn't left without a vehicle. They were very friendly and polite, they made you feel like you were a part of the Hyman Brothers family. I highly recommend them to anyone who is trying to sell or buy a vehicle.
I had my Mazda in for an oil change and safety check a week ago as my wife and I were getting ready to take a trip. After getting the car home I noticed a small amount of oil on the garage floor after the car sat all night. I monitored it for a few days and it never totally went away but did get less. Not sure if I had a problem or not I called yesterday and talked to Cleon and he said to bring it right in. 25 minutes later my car was on the lift and after checking they realized when the oil filter had been changed some oil dripped on the top of the plastic cover under the engine compartment. After sitting for a while that little bit of oil would let gravity take its course and dripped down under the car. So I didn't have an oil leak, just a small amount of excess old oil from the oil change dripping off the plastic cover. It would be nice if every time we got service or goods from a company everything always turned out 100%. That isn't the world we live in. So I appreciate that they owned up to the problem being less than 100% cleanup after the oil change. The fact they got me right in and checked everything, determined the cause of the oil dripping, and cleaned off the plastic cover to eliminate the problem, put my mind at ease. My 3 year warranty will expire next month but I plan to continue using Hyman for my car servicing. I feel in this situation they did a great job of fixing a problem!
Cleon Skinner is hands down the best service manager I have found of all the dealerships I've been in. He's kind, helpful, knowledgeable , and a pleasure to deal with. I live over an hour from this location. As long as Cleon is there, Hyman Brothers will be my choice of dealership.
January 2018 when we left Ottawa Canada we clipped our side view mirror on our daughter???s garage door. We were travelling to SC to stay with our son and his family. They purchased our 2016 Mazda for us and we did not want to arrive at their place with a damaged car. Adding to our dilemma we arrived in Williamsburg/Newport News in the middle of a serious snowstorm. In spite of the hardship and difficulties caused by the storm (most businesses were closed) including the lack of staff Thomas???s staff ordered and installed our damaged mirror within two days. Not only did they replace the mirror but they checked our car to see that it was safe for our travel south as well as providing us with a free wash and vacuum. They were friendly, courteous and efficient. I highly recommend Thomas and this dealership.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I needed to follow-up on my previous review and say that Cavalier Mazda stepped up to the plate and paid me the difference between the diminished value and full value trade in. They proved to be a stand up business/dealership. Thank you Cavalier for doing the right thing.
We had a great experience today purchasing a new Honda Odyssey at Casey Honda. Joe Bolton was knowledgeable and professional as our salesman. He provided information and answered all of our questions. It was because of Joe that we followed through with this transaction. He was friendly, easy and comfortable in his work. Joe is a great asset to Casey Honda.
This was our second time working with Geoff. He is great! He really goes above and beyond for his customers to make sure you get everything you want and need in your next vehicle. Definitely recommend him to everyone!
GM financial is awesome. I got a low interest-rate then I would have from the bank. My sales person Kenny Clemmons has helped me purchase several cars over the years. The Owners son and the business manager were very kind and polite. I will be a GM customer for life!!!
My very first time purchasing a car of my own with the help of my dad and Geoff from checkered flag Hyundai! Geoff was helpful from the time I walked in to the time I left with my Honda Accord. He was very helpful and made the process very quick I would def recommend him and checkered flag Hyundai to anyone in search of a car!
As an out-of-state buyer, I was met at the airport, and thoroughly shown the car. I took a test drive with their mechanic (my choice) and went on rough roads and did a panic stop, etc. Everyone was friendly, but more important, they were straightforward and honest. By that I mean there was no attempt to embellish or make up things about the car. The car and the Carfax spoke for themselves! The actual transaction was smooth and to the point. No funny business or surprises. I drove the car some 600 miles home and it worked flawlessly. I am extremely pleased with the car and the entire buying process.
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