I purchased a certified pre owned Infinity and had the most pleasant car buying experience of my life! The representatives were exceptionally courteous and went above and beyond in all measurable ways! I would recommend consulting with Oleg and Patrick before purchasing your next vehicle!
Not only did we buy our Forester here, but we found the best mechanic in Michigan. Kirk Walsh if phenominal....knows his way around ANYTHING Subaru!!!! He deserves more money and more vacation time and maybe even his own assistant to do the scut work.
Two months ago I went into Suburban Subaru to trade in my Ford Focus and had the pleasure of working with Michael Avanzini. I have never experienced such great customer service buying a car like I did with Michael. He helped me in every way he could in order to get me the best deal for my money and put me into a MUCH safer car. He was very professional, informative, quick and updated me through the whole process. He got me the exact color and model of car I wanted (went with a 2018 Impreza Sport!!!) Thank you so much Michael for helping me get into my FIRST brand new car! I absolutely love it and can't wait to work with you again in my future car buying needs!!
This is the second vehicle we have purchased from Suburban Nissan. In both cases we traded in our vehicles and were given fair trade in values. The whole process from start to finish we were treated wonderfully. Our salesperson Josh Bianco was very helpful and listened carefully to my requests and provided me with exactly what I was looking for. You can???t ask for more than that. He kept the ball rolling all the way through the process and when it came time to finalize the deal the finance manager was great and had everything well organized so it only took a very short amount of time and I was on my way with my new car. When the time comes to do it again I will be back. Thanks
Best prices, amazing costumer service, amazing vehicles
by Zoomzoom313 from DealerRater.com
November 30, 2018
Josh handled every, single, detail of the purchase with such tact and care. He handled everything in such a manner that it completely exceeded all of my expectations. I Love this location, the costumer service, quality of certified pre-owned vehicles and I could not be happier with my Mazda Hatchback. Josh is a huge reason I obtained this vehicle and I highly recommend him to anyone!
Good experience overall. My first time buying from a dealership so not much to compare it to, but process was smooth, staff was friendly prices were decent (albeit minimally negotiable), used vehicle was clean and runs well.
The salesmen that I worked with his name is Josh Bianco. From the moment I first saw him he was very friendly and helpful. I told him I had a strict budget and he worked with me. I was intending to do a colease but he told me that I should try to run my own credit. He helped me go through all the process of running my own credit. He found a car that I fell in love with and the best part it was that the payment of the car was exactly what I wanted as a monthly payment. I also needed insurance so he helped me get quotes and helped me narrow down my options. The best part about this experience he never rushed me. He treated me like a human and not another sale.
I popped in to browse and met Justin, who set me up with a CX-5 to test drive. He followed up during the week and we made an appointment the following Saturday to look at another CX-5 on the lot after I had considered a few other cars. We drove the car and Justin explained some of the features on that particular car. Back at the dealership, we talked about my trade-in and the new car, and arrived at what I thought was a relatively fair deal. In about three hours time, I walked out with a new car. Appreciated getting through the process quickly and Justin???s friendly assistance along the way.
Had a great experience as a first time buyer. Justin answered all my questions, was friendly, helpful and polite. He explained everything in great detail. I'll definitely be recommending him to my friends and family.
I had a small time frame from the time this dealership opened and the time I had to be at work. They got me in and out in less than 2 hours. I???m astounded by their professionalism and how they handled my transaction in a timely manner. They treat you like family here. I???ll definitely come back and do more business here again.
Talk about hassle free, enjoyable car shopping. Everyone in the dealership was professional, friendly, helpful and very enjoyable to work with. The process was effortless and actually enjoyable which is a word seldom used to describe dealing with car dealerships and salespeople.
Kristin was very pleasant and professional to work with and she explained the process to me since I hadn't purchased a vehicle in awhile. The staff was also very polite to me while waiting to speak to Kristin. This is a truly an exceptional dealership. Thank you Mini of Ann Arbor I love my Honda Accord.
Andrew Wrenbeck, and this dealership in particular, totally has my trust. Purchasing a car is a big deal, and usually a stressful one -- particularly as an Asian American woman. From what I've seen, the workplace culture at the Sesi dealership in Ann Arbor, and specifically Andrew's personal qualities and skillfulness, gave me a sense of trust in the care and respect they have for people, as well as the quality of my car and value of my purchase. I feel very comfortable coming back to this dealership in the long term, should any maintenance or other issues come up. This sense of trust is rare, and when combined with such depth of knowledge and experience on Andrew's part, it is something I don't take for granted. He worked very well with me as well as my parents; having a great sense of humor didn't hurt either :) Really appreciate it.
"STRESS FREE", "NO HASSLE". Great customer service, everyone is friendly. Will definitely recommend this dealership to anyone i know who is looking to buy a car.
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