I have been wanting a Audi S4 for sometime, based on a family member's recommendation of Ultimo, I checked their website, and found the exact car I was looking for, I stopped in to check it out and was greeted my Michael. Michael was very easy going and very knowledgeable. He let me test drive the car, and let me check it out. There were no high pressure sales tactics. I went home to think about it, and ended up going back a few days later to test drive it again and ended up buying it. About a week after buying it, the transmission started making noise. I contacted Michael and Scott at Ultimo, they had me take it in to a shop that they prefer. Turns out the transmission needed to be replaced. Ultimo paid for the replacement and provided a loaner car for me. I am very glad to have my S4 back! Michael and Scott were very pleasant to work with. I look forward to doing business with such a stand up place again.
This is the second Buick that we have purchased from Roger in 17 months . We came back to Roger because he is honest, straight forward and knowlegable about what he sells. Plus he has a great sense of humor and we love his stories! He makes us feel comfortable and we feel he always gives us great service, even after the sale is made.
Over the summer I was shopping for a new car. I went to several dealerships with my husband trying to narrow down my search I had a few cars in mind but wanted to check them out. My husband suggested we go check out a few SUV models at Mercedes. It was a Friday around 4pm. I think most of the people just wanted to go home and couldn’t wait to start their weekend. Out comes Sylvia and sees my husband and I looking and immediately gives us great information on the car and offers a few suggestions based off of what they have on inventory. She made us feel instantly comfortable with her and took us out on a few test drives to compare some models. Honestly if it wasn’t for her I may have gone with another car, but her immediate customer service made us feel right at home, we even bought two cars and came back the next day to take home the second the car! Flash forward 4 months later and my car gets a flat tire. Thanks to Sylvia keeping in touch and checking in on our purchase every once in awhile I knew exactly who to call and get some help. Mercedes roadside assistance towed my car right to the dealership and I had it fixed as soon as possible the next day. Joe in service was fantastic in getting this taken care of and even had me picked up from home so I could go get the fixed car and make it to work. I highly, highly recommend getting the tire warranty it is worth every penny especially living in Chicago with all the potholes and construction. Joe and Sylvi made a terrible situation feel so seemless. They really know how to take care of their clients.
We recently worked with Earl at Mercedes of Westmont to purchase a new Mercedes GLC 300. He went out of his way to make sure our whole family (including kids) were comfortable and attended to during the process. He worked hard to search for all possible vehicle options and spent time walking us through the features of the car both before and after the purchase. It was truly a first class experience and followed the "Driven to Delight" Mercedes culture. I hope to purchase a car there in the future!
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
Dave made this the best and most efficient car purchase ever. We were in and out. When we returned, the new car was cleaned and waiting for us. They gave us a great number on our trade in and the price per month was exactly what we told them if needed to be. Couldn???t be happier with our GLE
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
The front desk was so kind and a pleasure to greet each visit. Mark Sarros was patient and very knowledgeable. A pleasure to work with.
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