My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
by Mattharlesse400 from Indianapolis, IN
November 13, 2018
I searched for the perfect car for car obsession of mine. From jaguar to Porsche I have been obsessed with performance. After owning a RWD mustang, I need I was looking for AWD and that limited me to German importants. The 911 s has everything but the price points limited my access to anything made in the last decade. So I drove my first 2016 Ecoupe and I was instantly satisfied with everything! Performance styling and comfort all combine for the perfect combination! I’m in love with this car and I’ve driven everything else on the market! I know you can purchase cars that have more performance or more luxury etc... but this car was good enough in all areas to please this customer!
We started our process looking for our next car by looking around all over the internet for the perfect Mercedes. As fate had it, our perfect match for an E400 was located at Mercedes-Benz of Hoffman Estates. At the time, my wife and I only were in the beginning stages for figuring out what our next car was going to be. It was a Saturday we planned to test drive cars and then review what we liked/didn't like and buy at a later date, Once we met with our assigned sales member, Greg Bolte, we knew we were in good hands. Greg gave us the overview and tour of the E400 we were considering and answered all of our questions with the utmost care and professionalism. After the test drive, Greg was genuinely interested in our thoughts and what we were looking for. Even though we were in a spot to buy as inventory moves quickly, Greg and Tom were never pushy or aggressive with their sales technique. A technique that both my wife and I appreciated. We took time to think over the prospect of buying the E400. It just made sense and these were the people we wanted to give our business to. The buying process and financing team that we worked with, including Jose Gomez, were a breeze to work with for this purchase. The team kindly stayed late past closing to ensure we could drive away that evening in our new car. HIGHLY RECOMMENDED!
I had looked at several cars at several dealerships. I???m a 30???s male so other dealerships offered varrying responses from doubt and disrespect to kindness and attentiveness. Hoffman was the latter. I was welcomed immediately. I had the fortune to work with Ronnie. He was prepared (I had called ahead) with any and all information I had requested. Answered all questions in depth. Ronnie was respectful, diligent, and kept things moving without being pushy. Kelly in finance really worked hard to find the right set of options to get % and payment where I needed it to be. Kelly offered real, honest answers and had an ability to utilize all tools available at 9:00 p.m. to complete the transaction. Kelly is a true professional that I???d request next time. After finance was finished Ronnie pulled my trade in up to garage and offered a couple nice cloth bags to help me move things from one car to the other. Even after I had pulled out of the garage and parked to set up and famiarize myself with controls at 9:30 he stuck around and made sure I was all set and left behind me. Really a great guy with the right attitude. Everyone, in fact, treated me as well as Ronnie from start to finish. Left feeling good about my decision. Left feel great about the experience and the deal I got on a car! A 2016 E400 fully loaded with 3,000 miles for a steal. Got all the room and motor I really wanted in the budget I had in mind. Seriously great place to buy a car.
Impressed with the overall treatment. No pressure and great attitude from the entire sales staff. Piotr went out of his way to ensure my new vehicle was in mint condition and answered all questions. Highly recommended dealership.
Tom Wittkofski and Seraphin were of great help in getting my GL in, repaired, and back out on the street expeditiously. It is always a pleasure working with concerned professionals like Tom and Seraphin.
My experience with Autohaus was beyond my expectations. Speciallt my sales associate, Mr. Michael Perez, was very friendly and very helpful in many ways. Mr. Perez tring to explain every little thing every possible way so I don't have any problems later on.
The best car I ever owned
by AmirD from MA
December 27, 2018
This car met all my expectations even much more than I thought it would be.And I personally think that this is one of the top cars that anyone can imagine.Very comforting a lot of leg room ,awesome visibility and much more.
Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
Great car. Second E Class, others were SL and SEL
by Pat La Rue from The Villages, Florida
November 3, 2018
I have read all the comments and I notice there is not one about the noise the motor makes when you first start it. They say it is from the Turbo Charger in the 2016 thru 2019 models. The noise drives me crazy. Any one else have the same noise problem. Otherwise I love the car. It was the same as my 2013 E350 Sport but this rides a lot smoother. The Sport road very hard and I like a soft ride. Two service managers told me the same thing about the motor. If anyone has the same noise problem when you start up the car and the motor is cold please let me know at PLarosa101@aol.com. I would appreciate it.
I worked with Rolly to order my "made to order" 2019 X5. From start to finish, it was a great experience! He is a great BMW company representative! I love my X5!
Beauty to Behold
by Leslie 0822 from Riverside, Ca
August 14, 2018
My husband is very happy with his purchase.
He has a sedan car with and coupe look with only 10,000 miles. I believe we got a great deal for the car.
The features are magnificent. Again I can’t say enough about the customer service we obtain as well. Thank you Mercedes Benz and Andrew
Service was timely, loaner car was available as ordered, contact was made as indicated and the car was completed when expected
by Nate from Newport Beach
August 9, 2018
I just purchased this car and absolutely live it. Very solidly built. I was trying to decide between the E class and the BMW 5 series, so I spoke to the guy that used to service my BMW. He said that he doesn’t see many problems on the E class, but went through a laundry list of issues with the BMW.
Over the summer I was shopping for a new car. I went to several dealerships with my husband trying to narrow down my search I had a few cars in mind but wanted to check them out. My husband suggested we go check out a few SUV models at Mercedes. It was a Friday around 4pm. I think most of the people just wanted to go home and couldn’t wait to start their weekend. Out comes Sylvia and sees my husband and I looking and immediately gives us great information on the car and offers a few suggestions based off of what they have on inventory. She made us feel instantly comfortable with her and took us out on a few test drives to compare some models. Honestly if it wasn’t for her I may have gone with another car, but her immediate customer service made us feel right at home, we even bought two cars and came back the next day to take home the second the car! Flash forward 4 months later and my car gets a flat tire. Thanks to Sylvia keeping in touch and checking in on our purchase every once in awhile I knew exactly who to call and get some help. Mercedes roadside assistance towed my car right to the dealership and I had it fixed as soon as possible the next day. Joe in service was fantastic in getting this taken care of and even had me picked up from home so I could go get the fixed car and make it to work. I highly, highly recommend getting the tire warranty it is worth every penny especially living in Chicago with all the potholes and construction. Joe and Sylvi made a terrible situation feel so seemless. They really know how to take care of their clients.
Wow, the red color is exquisite!
by Red Benz fan from Silver Spring, Maryland
June 10, 2018
This vehicle has a classy style. It has a lot of power. I love the command system. I have a panoramic sunroof which is nice. I wish I had leather seats instead of the MB tech materials.
We recently worked with Earl at Mercedes of Westmont to purchase a new Mercedes GLC 300. He went out of his way to make sure our whole family (including kids) were comfortable and attended to during the process. He worked hard to search for all possible vehicle options and spent time walking us through the features of the car both before and after the purchase. It was truly a first class experience and followed the "Driven to Delight" Mercedes culture. I hope to purchase a car there in the future!
Over all greatest car I have ever owned!
by Benz Guru from St. Paul, MN
April 28, 2018
The car is a perfect blend of luxury and real life great performance. It has a very good safety rating too boot. We will purchase another E-Class the next time around.
I recently bought a BMW X1 recently from Knauz and Rolly Davidson assisted me and was so professional. He was calm and did not rush my decision. He was informative and positive. Thanks Rolly for giving EXCELLENT service and recommendations!!! Anne Hazen
We made the decision to drive from West Michigan to Knauz after the poor experience we had at the BMW dealership in our town. From the beginning when I inquired online about an X4, Yale was so helpful and friendly. The dealership was able to get the car ready quickly so we could come see it on our days off. Yale kept in touch and sent us pictures and assured us the car looked great so we wouldn???t be wasting our time driving there. When we saw the car, we were amazed, it looked brand new! Yale went on the test drive with us and was able to explain all the features of the car (something that didn???t happen when we did a test drive in Grand Rapids). When it came to buying the car, Yale showed us all the comparables and Knauz had the best price, but they even took off a little more for us driving all the way there. The financing process was great and no pressure to buy extra warranties, products, etc like had happened with our last used car. They even kept our car overnight (covered up inside!) and had a BMW genius meet with us the next day to set our car up (nav, phone etc) for the ride home. We can???t say enough about the great buying experience at Karl Knauz and everyone we worked with there. We will keep them in mind for ours and family & friends next BMW purchase!
I purchased the BMW 328i from this shop. The dealer was nice and price was negotiable. The car I bought was clean and had excellent condition.
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