Used Mercedes-Benz E-Class for sale near Balch Springs, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Great riding car and easy to handle. Almost drives itself! This is my fifth E Class Mercedes, and they have all been reliable, safe cars. Lots of electronics in this one!

Very professional and friendly. Car was waiting for me when I arrived. They went out of their way to help me with my leased truck. I would recommend their dealership to anyone,

Overall, a well-built automobile. Over the terrible roads that exist in New Jersey, the car can be a bit harsh but stable. I am happy with the choice of model and it performs very well.

I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax. I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model. I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).

Great driving and solid car. I especially love the handling and ride for cruising the beach. When the twin turbo hits you with that boost she is fun to drive. She gives you balanced power at the helm and take in that confidence that this lovely lady gives. Pop the top and then really take in that beach Sunset. E-450 4matic Cabriolet Excellent Ride from a classy and sassy dame.

This car has so many safety features it’s a comfortable ride with a stylish look and gets lots of looks. I’m thrilled with it. The ambient lighting is so cool. I would highly recommend this car to anyone who wants to be safe. Cynthia H

Service was pleasant and communication was good. Repairs made were just what I expected. My service advisor was very knowledgeable and helpful in explaining things.

So nice car so fast so much options and futuristic it’s future world of cars performance, AMG I would recommend it for smart people it’s great

I purchased my BMW X7 from this dealership. Their team went above and beyond to ensure I received the best experience in this car-buying process.

Absolutely a delightful to drive, superb quality interior and excellent drive! I am very pleased with my 2016 Mercedes Benz E350 4Matic! Great info center!

It was an overall satisfying selling experience. As professional as they were in buying my car from me, I would definitely go to there store the next time I?m in the market to buy a car.

I have 2019 450 4matic coupe with the bells and whistles. Fantastic luxury sport car. Super smooth, powerful, beautiful, reliable, and good highway gas milage (32mpg) at 80. Originally leased then liked so much I had to buy. Nothing but routine maintenance for 75k miles.

Stopped in ..no appointment.. left with a beauiful Mercedes. Salesman Ken was personable, friendly and knowledgeable. He was upfront, honest and not the high pressure typical car salesman. Kudos. We will be back for sure!!

The confidence you feel driving a Mercedes’ is unmatched, unfortunately there are few discrepancies ..The seats are too confining, you can’t squirm or move in any direction. I think these movements are necessary for long term driving.A lot of the options the car has are complicated to use and some even unnecessary. As for the handling, braking, response time is excellent! my sixth Mercedes, but it’s my first new One!! The overall experience thus far has been Great !! Bravo Mercedes!

Great customer service!! Very knowledgeable about cars and I’m happy I bought my car from Sport Motor Cars... I advice u guys to go see Hamin he took care of me..

I bought a 2016 Red E400 4Matic coupe with 49K miles on it in Dec 2023. I've had no problems with it and have only brought it in for it's once a year maintenance (I drive less than 10K a year). My only other expense was slapping new tires on it. The vehicle has the right amount of tech on it, and it's a smooth on the road and quick on the pickup when I need it. This is my first Mercedes (lifelong Toyota and Lexus owner) and can definitely say this will not be my last Mercedes.

Traded in my car for a mini Cooper. The salesman and finance manager were super nice. Not pushy, no questions asked. They were down to the point. They made the process fast and simple. I would recommend this small dealership! Thank you!

I love it. This was on my bucket list. I couldn’t be happier. The employees at the dealership are top notch. I recommend them to anyone.

recently bought a truck. never bought a vehicle in this type of setting so was skeptical. Requested permission take vehicle to personal mechanic and fee was $500 that would not be returned if any issue other than engine or drive train was compromised. This was a redflag--as if to discourage discovery. Because it had a salvage title this evaluation by a certified mechanic was essential. The mechanic evaluation checked out OK so it appears that the company does put some effort into selectivity of vehicles in terms of operational quality and safety. Michael was the salesperson and was able to answer all questions; selling process was smooth. There was a front end shimmy on the test drive and the issue was fixed (tire balance). I was told by Michael to contact him if the issue persisted--that was appreciated. Overall process was good but would still feel more comfortable if autos were " guaranteed" for at least a reasonable time frame wihout an extra charge--but took that risk . So far seems like I got lucky, saved a bundle with a vehicle that runs great with no overt issues. I noticed that in some of the reviews that I read the owner responded to those that had raised concerns. That's commendable--shows concern for others and his reputation

My 4th Mercedes-Benz. I have had a GLK, C CLASS and two E Class’s. I currently have an E Class. AWESOME! High levels of refinement, lots of equipment, comfortable, and drives very well. Before you buy a new cheaper car I would definitely look at a used Mercedes-Benz. It may be worth your time.

Even in these trying times they made the whole experience easy and painless. From our sales agent Trent to the financial guru Brian, everyone was friendly and helpful. They are 96 miles from us and I would not hesitate to make the trip again if they have something I want. We'll worth the trip.

I have a 2018 E400 Cabriolet. It is a great car. We use this car for the summer and for driving vacations. Mileage is very good,30mpg on the highway. Can not stress the comfort enough great road car, smooth ride, quiet, great handling, and cornering. Very nice styling and beautiful interior great sound system, heads up display, virtual dash is customizable with many options. A real pleasure to own and drive. a pleasure to drive.

I highly recommend this place. the entire process took less than 45 minutes and i drove my new car home.

I have owned my 2017 E 300 for 5 years. It has been the finest car I have ever own. It is enjoyable to drive. It's a baby S class. I searched and purchased the 2017 e300 with P3 package. The lane keeping assist is the most advance in 2017. The engine is a 4 cylinder but it handles like a V-6. This car is leader for luxury, driving and durability.

Great experience from beginning to end. Salesman was very informative and friendly giving us the confidence about our purchase.

Have 40k and only maintenance has been annual oil changes and a new set of tires. Ride is super comfortable, interior is total luxury. First Mercedes we have owned, owed BMWs and Porches, and would definitely buy Mercedes again. Get compliments from anyone riding in the car. Only nit is navigation, but we use Apple CarPlay so no big deal

I recently bought a truck from Planet Ford and had a great experience. Jayce was excellent to work with—responsive, transparent, and made the buying process smooth. Eddie walked me through the truck with honesty, and the team proactively handled a few repairs (including hail damage) without me even asking. Overall, I felt well taken care of and would definitely buy from them again.

Get this Car with the 12.3" Screens in the Dash and you'll never regret it. Plus, get the premium 2 package! You will love it!

Wanted more information on the damage to a car and none was giving to me

Trae was outstanding in his customer service. He listened to what we needed as well as wanted in a car and delivered. He made the buying experience one that normally is a stressful time into a relaxing one.

Traded in my 2011 Mercedes convertible for a used E400 2018 sedan. With 45,000 miles. It is loaded with every safety option available and a host of other options including the $5400 upgraded stereo with a subwoofer in the trunk, massage seats, heated front and rear seats with front heated arm rests, heated steering and front cooled seats and more and run flat tires. I’ve driven the car for two months and my only complaint is the speed control remembers your last speed even if you turn off the speed control, ( only forgets when you shut the car off). If you accidentally hit the speed control shaft in a parking lot the car launch’s ahead scaring you half to death before you slam on the brakes. Beside this anonymity, I love this car. It’s fast and can adjust exactly how it drives. Economy, comfort and sport, it’s like owning three different cars. In sport, the steering wheel tightens up and it sits in a lower gear for rapid gas pedal response and flys around corners with planted ease. With the 4 MATIC it drives in the rain as if there is no rain. It also came with the self adjusting shocks so it eats up large dips in the road. The radio is amazing but I would not put it in a new one. The adaptive suspension is with every penny. I love the cooled seats and now I’m spoiled. Overall for the price I paid as a used certified MBenz, with safety features, an older driver , or any driver, needs it’s a bargain. I smile every mile. Also auto drive is great but takes some getting used to. At first I lightly held the wheel now I hold the wheel tighter. It helps you feel like your driving and it’s helping. I

We had a great experience at Dallas Auto Center over the weekend. Red and Arman were the easiest to ever deal with and made the transaction smooth. We are working on another car for our daughter’s graduation! Will be 2 in a week. Thanks guys!

These cars are very very reliable, the engine gives the driver of power over and stability over most other cars, the car is very quiet considering the 300 eye popping, seat of the pants performance, the E class makes you feel like a spell person, and you would be if you bought one today.

Our sales person Samuel was accommodating, helpful, made sure we knew all of our options, and made the process so much easier. Sheryl in the back office where I signed all of the new owner paperwork and forms made it so much fun! Great staff. I came there to get a used car because my husband had such a great experience there last year getting his car.

This has been my 5th MB, and is one of my favorites to date. It is an E400 4-matic coupe. Looks great, and even though 6 years old, most people think it is new. performance is not track-worthy but perfect for touring and everyday driving. Has been bulletproof mechanically and i consistently get 22-24 mpg average with spirited driving. Having the old screen is cumbersome, but I'm sure they have fixed it with newer models.

We would like to thank Nick for being a man of his word. He was able to get us in the Mercedes we wanted. A very professional and courteous young man. Our process was quick and painless. Loving our new car. Thanks Nick

I love this car! It looks great, handles wonderfully and the ride is exceptional. I went with the 2020 model because I don't care for the grill design implemented since 2021. I got the traditional grill with hood ornament which is what I preferred. The only disappointment for me was not having a touch screen. It's a bit cumbersome to manually navigate through all the screens using multiple inputs (especially while driving) but I'm getting accustomed to it. I would recommend this car to anyone!!