I went to change a tire. Thei did not honor the insurance policy that Mercedes sold me. I had to pay in advance .
I went to replace a broken moon roof that practically exploded. It happened while driving on a highway with no cars arroud me and no overpass in view. They claimed it was broken from some exterior factor because the corners were bent, witch is not true. They again asked me to pay in advance. I went to replace the sunroof to another dealer.
We flew in from FL to purchase a Certified Pre-Owned 2012 Mercedes-Benz C 350 I made all arrangements for the purchase by phone and e-mail. Mr. Justin Deangelis was very professional and helpful, every person whom we came in contact made us feel special and welcome, they even picked us up from the Airport. The price was very low compare to Florida and All promises were fulfilled. I will recommend Justin Deangelis and ESTATE MOTORS to friends and family in the NY area
I love my new Benz! Can't get enough of it! I was a former BMW owner. Layne Sohun made the process of switching car brands smooth and effortless. He took the time to explain the differences as well as the plus and minuses of driving both vehicles. He wasn't biased and was very knowledgable on both Mercedes and BMW. I felt comfortable all the way! Never felt like he was pushing the vehicle on me. He worked with my budget and made the car I wanted a reality. I would definitely recommend him and Estate Motors as the place to get your next Mercedes!
Made a deal over the phone with Justin on a 2013 cerified C250 Coupe. Price was very low compared to Boston Dealers. Everything went as promised no surprises and a smooth transaction . Would buy again with Justin, easy communication, top quality salesman . Also, "Tip Of The Cap" to Adria for her skill at introducing the features of the C250 completely . Totally Satisfied
I can't thank Bob Binette, Adria Nestro and the rest of the amazing team at Estate Motors. They were kind, professional, helpful and really helped me find the perfect car for me ! Excellent staff that cares. That's hard to find. They made the whole car purchasing process completely painless. Thank you, thank you, thank you for all your amazing help !
After visiting 6 other Mercedes dealerships i was referred to Bob from a friend. Estate motors by far had the best offers. From the moment I sat down with Bob he would be the salesperson to find me the right car at the right price. The process was simple and he figured out the best plan to keep my expenses down. Whenever I need to bring my car in for service, The service department always takes good care of me. The level of dedication toward delivering quality service and a positive customer experience sets Estate Motors apart from other dealerships I've dealt with.
I have already recommended friends and will continue to!
Christopher Bartolini was aggressively knowledgeable in his craft, patient, kind and made me feel comfortable in making my choice. He did what it took to get me in the vehicle I wanted using the budget I gave. He made the deal happen to both our satisfaction.
I’ve been dealing with Mercedes Benz of Nanuet for the last 5 years. This is the top place to go when buying a Mercedes Benz. From the sales department to the service department. They all make you feel right at home. Rene Garcia and James Fede truly made me feel like family. They answered all my questions and were there for me every step of the way.
Satisfaction of Nanuet Mercedes-Benz excellent sal
by Joseph DiMichele from Nanuet N.Y
July 2, 2018
Mercedes-Benz of Nanuet hands down the best staff and service around. As far as sales representative Mr. Edgar Pena 100% satisfactory customer service. I will highly recommend Nanuet Mercedes to anybody interested in purchasing a Mercedes Benz
We have been buying and leasing cars from this dealership for well over 15 years and we are never disappointed. The customer service and sales team is tops as well as the service department. We moved out of Rockland and we still go there.
We worked with Edgar Pena to lease our truck and we have to say that it was by far the smoothest process we have ever been through. This is our third truck lease so and Edgar made the world of difference. He is personable and extremely professional and knowledgeable. We will recommend Edgar to ally family and friends as I know 100% that they will be well taken care of from the minute you walk in to the minute you leave and it doesn’t end there. He is responsive to any and all questions regarding the car which gives you a total peace of mind.
I bought a GLC300 coupe from John Geraci back in August. John was a pleasure to deal with no pressure, made the whole buying process experience very easy. So when we needed another car we went right back to John 6 months later and got a GLE. Again John did a fantastic job locating what we were looking for with no hassles. Mercedes of Nanuet over all offered a great experience for us not once but twice.
Absolute excellent service and attention from both Michael and Shawn could not ask for more professional service all questions were answered all issue taken care of this is 2nd auto I lease from this dealership and would highly recommend to anyone to deal with both Michael and Shawn
Excellent communication and follow-up. Professional yet hungry and aggressive for your business. Very smooth and easy transaction, they do all the legwork for you, all you need to do is show up and sign the paperwork! Highly recommended. Nathan Frost is an excellent salesperson, I would recommend you reach out to him for all your needs.
My vehicle is the second car from New Rochelle Mercedes dealership and it???s my 6th Mercedes. My sales rep is very informative and helpful to all my needs. Staff at the maintenance department is very courteous. Highly recommended.
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