Anytime I take my Lexus NX200t in for servicing everyone is fantastic to work with and I must say you have the nicest waiting area of any place! Tony is exceptional and keeps me informed on what???s going on and I recommend Lexus of Orland Park to all my friends and family!!
We are so happy with the car love it
by jerry from Chesapeake
November 25, 2018
We test drove the car and we love it the colors awesome that's what we wanted I have my mind set on that they made it happen and we thank them I am so happy me and my wife are so happy
Soon after the purchased, .Ford advertised additional 5 grand off the 2018 year end sales ,this could have been applied to my sales. In the future I will shop around.
Happy with the car!!
by Nanz from Goose Creek, SC
December 27, 2018
Very nice. Smooth to drive! I purchased a used Mercedes for my youngest when he was at school and until now he is still driving it with more than 200,000 miles in it. I hope I get to drive mine that long or longer. I love it!
Stopped in to make an appointment and was very pleased the Adviser said if could handle an hour and half they would do it fight now. First time I’d ever been taken as a walk-in. It saved a ton of my time since I live 17 miles away. Kudos to the service adviser.
Best SUV for the money
by cmb0067 from Tampa, FL
October 17, 2018
The SUV has ample space, great space for cargo in the back, prime stereo system, great ride and comfort. The year 2015 is the last year that the ML 350 was made. The new ones are shaped different, even appear smaller.
Always polite and helpful even if my problem is small. The radio stations got messed up and a young man took the time to show me how it worked. He was so patient!!!
Okay, kinda', but not worth the cost
by Thanks UPS from San Dimas, CA
December 12, 2018
I have twice been stranded due to the shifter not coming out of Neutral. Can't go forward or reverse. This is a big dependability problem!
Also, the non-leather seats have worked on destroying themselves with little cupped cuts (not due to anything in or on my pants, just fatigued and marginal material. I'd much rather have normal leather wear with the fold lines, etc. that appear over time in some vehicles.
Electronic parking brake very loud. I test drove other new, and they were all the same, annoying. Navigation voice recognition is marginal...takes a lot of repeating. Running boards are more of a problem than help. PS, High towing capability...and I personally like the way the rear seats folded down. All reviewers complain as "old school design" but, it allows folded rear seat backs to be flat and it protects the backs of the front seats from shifting cargo.
Erika was wonderful to deal with
Very straightforward and honest
by Cat from Denver
August 12, 2018
We recently purchased a 2013 ML350 and it’s been reliable for the 3 months we’ve had it. We took a trip down to Texas visit family and was getting 22.8 MPG according to computer on vehicle. In the way there I was speeding and still got 519 miles on one tank. On the way back, got pulled over and drove the speed limit, I drive 558 miles one tank. So far so good, I’ve google a lot of videos how to. On this vehicle and I done the oil change myself. Servise maintenance sounds expensive
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
BEST SUV EVER OWNED, SO FAR
by Roysboy from Conifer, CO
November 17, 2018
Checks all the features available currently, most economy in category with Blue Tech Diesel power, 28 mpg, torque to spare climbs mountains effortlessly, hauls and tows large, NO MAJOR PROBLEMS
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
It drives like it on air. Comfortable!
by Biggermen333 from Bronx New York
October 24, 2018
The car meets all my needs. Traveling, with family and friends. Charging ports in front and back seats. A condition in front and back vents. Steering is smooth and awitj
Dave made this the best and most efficient car purchase ever. We were in and out. When we returned, the new car was cleaned and waiting for us. They gave us a great number on our trade in and the price per month was exactly what we told them if needed to be. Couldn???t be happier with our GLE
Feel a little like Goldilocks.. just right at last
by The MA from Washington State
December 19, 2018
I looked (hard) at BMW X5, Infiniti QX60, Lexus GX460.... wasn't even thinking Mercedes! Bought the ML350.
I previously drove QX80 and was looking to down size. Have been driving big SUVs for 20 years and while I wanted something smaller didn't want to feel too short (height. )
We do a lot of highway driving on two lane roads. The size and height of previous vehicles was very important to me.
I am really happy with my choice. Very quiet, smooth, comfortable and beautiful. I don't feel cramped and now wondering why I waited so long to move on from monster SUVs.
I actually sat in my car talking to a neighbor the other day, she was in a Tahoe... she was only slightly taller than me....really happy with my choice.
About my other prospects: X5 far and away the zippiest, Lexus very solid and comfortable but a little stiff; QX 60 was well appointed but can't hold a candle to its bigger brother in comfort or quiet.
The ML 350 and its successor GLE 350 are just about perfect.
Isaac was a pleasure to deal with. He did everything he could to make us happy and make the buying experience the best it could be for us.
One of The Best Cars I Have Ever Owned!
by flopsy55 from San Diego, CA
December 4, 2018
I absolutely love my ML350. It is so comfortable to drive, and Mercedes has genuinely thought of everything. The smallest things that you wouldn't even notice have been accounted for, and just when you need it, you realize that it's there. It's beautiful both inside and out, and I would strongly recommend it to anyone searching for a phenomenal SUV.
Easiest most straight forward purchase of a vehicle that I have experienced. From negotiation to delivery to title, simple and easy. purchased a used Cadillac ELR that was showroom condition. I would not hesitate to do business with them again.
BMW x5 2012
by Vinnie from Silver Spring MD
September 15, 2018
This is a strong car and very safe for my family and my little sun.it has all the features that you need in car .
I’m in the middle of a chapter 7 bankruptcy and I have an open car loan. The apr rate was 19.25%! 450 a month car note. I was gonna keep my car because I didn’t want to give it back and have the hassle of trying to find a vehicle and not finding one in time. Well Kevin’s office from Howard sent me a flyer saying that I was preapproved and they could get me in a vehicle! Well I said this is a scam like all other places! It was not! I did the application, went in looked at vehicles.. found a few I liked.. drove them.. picked 1.. financed it and I’m out the door with a new Kia Sportage LX! And I’m happy as can be! Lower car note and lower apr! Did I mention my previous car was a Nissan Sentra? Yeah big upgrade!
It's a Mercedes!!!
by isergy from baltimore, MD
October 22, 2018
We purchased this car in 2012. It's just the right size, has very comfortable seats and is loaded with technology!This is very safe and comfortable car.
Tony did a great job going over options to find what suited my needs and Tim did a great job making the numbers work. Great team!
Extremely reliable and fun to drive German product
by MercFan from Connecticut
October 25, 2018
Great vehicle. Both my wife and I have one. Great for winter driving. Dealerships are a little pricey but there are so many of these vehicles on the road that maintenance is possible anywhere. In fact the Syn oil versions required very little maintenance.
This was our first out-of-state vehicle purchase and we couldn't have been happier with the process and outcome! My husband and I purchased a quality used Subaru recently and had the pleasure of working with both Sam (mostly for sales related assistance)and Mario(for paperwork and legalities).
Sam was so easy and wonderful to work with-we even finalized our sale via text! Anytime we had a question, Sam was quick to get back with us, and sent numerous photos to help us "be right there with him" and show us proof of his answers. For instance, we needed to know how the tire tread was looking on the tires since my husband travels thousands of miles weekly for work... Sam sent me photos and all the information we needed.
We felt very confident in purchasing our Subaru even though we had never met Sam or Mario and weren't ever able to drive or see the vehicle until it was delivered to our home!
Paperwork was overnighted fast and the buying process was super simple and straightforward. Never did we feel any of the negative sides stereotypical to car sales as these gentlemen are far above and superior for the industry. Very professional indeed. We would gladly support World Class Auto Group in the future and will definitely reach out to them for our next purchase! Highly recommended!!!
Best SUV I have owned
by Radioactive from Las Vegas nv
January 10, 2019
Bought this car with 106000 mi used and have not been disappointed. The V8 engine is high performance and 0-60 is 5.7 seconds with the high mileage. When I bought the car the interior was like new, the seats are comfortable enough that you can travel for hours without discomfort. Only downside is cost of repairs, as you get charged more for brand even outside of Mercedes dealership that you wouldn’t on other German makes like my VW rabbit.
I traveled from CT on 7/14 to view a BMW Z3M 2000 Auto Showcase picked me up and dropped me off at the airport.(thanks Miles)When I got to the showroom the cat was ready for the test drive.(lots of fun)There was no pressure to buy but I did. The car arrived in MA on the evening of 7/17.I have bough a lot of cars over the years best experience yet. Thanks agene Jim.
Good price for good car
August 16, 2018
I like the car what it is look like. I really like Mercedes a lot and this is a good price for used car. The exterior are nice too.
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