I worked with Arnold, he was incredible from start to finish. He met me at the dealership before sales even opened (6:30am) to tailor to my needs. He was upfront, honest and overall genuine the entire experience. Tara in finance also did a great job.
I had been searching for a while for a specific vehicle for my 18 year old (Kia Soul). We found one at a very unexpected dealership, Mercedes Benz of Chandler. Ed Riddle contacted me immediately and upon visiting the lot to check the vehicle, Ed was very helpful and made the decision to buy from him very easy. No pressure, were treated as if we were buying a Benz and not a Kia. Great experience.
I had the pleasure of doing business with JBA while purchasing a vehicle for my family. Being a first time buyer, Jeff was helpful and patient in explaining the entire process. I was treated with nothing but respect by the entire staff. This was by far the best experience I have had when visiting a dealership. Jeff and JBA will be on the top of my list when searching for my next car!
Recently my husband and I bought our third Lexus from Superstition Springs Lexus. As with the last two experiences buying from this dealer, we have not been disappointed. Eddie and Mark were the two salesmen who helped us- which is another example of the professionalism shown by everyone at this dealership.
We had been in the day before and had to leave suddenly. Returning the next day, I mistakenly gave the wrong name when I asked if the gentleman from the previous day could finalize the sale. Thinking he was not on site, another gentleman completed the paperwork.
The general manager, knowing we had another place to be, did all that he could to expedite the sale. We were able to have a great car, at an amazing price, with a sale completed in less than 90 minutes.
We have NEVER had a problem with a Lexus and find the service department to be impeccable as well.
I was extremely impressed with Anontio Mora and the Customer Service he provided in my search for a used car. I had the exact make, model, color, and price in mind, and he found me a car that checked every box on my list. I did hit a small issue in the buying process, however Dan Mertens and Antonio Mora worked to make sure I was still able to go home with the car of my dreams. Thanks to you both!
We traveled from Florence area to Tempe to see a car we found online at Auto Junction. Where has this awesome company been in all the years we have been buying vehicles? ... Alex the owner and all of the staff were very pleasant to work with. They made the process very easy going. I couldn't be happier with the decision we made purchasing through them. I highly recommend this company for your next car purchase. The cars on his lot are in brand new condition and priced well. Alex even went above and beyond to deliver the vehicle we purchased closer to home so my teenager didn't have to drive it all the way back.
Thank you Alex and Auto Junction employees for the awesome car buying experience!!!
First off, the owner and staff are AMAZING. The environment and customer service is not only appealing, but uniquely friendly. They customize their customer service to fit you, even when they first meet you. Secondly, Alex-the owner is incredible and very genuine in his assistance with ensuring you leave his presence and car lot HAPPY. He not only provided an amazing experience for me; he provided one for a family member of mine, who was incredibly overjoyed with her choice of vehicle. I am truly grateful I walked into Auto Junction when I did! It was a moment of purpose and a divine purchase. Thank you again Alex to you and your staff!
A Beautiful Black Jaguar
As a woman purchasing a vehicle it may at times be intimidating or we place a bit of a guard up. I had researched my dream car for months, I spoke with other dealerships, but I made an appointment with Alex, the owner of Auto Junction.
I will say first, he is honest, open and instinctively knew this was a large and special purchase for me. The finance portion was processed with ease, he ensured me if I had any questions or concerns after the purchase to contact him, he kept his word : ). Alex and his Team are friendly, and professional. If you were family, or a dear friend, I'd say YES, buy from Alex!
PS. I love my car : )
Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 5, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
I RECENTLY BOUGHT A USED 2013 MERCEDES BENZ GLK 350 4MATIC FROM THIS DEALER. MR FRANK NIKNAM WAS EXCELLENT HE ASSISTED ME AND ENSURE THAT I GOT AN EXCELLENT CAR DESPITE THE FACT THAT I DIDN'T EVEN COME FOR A TEST DRIVE. BUT THE CAR I RECEIVED FROM HIM WAS IN PERFECT CONDITION. I STRONGLY RECOMMEND THIS DEALERSHIP TO ANYONE WHO NEEDS TO HAVE AN EXCELLENT EXPERIENCE AND EVEN MORE SO TO THOSE THAT DO NOT HAVE THE TIME TO COME FOR A TEST DRIVE. AUTO WITS IS EXCELLENT.
I really enjoyed the process of purchasing my Mercedes. Jana was super easy to work with and talk to and without any pressure whatsoever. Simply a joy to work with in fact I was going to go to another dealership when I didn???t initially find what I was working for, but I decided to stay and I found something that I liked because I enjoyed working with Jana. Travis in finance was professional and friendly and knows his craft.
I absolutely love this place.. I stumbled upon this dealership from a snow bird friend of mine that bought a convertible and just raved about the car and experience.. I must say, they didn't disappoint. I came in asked to see a car, the salesman was very helpful and extremely knowledgeable with the vehicle. The entire buying process was explained up front and they stuck to what they said they were going to do. After driving the car, they showed me their service dept where I'll be taking my car in for service. Trust a true skeptical buyer... These guys are on it!!! I felt like this was a very easy car buying experience and would definitely recommend these guy because they are doing it right!!!! Thank you Andy and Mr. James for making an expensive purchase a very easy and seamless transaction, I must say this was the fastest and easiest purchase I've ever made... Kudos guys!!!!
Joey G genially wants to place you in the vehicle that you feel best for you. My wife and I drove car after car for 3 days and they were not frustrated to say the least as we vacillated from one car to another. We had them detail a car that we did not end up buying and Joey's concern the next day was what was best for us today, incredible! Joey completed paperwork for a car that I did not buy! Joey discovered some minor things that needed to be replaced or fixed that I was unaware of and took care of them. They are a team, I also received assistance from Frank, Many and Joe for 3 days. These guys are honest, caring trustworthy and fair! This is my best car buying experience yet and I have had quite a few!!! Can't go wrong here!
We purchased a 2010 Infiniti FX35 from you on September 8th.
My wife and I just want to thank Mark for a very pleasant purchase experience, a fabulous vehicle and a great deal! The FX35 is absolutely gorgeous and is exceeding our expectations in every way. We have bought many cars during our lives, both new and used, and we can unquestionably say that this is the best car we've ever owned!
We will be sure to recommend your dealership as THE place to go. You were courteous, respectful, professional and honest. As business people ourselves, we appreciate those qualities and value them above all else.
Charles Brown purchase of a F150 extended cab 2018
by Charles Brown from Scottsdale, AZ
December 4, 2018
The salesman, whom I have forgotten his name was outstanding. He drove with me to get my second trade in and drive it back. We then found the truck on the lot across the street I wanted. I met with the sales manager and the senior manager. They were both excellent. I made the deal. We always would want more for our trade in but I felt all three gentlemen took good care of me and I am happy with the purchase. I was shocked that my credit score of 810 only got me an interest rate of 5.5%. I contacted several lenders last week and was offered 2.5%. Would like to waive the prepayment penalty and not pay so much interest on my first payment if possible. Other than that, I was very pleased. My very close colleague is former President of Ford Steve Lyons, and I told him the same info after my purchase.
I contacted the Sales Manager Haydn Howe, inquiring about this vehicle. I live in Hawaii and was vacationing to the Chandler area. I arrived at the dealership on Tuesday morning and Haydn asked Emil Najar to show me the vehicle. Emil took me through the car and answered all of my questions. We went out on a test drive and the car performed fantastic. I was going to look at another vehicle, but I was enamored with this car. I made an offer and it was accepted. The paperwork took a little longer than normal, as I financed through USAA and the car is going to be shipped to Hawaii. I drove the car for 5 days in the Phoenix Valley and now it is back at the dealership, awaiting transportation to Hawaii.
Emir's knowledge about Porsche is amazing and he gave me great insight into this vehicle.
Lastly, I had some concerns about the IMS bearing issue and the General Manager Russell Schwartzman took the time to explain this issue and reassured me about this great car I was purchasing.
I have bought many cars and this was a straight forward transaction, no issues at all.
Richard Rollnick, Shumacher, Excellent Experience!
by Ken from Scottsdale, AZ
October 24, 2018
My wife and I had an Excellent experience working with Richard Rollnick , Sales and Leasing Consultant for Schumacher Mercedes Benz in Scottsdale, AZ in the process of purchasing a new vehicle. I can not say enough about the professional manner by which Richard conducted himself throughout the process. He was very knowledgeable about his products, a gentleman at all times and most important was a good listener. He listened to our needs and interests and then directed us in the best buying direction for us.
I would highly recommend Richard Rollnick as the best person in AZ to work with to purchase a new or used Mercedes Benz.
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