I had the pleasure of doing business with JBA while purchasing a vehicle for my family. Being a first time buyer, Jeff was helpful and patient in explaining the entire process. I was treated with nothing but respect by the entire staff. This was by far the best experience I have had when visiting a dealership. Jeff and JBA will be on the top of my list when searching for my next car!
We traveled from Florence area to Tempe to see a car we found online at Auto Junction. Where has this awesome company been in all the years we have been buying vehicles? ... Alex the owner and all of the staff were very pleasant to work with. They made the process very easy going. I couldn't be happier with the decision we made purchasing through them. I highly recommend this company for your next car purchase. The cars on his lot are in brand new condition and priced well. Alex even went above and beyond to deliver the vehicle we purchased closer to home so my teenager didn't have to drive it all the way back.
Thank you Alex and Auto Junction employees for the awesome car buying experience!!!
First off, the owner and staff are AMAZING. The environment and customer service is not only appealing, but uniquely friendly. They customize their customer service to fit you, even when they first meet you. Secondly, Alex-the owner is incredible and very genuine in his assistance with ensuring you leave his presence and car lot HAPPY. He not only provided an amazing experience for me; he provided one for a family member of mine, who was incredibly overjoyed with her choice of vehicle. I am truly grateful I walked into Auto Junction when I did! It was a moment of purpose and a divine purchase. Thank you again Alex to you and your staff!
Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 5, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
I RECENTLY BOUGHT A USED 2013 MERCEDES BENZ GLK 350 4MATIC FROM THIS DEALER. MR FRANK NIKNAM WAS EXCELLENT HE ASSISTED ME AND ENSURE THAT I GOT AN EXCELLENT CAR DESPITE THE FACT THAT I DIDN'T EVEN COME FOR A TEST DRIVE. BUT THE CAR I RECEIVED FROM HIM WAS IN PERFECT CONDITION. I STRONGLY RECOMMEND THIS DEALERSHIP TO ANYONE WHO NEEDS TO HAVE AN EXCELLENT EXPERIENCE AND EVEN MORE SO TO THOSE THAT DO NOT HAVE THE TIME TO COME FOR A TEST DRIVE. AUTO WITS IS EXCELLENT.
I really enjoyed the process of purchasing my Mercedes. Jana was super easy to work with and talk to and without any pressure whatsoever. Simply a joy to work with in fact I was going to go to another dealership when I didn???t initially find what I was working for, but I decided to stay and I found something that I liked because I enjoyed working with Jana. Travis in finance was professional and friendly and knows his craft.
I absolutely love this place.. I stumbled upon this dealership from a snow bird friend of mine that bought a convertible and just raved about the car and experience.. I must say, they didn't disappoint. I came in asked to see a car, the salesman was very helpful and extremely knowledgeable with the vehicle. The entire buying process was explained up front and they stuck to what they said they were going to do. After driving the car, they showed me their service dept where I'll be taking my car in for service. Trust a true skeptical buyer... These guys are on it!!! I felt like this was a very easy car buying experience and would definitely recommend these guy because they are doing it right!!!! Thank you Andy and Mr. James for making an expensive purchase a very easy and seamless transaction, I must say this was the fastest and easiest purchase I've ever made... Kudos guys!!!!
Joey G genially wants to place you in the vehicle that you feel best for you. My wife and I drove car after car for 3 days and they were not frustrated to say the least as we vacillated from one car to another. We had them detail a car that we did not end up buying and Joey's concern the next day was what was best for us today, incredible! Joey completed paperwork for a car that I did not buy! Joey discovered some minor things that needed to be replaced or fixed that I was unaware of and took care of them. They are a team, I also received assistance from Frank, Many and Joe for 3 days. These guys are honest, caring trustworthy and fair! This is my best car buying experience yet and I have had quite a few!!! Can't go wrong here!
I had been searching for a while for a specific vehicle for my 18 year old (Kia Soul). We found one at a very unexpected dealership, Mercedes Benz of Chandler. Ed Riddle contacted me immediately and upon visiting the lot to check the vehicle, Ed was very helpful and made the decision to buy from him very easy. No pressure, were treated as if we were buying a Benz and not a Kia. Great experience.
MJ and Leo Gonzalez are the two you definitely looking for on your next new or used car. You will not be disappointed, they both have great knowledge and excellent customer service. The dealer by itself and all the staff will make you feel like home. Mercedes of Chandler are the dealer you can trust, specially Gavin the manager there will help you to make your dream car come true. Thank you all for the help, love my car and the great experience with you.
Charles Brown purchase of a F150 extended cab 2018
by Charles Brown from Scottsdale, AZ
December 4, 2018
The salesman, whom I have forgotten his name was outstanding. He drove with me to get my second trade in and drive it back. We then found the truck on the lot across the street I wanted. I met with the sales manager and the senior manager. They were both excellent. I made the deal. We always would want more for our trade in but I felt all three gentlemen took good care of me and I am happy with the purchase. I was shocked that my credit score of 810 only got me an interest rate of 5.5%. I contacted several lenders last week and was offered 2.5%. Would like to waive the prepayment penalty and not pay so much interest on my first payment if possible. Other than that, I was very pleased. My very close colleague is former President of Ford Steve Lyons, and I told him the same info after my purchase.
I contacted the Sales Manager Haydn Howe, inquiring about this vehicle. I live in Hawaii and was vacationing to the Chandler area. I arrived at the dealership on Tuesday morning and Haydn asked Emil Najar to show me the vehicle. Emil took me through the car and answered all of my questions. We went out on a test drive and the car performed fantastic. I was going to look at another vehicle, but I was enamored with this car. I made an offer and it was accepted. The paperwork took a little longer than normal, as I financed through USAA and the car is going to be shipped to Hawaii. I drove the car for 5 days in the Phoenix Valley and now it is back at the dealership, awaiting transportation to Hawaii.
Emir's knowledge about Porsche is amazing and he gave me great insight into this vehicle.
Lastly, I had some concerns about the IMS bearing issue and the General Manager Russell Schwartzman took the time to explain this issue and reassured me about this great car I was purchasing.
I have bought many cars and this was a straight forward transaction, no issues at all.
I am delighted with the purchase. The Sales Executives Mark Siffert & Brian Miller provided a positive and professional experience!
For me personally, the sales style was perfect, no-nonsense, to the point, and provided the information I most needed without fluff or jargon. The team followed up and made themselves available for follow up questions post-sale. I feel like I got a fair deal and made to feel good as a customer.
We purchased a 2010 Infiniti FX35 from you on September 8th.
My wife and I just want to thank Mark for a very pleasant purchase experience, a fabulous vehicle and a great deal! The FX35 is absolutely gorgeous and is exceeding our expectations in every way. We have bought many cars during our lives, both new and used, and we can unquestionably say that this is the best car we've ever owned!
We will be sure to recommend your dealership as THE place to go. You were courteous, respectful, professional and honest. As business people ourselves, we appreciate those qualities and value them above all else.
I recently bought a 2014 Dodge Durango from Dan at Precision fleet in Peoria. From the beginning to the end I felt no pressure to buy or any of the typical big dealer pressure. The finance went by pretty fast and I was out of there with my new Durango. I would definitely buy there again and refer anyone looking for a new vehicle
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