I had the most wonderful car buying experience at Prime Mortorz . I am most grateful to the entire team at Prime Morrtz but a spacial thanks to Michael Gadoua for a smooth process throughout the entire deal from start to finish. As most people , buying a car out of state and online is risky. But over at Prime Mortorz, they make you feel confident you are making the right choice. They are externally knowledgeable about their inventory, I was overwhelm with joy when i first my vehicle i selected , everything looked exactly what was described on the vehicle. The paper work was already ready when i arrived for the vehicle. I can keep going . This team make car buying look easy. I would definitely recommend this car dealership to my friends and family.
I LOVE MY CAR!
July 31, 2018
This car spares no expense in elegance and luxury the features are just amazing. I’m always receiving compliments! I ABSOLUTELY LOVE LOVE LOVE MY CAR!!!
Purchased a 640 convert. The sales team was excellent. Very helpful and every question answered promptly.
If your considering a late model BMW you should definitely give the guys at Prime Motorz a visit as there attention to detail is second to none and there eye for premium late model autos is right on. Thanks Prime!
by MIchelleBurgos from Ocoee, FL
January 27, 2018
I love my new car. Its exactly what I wanted. Drove down from Gainesville because of the value and excellent customer service.
We recently purchased a 2016 XC 60 from Suburban Volvo and Jon Smith who handled our sale was a consummate professional . He covered all aspects of the sale and we were more than pleased with the entire process. We highly recommend Jon in the sales department. Go and pay him a visit if you want a great deal and things handled professionally and hassle free. Dan & Connie Krueger.
Okay, kinda', but not worth the cost
by Thanks UPS from San Dimas, CA
December 12, 2018
I have twice been stranded due to the shifter not coming out of Neutral. Can't go forward or reverse. This is a big dependability problem!
Also, the non-leather seats have worked on destroying themselves with little cupped cuts (not due to anything in or on my pants, just fatigued and marginal material. I'd much rather have normal leather wear with the fold lines, etc. that appear over time in some vehicles.
Electronic parking brake very loud. I test drove other new, and they were all the same, annoying. Navigation voice recognition is marginal...takes a lot of repeating. Running boards are more of a problem than help. PS, High towing capability...and I personally like the way the rear seats folded down. All reviewers complain as "old school design" but, it allows folded rear seat backs to be flat and it protects the backs of the front seats from shifting cargo.
Love this dealership! Lenny is the best to work with! Process was simple and quick and we came out with an amazing new Benz! We’ve bought many from here and have no complaints!
Should have returned it within the week!
by Irishfan0629 from Duluth
December 17, 2018
From the time I purchased the car the brakes have squealed like a pig being tortured when they are cold. Brought it back and was told that they were aware of the situation and were waiting on a recall or fix. Okay, I can be patient. Several months later, nothing resolved. Talk to a different mechanic and he directs me to a fix that Mercedes is aware of! Take the vehicle back to Mercedes only to be told that since it's a wear item they don't cover it. Had I been told up front that they were not going to correct their problem I would not have kept the car. Oh well, lesson learned...back to Lexus!
I just wanted to test drive a Metris. I have visited this dealership previously to have my wife's SLK serviced. I had been working around the house stopped by in casual clothes, jeans and boots. It was suggested that another dealer, perhaps Novi could better serve me. I was treated as if I were a pauper wasting the salesman's time. I did in fact visit a different dealer and purchased a new Suburban. I never test drove the Metris and now will never need to.
by wonder woman from los angeles ca
December 7, 2018
well. this is my first classy MB. sport. and it's worth the money.
love the ride. smooth. and love the car sit heater..wow!!
best and better with my ford and honda.
Just purchased my first Mercedes-Benz from Shannon Thompson. So happy to have her as my sales woman! After she showed me around the dealership and met some of the department heads; I felt like family. Heck, I even met the owner! 5 Stars for MB of Bloomfield!
Feel a little like Goldilocks.. just right at last
by The MA from Washington State
December 19, 2018
I looked (hard) at BMW X5, Infiniti QX60, Lexus GX460.... wasn't even thinking Mercedes! Bought the ML350.
I previously drove QX80 and was looking to down size. Have been driving big SUVs for 20 years and while I wanted something smaller didn't want to feel too short (height. )
We do a lot of highway driving on two lane roads. The size and height of previous vehicles was very important to me.
I am really happy with my choice. Very quiet, smooth, comfortable and beautiful. I don't feel cramped and now wondering why I waited so long to move on from monster SUVs.
I actually sat in my car talking to a neighbor the other day, she was in a Tahoe... she was only slightly taller than me....really happy with my choice.
About my other prospects: X5 far and away the zippiest, Lexus very solid and comfortable but a little stiff; QX 60 was well appointed but can't hold a candle to its bigger brother in comfort or quiet.
The ML 350 and its successor GLE 350 are just about perfect.
I have been to this dealership two times to look at cars because I am a very picky person, no I have not made a decision yet but if I do choose Mercedes I would definitely buy one from here, my salesman name was Aaron, he is such a sweet and genuine down to earth person, he took his time to answer any questions that I may have had, never once did he make me feel that he wasn't genuine and I critique people all the time when it comes to customer service because I feel that great or bad customer service goes a long way, he is definitely a great asset to Mercedes Benz of Bloomfield AND the funny part about it is that a lot of people told me not go to this dealership because their salesmen was snobbish and rude and that is SO FAR FROM THE TRUTH, I'm glad I went to find out for myself! Would I recommend this dealership to others there should be a spot for ABSOLUTELY because ABSOLUTELY, yes I will!
Great comfort in a terrific looking automobile.
by Quilty giraffe. from Naples, Florida
January 5, 2019
Size is perfect for us. The trunk is ample and the driving and passenger seats are extremely comfortable. The technology is fantastic. The car is very peppy.
I bought my first Mercedes from here and shopped all around before I did. Being my first "non-American" car, I wanted to make sure I got the perfect vehicle. I am just your average income person that wanted to reward myself with a really nice car for all my hard work through the years. I was deciding near the end between a BMW and the E350. It was the customer service at this dealership that won me over and I love my E350!!! I've been in for service (scheduled maintenance) a few times now and have been really impressed that they treat you so good even after you've signed on the line. I will say the service is more expensive then I am used to but I only go once a year now and the give me a loaner. Highly recommend Mercedes and this dealership!
Comfortable and Fuel efficient
by Evando1998 from New Jersey
August 23, 2018
This car is very comfortable and fuel efficient. The only challenge is the seat doesn’t offer a lot of flexibility in reclining for the passenger.
I'm buying a new C350 Coupe from this dealership. I'll be the first to admit I am not their typical customer with a mid-high six figure income; but the C350 is priced within my budget and I think I was being ignored slightly because I wanted to talk about the base [C Class] vehicles instead of the AMG editions which are way out of my price range. A well equipped C350 is between $45-47000. The sale person repeatedly tried to get me to add items to the car that I do not need or want simply because they had that car on their lot. I won't suggest that others shop here until after they win the lottery. I'm sure this dealer would frown on serving new money as well.
Well Built & comfortable (a Sports Car for Adults)
by Mr Bill from Charleston, SC
December 20, 2018
We own a Caddy and a Lexus but this SL400 Mercedes is by far the nicest vehicle we have ever owned. The options and technology is 1st class and the car looks fantastic. Its a $92K car so it should, right?
We contacted this dealer because of a car we saw listed on Cars.com. They were very helpful from the start. We drove 4 hours to go purchase the vehicle and were very pleased with their service from the moment we walked in. Their facility is immaculate and even their service area was clean. It was way above any service area we had experienced in the past. Our salesman, Rick, was very helpful too. Overall, our experience was fantastic and we would definitely go back if they had what we were looking for on their lot.
The best car I ever owned
by AmirD from MA
December 27, 2018
This car met all my expectations even much more than I thought it would be.And I personally think that this is one of the top cars that anyone can imagine.Very comforting a lot of leg room ,awesome visibility and much more.
The Mercedes Benz CLA is top of the line luxury. With the mounted tv screen you have the option to install a back up camera without having to modify your deck. This car has plenty of custom features that makes driving it extremely fun. From the interior lights to the bluetooth feature which takes listening to music or talking on your phone to another level. It rides and handles like a sports car and has an exotic look. I'd recommend this car to anyone.
Started out very difficult with Rick Hill imports selling a GlK 350 out from under my wife, however disappointment turned into excitement when she drove the CLA! Very sporty and plenty of power from the engine
This car is exactly what I was looking for and came with all the bells, whistles, and warranty (CPO). I love this SUV design from Mercedes. 2015 was the last model design for the GLK 350 and it looks different from the others classes. It drives like a car and great handling and design. I love the bluetooth and playing my cell phone music apps and my interior color and design. The air conditioning vents also have a cool design. Love this car and it's going to last me a long time.
Pete makes the process painless and extremely quick
by Resho from DealerRater.com
December 5, 2018
Thanks for putting me into my new 2019 Jeep Cherokee trail hawk. I will never go to anyone else except for Pete. he was attentive to all my needs and also made sure I???d be happy with the vehicle I chose. He doesn???t pressure you and he is very honest. Thank you for such an excellent experience, Pete. I appreciate you!
by GLPrint from Northport
November 11, 2018
I hated this car from the beginning, returned for transmission adjustments at least 3 times. Glad it's gone, besides the styling all else was a dissapointment.
This is the second time we have dealt with MB Novi. Again, it was an enjoyable experience. Our salesperson was Kimberly McNett and she was a delight during the entire leasing process. She was also thoroughly knowledgeable, efficient and extremely congenial. We would deal with her and the dealership again without hesitation.
Great on gas
by PacN10 from buffalo
October 21, 2017
Tires are very expensive and the rear tires have to be replaced every 18 months , drives excellent in sport + mode , love it
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