Used Mercedes-Benz cars for sale in Gilbert, AZ

If you are reading this review you, most likely are doing the same as I was a few weeks ago. I apologize in advance for the length of my review. But feel it is important and no, neither me or my daughter are associated with any dealership in this review except as a buyer. My oldest daughter was looking for a quality smaller ( my words not hers) suv. We looked at many pictures and read many articles, looked at specs, features and reviews she settled on 3 models by 3 different manufacturers. Next step was to physically sit in and drive all 3. We eliminated the first and went to the 2nd dealer. The salesperson at second dealership didn’t know their inventory. Sales actually said he didn’t think they had the model my daughter wanted to test drive. We pointed out two on the property and their reply was, “I thought that one was sold and I forgot about that one? I will go see if I can get keys?” His knowledge seemed very limited. He didn’t ask many questions. We like the car however, we did not feel comfortable with this dealership. On to the 3rd dealership. We asked the salesperson if they had a specific model in stock? Their reply was “we only have one” We said great, can we test drive it? next question was….Are you serious about buying one because I have to get it out of the showroom?” After hearing those words I wanted to just leave but my daughter wanted to sit in it and drive this specific model as we came from Tempe and Gilbert. My daughter opened her little purse, whipped out a business card from the dealership across the street said “well….. it’s between your model and a model across the street” the salesperson got the car but would not allow us to take it on the freeway. We wanted to evaluate freeway noise. The salesperson never asked our names and had limited small talk and told my daughter about 2 option on this specific model. The model was not the right fit but part of that could be the representation. Perhaps the last 2 dealerships felt as if my daughter wasn’t a true buyer, however, if that was the case they could of asked a few simple qualifying questions and perhaps make a judgment but they didn’t. This leads me to Mercedes Benz of Gilbert. My daughter wanted me to look at some specific versions of the model she wanted. She talked to a lady named Felice. Felice actually returned my daughters call listened to my daughters wants, needs and desires and made suggestions and my daughter made a appointment for a Friday.To meet withFelice. She was by far the most knowledgeable of all the sales advisers we had met. She asked questions to make sure we all were on the same page. I for one appreciate this as I do not like wasting my time going in a wrong direction, especially on a Friday. Felice was not only knowledgeable but appeared to be friendly and sincere. We found the car that spoke to my daughter ( her words). Felice asked good qualifying questions of which my daughter had no problem or hesitation answering. We came to a meeting of the minds. I have bought more cars than I can remember, of very different varieties but I need to say, so far this was a feel good comfortable buy. Next step was paper work, ok.. I honestly thought this was going to be where the deal could go sideways, we went to the office of a man named Claudio. He explained different option my daughter could purchase or not. He explained in a no nonsense way. Some absolutely made sense others not so much for this specific Mercedes Benz. He wasn’t pushy or arrogant he simply explained the features and benefits of the options. I have walked out more than once at this stage especially when I was young and I would need financing. But everything we were told by Felice was said by Claudio. In summary this is a well organized, friendly business one I will highly recommend to my family and friends Great experience!

Robert was great! The service department has always helped make your time there great. Shuttle driver was Wonderful.

Fun to drive, but practical for a growing family. Sufficient power despite a relatively small engine. Styling looks like a mini gls. Interior Feels larger than the glc.

Moving is hard! Especially when it’s your first time. You hear all kinds of bad stories and people’s experiences however, I got so lucky. I reached out to JBA Motors to ship my car to another state and they were so amazing about it. Jake and the staff were on top of everything, quick, helpful and knowledgeable. They found me an amazing shipping company within couple of days of my request, kept me updated on the ETA for my car. The shipping company were incredible, kept me updated with destination and pictures of my car. I definitely recommend doing any type of business with JBA Motors. They are honest, straightforward and knowledgeable.

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable

This is the first time I've actually enjoyed shopping for a car. From test drive to purchase, everything went smoothly. If you're in the market for a BMW, go see Jay. I never felt pressured to buy and he answered all my questions in regards to my car. His customer service is on point and I felt as if he was helping a friend. I'm not usually one to write reviews so trust me when I say, Jay is an honest dealer. Thank you Jay. I absolutely love my car.

Beautiful indoor Showroom and loved there process we did all the paperwork prior to coming in and very straight forward. Was in and out with in an hour. Plus the car was as advertised.

Great GT. Very comfortable. Excellent performance. Super good looking. Would buy again. Is the 3rd SL we've owned and, is likely, THE best one of all. Doesn't have that V8 sound but at $20K less in price, we'll accept that . . . in a heartbeat! I.e. 0-60 in 4.5 seconds and 107 MPH in the standing 1/4 mile is plenty quick enough!

Great to work with! Purchased my car out of state and Wally described the car very well through text and videos. The car was shipped and dropped off by my home quickly and I couldn’t be happier.

Sl400 is really a great car, comfortable, fast, reliable, well put together, little low to the ground so a little harder to get in and out of but once inside the car you don’t feel like it low and lot of room inside, love this car.

Boutique experience! Very informative and 10/10 sales experience. Awesome selection of cars!

Our salesperson Josh was helpful & attentive to our questions, and all the other other people we worked with were friendly & helpful as well. Since we were 45 min away, I made sure we both understood what car I was coming to see & what pricing I was expecting. To my surprise, Josh stood by everything we agreed to including the price. Its been a while since I endured the headaches of buying a new car, but tis time it was very smooth, easy & quick. Josh recommended a few add on items & services, but I told him I didn't want them, so he removed them without issue & we got right down to the deal & that was it - it was a very pleasant buying experience. And the finance office was also impressive, I was in & out quickly without any pressure to add stuff to the price.

We were looking to purchase a first car for our Son. I looked at 100's of cars before finding a couple preowned gems offered by Mark Kia. A quick call to the dealership got me in touch with Kayla Van Hise. That turned out to be very fortunate for us. I explained my interest in one car over the phone with her the evening before. I added two more picks to the list via text messages with Kayla on the way to the dealership the next morning. Turned out that the first car I arranged to see was still having service work done and was not available for a test drive yet. Not to worry. Kayla saw to it that the other cars I was interested in were clean and ready before we arrived. I can't say enough about what a pleasure it was working with Kayla. One of the cars needed to be moved over from the Mark Mazda dealership up the street in order for us to be able see and drive it on a Sunday. Kayla kept up with my texts and really went out the way to retrieve that car in time for our appointment. I noticed the effort it took and really appreciate her going the extra mile in a short time frame. It turned out to be the car our son gravitated to and the one I felt good about purchasing. It is the perfect car for our needs and we would not have had a chance to see it that morning without Kayla's diligence. She took time to understand and identify with our Son's big day. Our purchase experience with Kayla is what customer service is supposed to be like. She was cheerful and upbeat without fail. She worked to remove options I did not want without any pressure. I want to also mention Manny who helped us finalize the deal with ease. Thanks again Mark Kia, Kayla and Manny for a great preowned Mazda 3 and a great buying experience.

What a great place to buy a car. I have been looking for just the right car. I finally picked a Sportage hybrid. Mark Kia had it. I called late and Ashlyn took care of me. The whole team worked together to get a deal that beat all my expectations. Marcella in financing explained everything in great detail. If you want a no hassle great buying experience go to Mark Kia!

Jose provided excellent service and demonstrated to me service like a pro would. He was communicative, knowledgeable, timely, honest and helpful. He made no promises he didn't keep. He was friendly as well, which made my overall experience painless. It would be helpful to those customers who wait for their car service, for there to be a more tolerable choice of music offered. What I was forced to listen to for over 3 hours was music that made me wish I could have had my fingernails ripped out by pliers rather than have to tolerate it.

So happy we bought our Corvette from Eli. They were great to work with. They went above and beyond. Quickly out with our new car.

This particular car exceeded my expectations. Very awesome and clean car. Very reliable and is extremely well on mileage. I have went Chicago with no problems what so ever.

Great Service, I was told in other dealerships to wait between 6 and 12 months to get a GLE, Phil from Mercedes of Scottsdale found a brand new GLE in 30 minutes, not only the one I was looking for, but also with AMG accessories. When I picked the SUV, Phil also included all weather mats for me. Definitely a great purchasing experience!

I traded a '19 Corvette Z06 M7 even up for my '21 GLA45AMG. I expected a huge drop in performance from that 650 hp monster, but the Mercedes is quick, corners well, and the brakes are strong. The chassis is better sorted than the Z06's, steering and braking feel is better, and the firm ride isn't punishing, despite 255/35-21 tires. I'm still learning how everything functions, and much of it is convoluted and counterintuitive. Give me a month. The Burmester audio upgrade for $850 is a bargain, as opposed to other ludicrously overpriced options. I recommend Dynamic Plus even though mine doesn't have it. Upgrade leather seats are armchair comfy, but I wanted the better performance seats, which were hideously costly. I always buy high performance vehicles, and even after my last scary death chariot, this car is plenty.

I saw a posting for the vehicle on a auto website and was able to find the vehicle i ended up purchasing. My sale experience was relatively smooth and even though I never saw the car prior to purchase, I was comfortable moving forward. I worked with Jon Kerwick who answered all of my questions and was easy to work with. Negotiating a price was straightforward and manageable. I would recommend this dealership and although there were a few small issues after the deal was made, I am not going to let that change my overall viewpoint.

My boyfriend and I have purchased a McLaren 650 from here and have been back several times to look at other vehicles, and have both agreed we will buy our next cars from Stretch. <3 <3 <3 <3

I had an opportunity to meet Ryan during a transaction for the purchase of a 2022 Tesla. He was very professional and timely in his follow up. While we had a great APR through our credit union he graciously offered to search for the best rate possible regarding other financing options. In addition, the store manager who answered my phone call was very professional. These gentlemen went out of their way to assist and because I was not local to Scottsdale, Arizona - there was some nervousness on my end but Ryan went over and beyond to help. He did an exceptional job communicating via text, email and phone call to assist me. This is an amazing team, and I look forward to continuing to do business with them in the future. These days it is hard to find a dealership that still has integrity, honesty, and Customer Service skills as their foundation truth - I am pleased to say this auto dealer is exceptional!

I love everything about this car. It’s fast, it handles well and it looks great inside and out!! It also gets great fuel mileage for a sporty car.

This company is the best I’ve ever dealt with. I bought several Mercedes brand new from a couple dealers in the local area and receive very good service but nothing like I’ve received from this company Lapin. I mean they delivered the card in person to my residence and spent time with me so all I had to do was sign the check and the purchase agreement. They took my other car under a lease contract and made it go away and I did absolutely nothing I couldn’t be happier and know I’ll buy my next car from them. Never mind the financial deal they cut and they handled everything in the most professional manner it reminds me of how I always try to do business as a wholesale employee benefits distributor. Nothing but the best for your customers. Truly a wonderful experience buying and trading in with these folks – plus their roots are from Portland Oregon and they bring that kind of wholesome and honest attitude to the deal. Give him a try you won’t regret it and it looks and smells just like a dealership only better.

This car was absolutely amazing I went from a 2013 bmw 328i to an 18 mb e43 amg big upgrade absolutely enjoy every ride from the luxury to the power it’s an amazing vehicle if anyone wants to buy this vehicle do so smooth vehicle and crazy performance

They their customer service was very awesome and they fixed the part like they said they would and treated us very kindly thank you. Awesome

I bought this 2500 3 years ago with the intention of building out a simple RV for regular and stealth camping. It did not work out due to bed height but what a great vehicle. This is designed for heavy use and for a personal owner, should last generations. The power is excellent, especially considering the MPG: 20-25 MPG in real world use. The handling is also surprisingly good, I've actually passed rental cars on windy roads. The view is beautiful and it is built in Germany and very well. It is not a wonderful tow vehicle as it is not body-on-frame but is rated for 5000#. So you could tow some toys or a small trailer quite easily. These are pretty stripped with only original equipment and there are few of these. You really do want the rear camera and some other stuff. Like other German vehicles, it adds up. When it comes to maint, this bus is the bomb, the oil change is easier than a motorcycle. Get the 4 cyl.

The buying experience was simple, quick and respectful. The online buying was very positive. The handoff from the web services, to the client manager to the financial group was seamless