I looked at the dealer website and saw a Yelp review recommending Larry. I sent an email to Larry with what features I wanted and a price point. We came to a deal that day. I was able to text pictures of my license, registration and insurance info. The next day I made the drive to the dealer, signed the paperwork and left in my new Pacifica. Everyone I came in contact with at the dealership was friendly and helpful. I highly recommend West Herr Chrysler!
2016 Mercedes GLE
by Mjdesign from Springfield Virginia
March 20, 2018
Great SUV , handles very well , very comfortable , Great and snow or what roads ,Very luxurious, Head turner ,Great in gas, hate to let it go , need to downsize , My lost someone else’s game
I wasn't initially going to lease from this dealer buy my salesman, Stewart, insisted if I gave him the opportunity he would get me a great deal. I was skeptical at first, however Stewart kept at it, always professional and never pushy. He delivered and I am greatly enjoying my new Rav4 Hybrid. I received a good deal along with great customer service. Thank you Stewart!
Full trust for the brand & the vehicle
by PSD from Chattanooga, TN
December 24, 2018
Mercedes-Benz is the brand I have full confidence & trust in it and love to be a part of the Mercedes-Benz family, the innovation & safety of their vehicle are most reliable.
I can’t say enough about this dealership so I’ll make it simple. West Herr is TOP NOTCH! Great staff, facilities, customer service, selection and prices. I worked with Chris Nash in sales, who was very knowledgeable and personable. They got me a great deal on a 2018 Pathfinder. I will definitely be referring people to West Herr and will be back again for my next vehicle.
Driving with clouds
by Alliylucky7 from sunland, ca
August 10, 2018
This was an amazing car to drive. It felt very smooth I barely put my foot on the gas and it was going. The steering was very responsive. I would have loved to buy it although the price was way out of my range. The inside was leather and comfortable I could easily fall asleep sitting in the passengers side it was a nice drive.
I'm a real person I bought a used is250 this car is gorgeous I've had a few problems but Rick has went to hell and high water for me to get them fixed. I mean the best customer service I have ever gotten he is always available him or Jeff I have never enjoyed buying a car as much as I did with them the Entire staff was friendly helpful . I drove from Monroe Michigan to get this car and yes I had to take it back to get it fixed but the point is they helped me whatever way I wanted to go there stood by my side not off in the shadow . I wish I had this team everywhere I went Thank You Northtown especially Rick M such a passionate genuine man not a slick sales man truly a good man . See you all soon
Claudia from Michigan
Great Looking Very Stylish SUV***
by ET from Jacksonville, Florida
December 30, 2018
This car is exactly what I was looking for and came with all the bells, whistles, and warranty (CPO). I love this SUV design from Mercedes. 2015 was the last model design for the GLK 350 and it looks different from the others classes. It drives like a car and great handling and design. I love the bluetooth and playing my cell phone music apps and my interior color and design. The air conditioning vents also have a cool design. Love this car and it's going to last me a long time.
Mike was a really helpful salesperson and
a credit to West Herr Sales & Service.
The process was almost painless and amazingly quick.
I admit I’m prejudiced as we have purchased or leased the last 7 cars we have thru West Herr!
by Joshman from Houston, TX
August 7, 2018
You will get quality for the price you're paying for this vehicle. Handles well, nice leather seat, awesome sunroof. and above and beyond service from the dealership.
This car met all my expectations even much more than I thought it would be.And I personally think that this is one of the top cars that anyone can imagine.Very comforting a lot of leg room ,awesome visibility and much more.
Great dealership with a great staff. I would recommend them to anyone shopping for a new or used car. The entire buying process was smooth and comfortable. Thank you to TJ in sales, Tracy in finance and Mark, sales manager!
Worth the money
by Kah1965 from Wichita
January 8, 2019
Mercedes benz does have a higher price than some other full size SUVs. However, the cost is worth it. This has so many safety features--multiple air bags, reinforced doors, driver/lane and blindspot assist just to name a few. It is still nicely sporty on the exterior and has a powerful V6 engine with plenty of horsepower. Very smooth drive. Add in a luxurious interior with a third row adults can actually ride in plus a panoramic moon roof, upgraded sound system and large dash screen --it makes this luxury SUV worth the investment. So happy I bought this one!
My husband and I came in looking for a bigger vehicle to fit our expanding family. We 0retty much knew what we wanted. We told our salesperson and he immediately pulled the exact car we wanted. We worked quickly through the paperwork and went home with the vehicle that night. Fast, friendly and courteous environment!
MOST RELIABLE CAR I HAVE OWNED.
by JEAPNAU from OAKTON, VA
December 19, 2018
THIS CAR IS A GREAT DRIVE AND MOST RELIABLE CAR THAT I HAVE OWNED. GREAT GAS MILEAGE WITH ITS ECO-FEATURE OPTION WHILE ALSO HAVING A SPORT MODE AS WELL TO CRUISE AROUND ANY WAY YOU'D LIKE. EXCEPTIONAL!
Best experience ever purchasing a new vehicle. I came in after things did not work out at another dealership. Kim was outstanding! Very knowledgeable about the vehicle, very upbeat and friendly. We were able to work out the details quickly. The finance department was also very Helpful in explaining all of the paperwork. I would highly recommend them to anyone.
Expensive Particularly buying used with 90K miles
by HighCostMercedesWithLowEfficiency from Eden Prairie
December 26, 2018
This is low efficiency with gas and also low mileage problem is maintenance would be very high. Having different tires front and back so if you put tires which runs for 50K can be used only for 25K. So you spending 50% more on tires. I would advice not to buy because there were many factory recalls on this model and year so most likely your car won't run for logner period of time
This is a great dealership all around! Ryan Stuber was our salesman and was extremely helpful and knowledgeable. We leased a new Explorer and love it.
did not think S class could get better but it did
by hpas from bayville nj
January 7, 2019
having been fortunate enough to get a 2012 S class new, and again a 2016 S550, i can say the W222 does not disappoint in any fashion.
the interior updates are very nice and functional, the exterior looks also a good improvement.
The 2016 S has the optional Magic Body control option and the Burmester 3d radio, of which i found the Magic Body control to be the secret in the ride of the S600 series.
neither option will not be missed in a future car for me.
This was my first experience at Ford dealership & it was excellent! The salesman Max Rubin was a true professional and I will definitely be returning.
the remote starter doesn't work
by Phillybarbo from Fall River, Ma
January 12, 2019
Beautiful, comfortable, navigation is a trip, needing winter tires when living in cold states there is a heavy noise in the rear when first taking off and turning, and living in New England the remote started stinks
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