I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln
Very well laid out showroom, as well as good variety of vehicles. While shopping there my wife text me that a Sportage we had looked at the day before had been reduced to the price we offered. I purchased my vehicle elsewhere.
Jordan was amazing. He found us walking the parking lot after another salesman left us. Let me tell you—great salesman! Wasn’t planning on buying a car until March but walked out that day in a great Explorer. I even did some research and found a better deal at the Columbia location but decided this guy worked so hard for my business that he deserved the sale. Hands down a patient, will do what he can for you guy! Had a great experience due to him! I even had a couple of items post purchase that he and team got in and fixed ASAP! Great experience and happy with the purchase!
Really nice people, no pressure. Was not pounced on as soon as we pulled in. Our salesman Jeffery, who has been there for 22 years, was great to work with. It was by far the best car buying experience that we had ever had. they have called us twice in 4 days just to make sure we were happy and everything is great.
Everything and everyone at this dealership was awesome, I never felt like I was being pressured or forced to make a decision. They were very patient with me, and even when I got back to the finance department there were no tricks up their sleeve???s or hidden costs, perfect car buying experience definitely going to be my first stop next time I need a vehicle
Everything from start to finish was great! This is the first time we've bought a car that we felt comfortable and Chris answered all of our questions with no hesitation. Great vehicle, nice facility, great prices, amazing customer service with Chris. We recommend to anyone who is looking- go see Chris!
Evan was awesome! We drove 3 hours after finding the car online. The Sonic Price made it simple - I knew it was a great deal and I didn't have to waste my time haggling to get the price where it should be. Because of the drive, we got in a little late but Evan, Kurt & Anita stayed to help us get everything taken care of. Everyone was friendly and welcoming and Evan was a pleasure to deal with. I could not be happier with my car buying experience!
Evan was a pleasure to work with. So helpful and responsive. He heard our wants and helped me find the perfect car without feeling pressured. My husband and I both commented that the team at Mercedes really exceeded our expectations in the new car buying experience.
By far the best experience and customer service I have ever been a part of. I came to look at 2 cars, the one I ended up driving off the lot did not have a backup cam, which I didn't notice and would have been a deal breaker. I called them the next morning to see if there was anything that could be done. They said bring the car back and we will take care of you. I worked with Brad and Patricia through this process and they were absolutely fantastic to me, they didn't make me feel guilty for returning a car or making a mistake and genuinely wanted to help me get the right vehicle, which they did. The thing that was even more impressive to me, the first vehicle was a Mercedes, the vehicle I ended up getting was a Lexus. They let me bring back the Mercedes at a Mercedes dealership to get the other car I was looking at, a Lexus. This is why their people and customer service is so great, they were not mad I didn't keep the Mercedes, they were excited to see me in the car that make me happy. I would 100% recommend this dealership and these customer oriented people to anyone! They will make you comfortable throughout the buying process and they will genuinely take care of you. Excellent job Mercedes! Excellent job Brad and Patricia! I cannot thank you enough!
I already knew the make and model of vehicle that I wanted. I researched within 100 miles and Global not only had the type of car I was looking for, it was already fairly priced. Friendly environment, worked with Sean on the deal and had it done and out the door in less than an hour.
What a great place to get a car. They really have great people working there. They are so friendly and helpful and the place was so clean. They really take pride in their work. Plus Tommy Boston stay late to help make sure we were comfortable with the new car. He will always have our business.
In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed.
Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you)
He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR.
After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road.
Highly recommend City Auto and especially Steven Ray.
by Bill & Janice G from Bluffton, South Carolina
October 6, 2018
Just traveled 550 miles to buy our second auto from Mark Cox at Cox Motor cars in Nashville, Tn. Why you ask? Simply put, the very best car buying experience anywhere! Mark sells mostly really nice vehicles coming off lease that are almost always low mileage and very well maintained. There is absolutely no pressure to buy, just walk around their comfortable indoor facility inspect the autos, take a test drive, and proceed when you are prepared to do so. I would never Be concerned about where the car came from or hidden issues that some dealers might conceal to a buyer. This is truly the very best dealer to purchase your next pre owned luxury auto!
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