When we began looking for a new car, I dreaded the buying process based on past experiences. However, my recent purchase of a new CX-5 from Heritage Timonium couldn't have gone any smoother. Craig was super knowledgeable and patient, and I never once felt pressured during our negotiations. I never knew buying a car could be a pleasant experience!
Brian was great to work with no pressure to buy, Told him what i wanted and he was great at making it happen, He wants me to call if any problems so that we are happy, Paper work was quick and painless, Love my new Yukon Denali,
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
I had a great experience with A&A International. They made the car buying process really easy and smooth while answering any questions I had. I am very satisfied with the car I purchased and there were many other very nice vehicles on the lot. Gene was incredibly helpful and stayed after hours to help me complete my transaction. I highly recommend buying a car here.
Although the wait for service was a bit (I believe I heard they were short staffed and I also had other service items added at my request once my vehicle was checked), I have to say that my service contact, Sean Lomas, was very professional/friendly, courteous, and kept me in the loop on my vehicle's servicing. He took the time to explain what needed to be done now and what could wait until my next service interval. I appreciated his listening to my concerns, and making sure the items I mentioned were checked. Please fix the online service appointment app--there is a glitch; it kept pushing my appointment to January and April, as if Antwerpen Service was totally booked until these months. Thankful.
I worked dirctly with Brian and he was very professional and willing to work with me to come to an agreeable price for a great pre-owned car. Brian was available at any time during the negotiation process and when it came time to pick up the car, it DID NOT disappoint!
Peter and Kenny are great. Peter's knowledge of the history and details of the marque were impressive, and Kenny is an ace mechanic. Very transparent and easy to deal with- didn't try to hide anything and were very up front about the 'warts' on the car we finally bought for my son. Selection was good (they even had a few manuals - but one fewer now!) We've had the car for a couple months now and have had zero issues (other than my son wanting to polish the paint off the car.) Headed off to its first track day in a week and we're expecting a trouble free day.
The only negatives:
- their stock is not all in one location, so if you have a car you are interested in from the website, give them a call and let them know when you'll be there.
- facility might put some people off, but get past it - these guys are good
- they can be slow to return phone calls
Dan Cahill made buying a new car very easy. We came in and test drove last week and went through my buying service at work. He honored the price and spent 45 minutes going over the features. Great Job!
I worked with Louis Ohaka. He was a great sales person and gave me a great deal. The only obstacle was the wait for financing, but that was not Mr. Ohaka's fault. I would recommended buying a car from Mr. Ohaka.
Charlie Miller made buying my new vehicle a pleasant experience. He never pressured me. He had extensive knowledge of the vehicles. He made sure I was happy every step of the way. He even followed up several times in the week following my purchase to answer my 1000 questions again and make sure I was satisfied. I have already recommended him to friends looking for a vehicle. He is just a great real guy!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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