They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
The sales manager and staff were cordial. I dislike car buying because it’s usually high pressure and high stress. At long, we discussed the car, agreed on price and proceeded through the purchase process. There was no haggling or pressure put o on by the dealership.
Smith Motors, and Ben Coppola was outstanding from start to finish with this process. He had outstanding customer service, and was very professional in handling all our questions, and concerns. I would recommend Ben and Smith Motors to all my family and friends!
The best experience I have ever had!! I worked with Ben and he was so caring and compassionate about helping me find the right vehicle for my family and I. he was so helpful and patient and made sure i was completely 100% satisfied. Once we found the vehicle that worked for us, Loren made the financing part so easy and understanding. This is a class act dealership that does everything first class! Thank you so much and I would recommend Smith to anyone looking for a Mercedes
I had a wonderful experience at this dealership. Randy was very helpful and not at all pushy. The dealership didn't have exactly what I wanted, they checked around for me and eventually we decided to order from the factory. Randy gave me the best deal without the back and forth I have had to deal with at other dealerships, making the car buying experience much more enjoyable. I received my car this past Thursday and I couldn't be happier. The finance department was able to match a rate I was quoted from a local bank. Randy took a great deal of time going over all the unique features of the car; he was thorough and patient, there is a lot to learn! He took the car to get an inspection sticker too, one less thing I had to deal with. I couldn't be happier with my experience at Smith Motors and with my beautiful new car. I look forward to the joy of driving my new Mercedes. Thanks Randy and thanks Smith Motors.
I had my best car buying experience ever at Smith Motors. Randy was not pushy and he answered all of my questions in a professional manner. There was no back and forth on price ~ he gave me the best price he could. The finance department was easy to deal with matching the financing rates that I had been quoted from a local bank. My car was ordered from Germany so I could get exactly what I wanted ~ I picked up my car this past Thursday and I love it. Randy was once again great ~ he explained all the "bells and whistles" of the car ~ he was as excited as I was when I took the keys. He took the car for an inspection sticker before I left, one less thing for me to have to do. I really appreciate the way Randy and this dealership treated me. I would recommend this dealership to anyone who was looking for a beautiful car in a pressure-free environment.
Went in today to test drive a 2013 Alpina B 7. I would have to say from the moment I walked in the door I was given the 5 star treatment. Didn't make a purchase yet, still weighing other options, but that isn't a reflection of the buying experience.
The dealership were professional in answering my 101 questions, and I never felt rushed or pressured, the perfect environment for car shopping in my opinion. When I asked if they would be ok with me taking it to an outside mechanic if I were to return to purchase, Mike the Sales Manager told me:
"Sure, that's ok with us. Matter of fact, why don't you just tell us which mechanic to take it to and save yourself the drive here?"
That right there blew me away. I have bought lots of cars before, and never has a dealership offered to do that before. Great customer service.
Was assisted by "Mike" the sales manager, and Joey Harrington the Client Advisor.
Great experience all around ! Thanks to Christiano Oliveira for the amazing customer service...
I will be recommending Central Buick GMC to all friends and family.
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