Doug took great care of us. Helped us find the best deal in financing and worked with us on our trade. Highly recommend for personal and business vehicles!
The maxi-mini (Countryman S) is very nice!
by CountryWoman from Glenmoore, PA
November 20, 2018
I am looking to replace a BMW X3 with manual transmission. Not many cars fit the small SUV niche with manual transmission. But the Countryman S does! Though, I think I'll buy the 2017 rather than the 2016, just to get a wee bit more space.
Great experience. Would recommend this dealership and staff to any friends and family. Staff worked with my unique situation and the purchase went as smoothly as i hoped for. Thanks for the great car buying experience!
Love the xxxxing thing
December 22, 2018
Better than then the 04 mini I used to drive blah blah bla blah blah go buy one for sure upkeep isn’t any different then any other car I’ve owned
I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
I love a fun car, and this is it!
by Hopper0779 from Manchester, Ct
July 4, 2018
Plenty of room, great gas mileage, love the interior and exterior styling. Great sound system, and Bluetooth! A fun summer car for me!! Mini love ??!!
Just bought my Audi Q5 from here and I loved the service from the whole team. Sales people not pushy at all, no pressure atmosphere and clean car at fair price. Gave us a great value for our Acura. Finally, they got us a better rate than our bank could! Highly recommend great people.
Most exciting car I’ve owned
by Joey B from New Jersey
November 10, 2018
My MINI Countryman is such a unique car that fulfills all my dreams about the model. I opted for the MINI because of its sporty ’go-kart’ handling and overall aesthetic design. More specifically I went with the Countryman because It’s a great adventure vehicle! Whether I’m off-roading, camping, or on my daily commute I always find myself smiling when driving this car. Without the Harmon Kardon sound system or MINI Connect I do think my stereo is a bit out dated for a 2014 model but it’s not a deal breaker for me. Overall, my MINI is such a versatile car that is reliable (given good care) and most importantly, so much fun to drive!
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
Most economical car I've ever owned!
by Cool grandma from Baltimore md
December 18, 2018
This car Not only met my needs but was everything I've dreamed of. I love the sport of driving the stick. The speed! A big rush...plus my grandkids love it!
CARMAX!!! What can I say, but a great place to buy
by lynn from Milwaukie or
March 21, 2017
I have never bought a car so easy as I did here. The process was quick and painless just the way I like it.
The finance part for the car took like a 10 minute process. The no haggle price is the price and there's no back office person dictating the sales rep to get more money more money on the sale. It's all done at the desk you sit at drone start to finish, just you and the sales rep.
I rolled out in my new car in a half hour total..
Loved it(and car is awesome too)
Countryman S All4 Rocks
by customrodd from Oxford
August 20, 2018
I love this car. for a Mini it is not as small as the others It has room for 4 and a nice size trunk (Boot). No real issues except normal maintenance and replace wore out parts. This car is great in snow and mud being that it is All wheel drive.
Just got a new 2018 Pearl White Crosstrek from CARR Subaru in Beaverton Oregon. Those guys were great to work with. Thank you Sam Fontanos for helping me pick out a great car. Thank you Fernando Del Campo for giving me very good advice and providing great financing. You can’t beat the excellent service at the Beaverton CARR SUBARU. You guys rock! I’m so happy with my new car.
I Love My Car
by Michelle from El paso, Texas
November 24, 2018
I love my car. It is very very good on gas. I love that it moves quickly when necessary. My car is very comfortable and a great car for travel.
New Owner of 2018 Tiguan SEL R-Line & Golf GTI SE
I would highly recommend the team at Herzog-Meier to anyone looking to purchase their next car. I am not the easiest negotiator and extremely picky when it comes to purchasing a car. Not only are both Ayman and Patrick just good people, but also extremely helpful, patient and knowledgeable with years of experience. They went the extra mile to find just the right financial terms running a multitude of options for me on both car purchases I made with them and in addition even finding a car that they did not even have in their inventory and getting it for me. The entire staff there seem to share a genuine passion for cars, many of them have been there for years. It is was made me purchase my first car from Herzog-Meier some 21 years ago and keeps me coming back.
Not Mean to have Children in the back seat
by Yessi from Monterey Park, CA
August 5, 2018
I got my Mini Countryman new in 2015 and I just loved it and I still do, fast forward to now 2018 I have a 1yr old baby and every time I get him out of the car seat he is drench in sweat even though I am freezing with a full AC blowing, I always wonder why is he sweating when I am freezing... Well, the reason why is because there are no vents in the back seat of the countryman and air can't get to him, and I just thought he was a hot sweaty baby. No wonder he hates it when I try to but him on the car seat, he also hates it when the windows are down just a little while driving. Since discovering this BAD engineering in the countryman I have place a fan so, my baby is always comfortable and I am currently looking into trading it in my country man for a car that has vents in the back seats . :-(
First time customer. Ayman helped us. Great guy with a lot of experience. He was very patient in answering all of our questions. He was very quick to respond to us in negotiations. Low pressure, stress free experience. Highly recommend giving them a call. We will be repeat customers.
October 25, 2017
First, it has more room than you would think. My brother is 6'2" and loved to drive it. Sports package gives an incredible performance boost. Very quick off the line. Sport button will make you sink into the seat. Leather, heated seats and all the comfort you will need for a long ride also. Love it!!
Another great experience at Sunset Audi. Super friendly staff. Excellent service. Love the NE location. Trust they know what they are doing. Thanks for the loaner car.
offensive small from the air system
by Martin from Toronto
December 27, 2018
great car, unfortunately terrible smell from the air filter. dealer changed the filter etc etc 4 times. still stinks. Mini refuses to take responsibility of the fact. they are aware but, is your problem now.after driving BMW for years , first time that I have to say, this mini STINK.
Friendly Service personnel , Fast drop off, loaner XC60 was great, all details of the service explained in easy to understand language, Phone calls to keep me updated and easy pickup as promised.
Quirky style & fun to drive
by Purefairy from Groveland
December 15, 2018
I test drove all the different models of this car & instantly knew I wanted it but I needed 4 doors because no room in the back of the 2 door, the sunroofs give the illusion of a bigger car. It's so much fun to drive, the sport option makes it very nippy. I love the style too. Comfortable seating & lots of extra options made it the perfect car for me. You can park it anywhere. Awesome!
I did an extensive internet search for the exact car we were looking for and Royal Moore (along with 3 other OR dealerships) had that car. Royal Moore had the best pricing hands-down. Zach Rangel worked with us over the phone to work out the sale and access our trade-in from afar. Compared to the other dealerships I worked with Zach was the best - he wasn't too aggressive, didn't call me 10x a day, was straight and to the point. When we arrived at Royal Moore to pick up our car, we worked with Golda, Nick Lee & Nate in finance. I would say our only complaint was that it took a bit long to work through the finance end of things - but we did purchase through a business (which they said takes longer). There also was some confusion / miscommunication about the interest rates, but in the end it all worked out. Overall, great pricing, great people, fair trade-in value. Thanks!
Coolest car I've ever owned.
by Hampole from San Francisco
December 19, 2018
Amazing car. So cool and cute at the same time. It drives just like a BMW with all the options added in. Can't recommend the Cooper S any more than is possible. The turbo charge is incredible and the drive is immaculate.
In May 2018 I purchased a used Kia Soul. The car was a bad fit and my service dog did not like it; maybe alien green? So I called DH Kia, spoke with Kurt, met by Randy and Ray to buy a new 2019 Forager. Took a few hours with "onsight" financing and we were off, good to go. (Thx Bob). These guys are the BEST 😉
like it alot
by vanyelgb7 from green bay, wi
December 24, 2018
I really like the car just couldn't afford it right now. I am hoping to find another one in my price range. Really like cars.ccars.cocars.com.
This was by far the best car buying experience I have ever had! I was able to get into exactly what I wanted. The salesman was very knowledgeable on their inventory and their process. I felt like I knew everything I needed to know walking out. They were open to all my questions and more then willing to work with me! Awesome experience!!
Super cute, lots of fun, a great little car
by Andrea Simpson from Courtland, AL
July 9, 2018
So, the new Mini got some mixed reviews from my family-my sister had a 2002. The 2009 I have has been a pleasure. Cars cost a lot of money, so when you look at your car you should smile. I smile every time I see my Mini. It has been a reliable car-it's got 165,000 miles now so there have been some repairs-valve, brakes, etc., but overall it's been great. I am not even a car person and I love driving it. It's roomy for 2 in the front. I can fit 2, 50lb bags of horse feed in the hatch back. It's the prettiest blue color. I love my Mini!!!!
I would recommend this dealership to anyone. Sean and Jim are always a pleasure to work with. They make the transaction simple, quick and painless especially with Danny in Finance to wrap things up. Jon Taylor the GM is always the perfect gentleman and makes his clients feel valued.
Best car I ever owned.
by Victor from Brooklyn
October 29, 2018
So good I bought another new Mini. Reliable, fun to drive and great
on gas. Never a problem. Better than a lot of more expensive cars
The sales experience with Roberson, especially with Molly Wilkes, was a rare pleasant experience in the Auto Industry. They were honest in all their dealings with me and never tried to play games on either the vehicle I was purchasing or the one I was trading in. I would recommened both the dealership as well as the sales representative.
My 2nd Mini. Even more excited about this new one.
by Mini Bob from Baltimore, Md
July 15, 2018
This is the second Mini I’ve owned I put over 100,000 on the first one had it for nine years now my new car I love just the same. The new technology is great , I just wish they offered mor options that could be added at the dealer like backup camera and navigation systems.
Scott at Roberson???s knows his Wranglers. I???ve been a long time Jeep owner and Scott educated me on many things I didn???t know on the new and past Wrangler models. Thank you! Looking forward to working with Roberson again.
by Watkins3d from Los Angeles, CA
November 27, 2018
This black 2013 Mini Cooper Convertible has a sleek interior design with customized black and white checkered dash and side mirrors. White bonnet racing stripes and premium alloy wheels. Handles to perfection and is perfect for great sunny days riding around with the top down feeling the breeze!
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