Used minivans for sale near Grosse Pointe Park, MI

Joe’l Molina was my rep. He handled everything with knowledge, caring, and friendliness. He helped solve a problem that was intermittent. Any more, it is rare to find a representative anywhere that is attentive, friendly, and knowledgeable. Ask for him!!! (To the management - value him!!!)

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Adam was awesome and very helpful! He answered all of our questions! We highly recommend seeing him for a new car!

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Kory was an exceptional sales rep. Very positive and informative. No pressure purchase. This is our first KIA!

Our 2018 Chrysler Pacifica Limited Hybrid is the ultimate road trip vehicle and is amazing around town. Flexible interior design, comfortable seating, and incredible highway handling and noise control make this vehicle a driving pleasure. Reliability +

Cars appear to be clean, in good repair, and fair prices, appreciate the prompt communication.

After driving my Pacifica Pinnacle for more than a year I must confess it is the best vehicle I have ever owned. The power and feel of this on the road is amazing and both interior and exterior has gotten so much compliments. Not to mention the fantastic gas savings running around town in EV.

I was happy with with the service overall. Tim returned my calls when I left a message. They replaced power steering pump, valve cover, and left front caliper. The only thing I was not happy with was I told them the car was pulling to the left. I was told it was because of the caliper. I asked them to check the front alignment. They did not and the car is still pulling to the left.

Best buying experience of my life! Extremely transparent the whole way through. It was also the quickest I’ve ever been able to buy a car. Everyone was so nice! I cannot recommend them enough. If you need to buy a car this is the place to go!

I would like to say my purchase of my 2025 Grand Jeep Cherokee was one of the best no hassle experiences. My sales person was Joshua and he was very helpful and informative on all my questions and concerns. The Friendly name is a true representation of this dealership, I will definitely purchase from here again.

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

When looking for a safe, reliable used car for our daughter, we found a great one at Jim Riehl in Warren. Our salesman, Jimmy, made the whole transaction easy!

The service was amazing. Dante the sales rep provided the best service. The process was so smooth and easy. He made everything so convenient for me.

Salesman Willard excellent, made our deal smooth and easy. Dealership is clean and neat. Service department is always ready and on time. They do a great job. Jim Causley dealership the best.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Was easy to deal with and helped me out anyway he could. Thanks again, Bryon

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

I had a very Great experience at Serra and would go back and lease again

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Their technician, Charles T., is excellent, he's sharp. He brought back my 2007 Audi A4 from a wreck due to previous bad mechanics. Now my car is dreamy, absolutely dreamy. So grateful for his skill and expertise on an old Audi like mine. I believe I will have a few more years with my Audi, so thankful and happy to get my car back to good health. They went beyond for me.

We have only owned the vehicle for 3 days. But so far it seems like a great vehicle! Lots of room, comfortable, easy driving, lots of features including back up camera, passenger side cameras, and land departure warning system.

Very impressive. The service department was organized and run smoothly. The folks that helped me were competent and helpful. Advice was solid and I was in an out on time

I’ve had 4 different minivans over the last 2 decades, 2 Mazda MPV’s, 1 Dodge Caravan and the 2009 Chrysler T&C that I bought used in 2013. The T&C wins hands down…I absolutely love it, comfortable, super sound system, Bluetooth compatibility with my cell phone, great on gas and holds a ton of stuff. Have taken it from Canada through the US and, knock on wood, I have had 0 issues with it and hope it lasts as long as I do being a senior! Wish Chrysler had not discontinued it!

Jim Schebil (President) was very accomodating and never wavered from original agreement. Our salesman Tom Gackle helped us with ordering and providing a smooth buying experience. We were treated extremely well and I would urge anyone to check with this dealership before signing on the dotted line elsewhere.

Great people to work with. Sales team and the guys in the shop worked to get us set up and out the door quickly and professionally.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.