I had a wonderful experience at Academy Ford. The saleslady, Ashley, truly listened to me when I told her what I wanted and she guided me to the right car. She had a lot of patience ! Because of Ashley I ended up with the car I truly love :)
Small SUV with a lot of bang for the buck!
by Tamra from Macungie
January 7, 2019
Love this car! Handles great; smooth ride. Only is a 4 cylinder so it starts out slow but has a lot more pick up than other 4 cylinders I've had. Interior is comfortable and has all I need (not a lot of bells & whistles but that's not a priority to me). Best part about this car is that it has 4 wheel drive.
I worked with Louis Ohaka. He was a great sales person and gave me a great deal. The only obstacle was the wait for financing, but that was not Mr. Ohaka's fault. I would recommended buying a car from Mr. Ohaka.
Just right for me
by Linderc from Albuquerque, NM
October 8, 2018
The Outlander Sport is just right for running around town on a daily basis. It gets great mileage (28+) around town. Over the road it is quiet and feels solid. I like the height and the overall size.
Terri Anistead was a warm, professional and wonderful salesman. I was impressed with the no mess no fuss flow of the overall process. I was able to say what I want to put down, what price range I want to stay in. Terri followed my ques and not the other way around. What a pleasure. I had a family member go through drive time and I was not sure if it was a good choice. I can see why they picked Drive Time. Thumbs up!
Worst car we have ever owned
by Never again from York pa
November 7, 2018
The car is severely under powered. 23 mpg is the best we have gotten. The transmission does not work properly, constant smell of burning rubber. Leaks coolant unknown location. Vehicle has been to the dealer many times of which is always a fight to get things covered under warranty. Rear wheel bearings and axles both sides went bad at 59000 miles. Timing is not correct. Idle in cols weather is too high until warm. Making the vehicle unsafe to drive. All maintenance has been done on time or early never late.
Ok I will recommend this dealer to a friend
Fast service good good time service good time and good service great service thanks to you
I enjoy it!
by dray13 from Merrimack NH
October 29, 2018
This car is a great ride. It's smooth and fun to drive. It has lots of space and an awesome looking interior. Included 3rd row seating which was an amazing option for a parent of 2. Great car. I'm enjoying it very much. Especially the all wheel drive for winter.
Professional service I woke up this morning looking to get s
by John Rissa from DealerRater.com
November 19, 2018
I woke up this morning looking to get some tires for my 2015 Chevy Silverado I came by Ourisman Mitsubishi and Used Cars Howard Embden came out to greet me and we talked and I ended up purchasing a 2018 Mitsubishi Outlander GT I had a really good experience and I???ve got a really good price. Howard was very courteous and Polite Iam a proud owner of a 2018 Mitsubishi Outlander GT
I love this little suv
by BreeT from Beaumont Texas
December 11, 2018
This suv is a really reliable suv. I have traveled in this vehicle and it gave me no trouble. I love how it drives and the sound system is awesome.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Good riding vehicle for the price
by Impressed consumer from Hamburg
January 8, 2019
Smooth riding comfortable vehicle capable of bad weather driving with very good gas mileage. It's stylish and yet functional for multiple needs.
I like that one can choose different transmission modes depending on the driving conditions.
Great friendly service and very cooperative staff, especially Howard Embden! I am very happy and glad that I came to this dealership. My experience has been nothing except receiving amazing service and would definitely recommend this dealership.
2018 Mitsubishi Outlander Sport: Best Value
by Brandon from Huntsville, Alabama
December 30, 2018
Bought the 2018 Mitsubishi Outlander Sport SE back in September and it was by far the best decision I could make. When it comes to what you get for what you pay for, it is hands down best in class. Great Ground Clearance, Great Pickup, Smooth Ride. Recommend to everyone in the market for a midsize crossover.
I have never felt more comfortable with a service department and dealer. At the beginning of November my 10 year old/200k mile Honda started have major issues. I was able to get the car in right away and get a rental so I was not stranded. The communication from Fitz to me was amazing. I felt extremely knowledgeable of what the problem was and what it was going to take to fix my Fit. After a couple of days myself and my husband decided we were just going to get him a new car. I had my eye on a used car however the dealer was able to do some digging and recommend a far better car within my budget. The buying process was so incredibly easy. We were in and out in an hour (which was good because I had my kid with me.) My husband and myself love our new car and could not be any more thankful for the technicians and dealer that worked with us.
good value for the money
by aurea from chicago, il
January 7, 2019
This car meets our need /purpose of our purchase. It is fuel efficient and easy to maneuver. Interir design is minimal but properly laid out for ease of use.
Repair work diesel emissions recall warranty works
by Moses from Upper Marlboro
November 7, 2018
Warranty recall they had me fill out unnecessary paperwork in order to get it done when I called VW emissions they said the dealership should know how to get it done Pohanka didn’t Fitzgerald did tremendous first impression Frank knows his stuff in and out in one day no hassles all my service work will be done there and my next VW purchase will be there
My kinda car at the right price.
by Twon from Madison, WI
January 3, 2019
I couldn't ask for anything better so much hearsay until I got behind the wheel. Now I own one. The outside design is awesome and the wheels, yep. The inside has what you beed and very comfortable, don't believe go for a test drive!
Ronnie has sold me two VWs in the past year, one used and one new. In both cases I felt like I got the best deal relative to other dealers in the US. In the age of the internet it pays to find the best deal no matter how far the dealer is from your home state. The buying process was easy, paperwork and any other info was next-day mailed, and the shipping of the cars was fast in both cases. Highly recommend Fitzgerald!
I would buy or lease this model again
by pvqLILQ from Parma OH,
December 26, 2018
This car meets my needs and is reliable. I had another model that held up well when someone rear ended me. I did not get hurt. I feel safe in it.
I worked closely with Jimmy Hill. He was great. I have only wonderful things to say about Jimmy and all those at this dealership.
Worst car I have ever owned.
by CatBat from Boston, MA
June 4, 2018
This car is without a doubt the worst car I have ever owned. It has a great exterior style, which is what drew me to it. However, within 4 years of owning the car (and having bought it brand new), everything was going on it. Things were falling off, parts were no longer working, cables were coming loose. Overall it was just not a reliable car, and a complete waste of money. Resale value was also horrible!
I had a wonderful experience at this dealership. I was purchasing my first car and have rough credit but Bazz really worked with me and worked for me to help get the car I wanted. He was very nice and polite and even went out of his way to find an iphone charger when my phone died. The finance Manager Mark looked out for me and genuinely cared about helping my credit to only go up from here. I will def be telling everyone I know about this dealership because they really helped me out in purchasing my 2016 VW Jetta!
Solid and Comfortable
by Aneal from Wilmington
December 20, 2018
I've looked at a handful of new small SUV hatchback type vehicles and I took a chance on this Outlander, straying from my typical Grand Cherokee style. I've had nothing but a great experience from this vehicle. Has get up and go. Sounds and feels solid. The MPG is exceptional for an SUV. Smooth lines and a classy look. I have the 2018 that I just purchased. One thing I would have liked in the basic model would be auto start or the very least a fob key and not the bulky metal fitted one. If this was standard I'd be 100% satisfied.
by Steven j Brown from 2927 Lake Forest dr Upper Marlboro MD 20774
September 29, 2018
I had nothing but excellent service in regards to Darcars of Fairfax facility. The experience from car buying “Eric” to management providing me with the certainty of any issues “IJ” to the service department showing pure professionalism. I really appreciate this experience.
Smoothest ride in some time
by Dtg123 from Brooklyn, NY
November 11, 2018
This car met my needs and expectations, very comfortable, perfectly sized inside with more than enough space. Visibly appealing and stylish overall. I would recommend this vehicle to anybody.
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
Reliable and great on gas
by Leena from Raleigh
August 3, 2018
We are very happy with our Mitsubishi Outlander sport, its great on gas, roomy and we love the new body style. Its a great buy & we will probably purchase another one soon so we will have 2 in the family.
We had a great experience with our salesperson, Marty Swank, at Carmax, White Marsh. He was very professional, knowledgeable and not high pressure. We went in for just an appraisal of our car. He ended up changing our mind from a new car to buying a car from Carmax. We bought a 2016 Subaru Forester. It had everything I wanted and more affordable. It also had very low mileage. We are very satisfied with our purchase.
Meets the need to seat 7 and good gas milage
by Scratch247 from Van Alstyne
December 13, 2018
Other than no cd player or navigation, 2018 Outlander SEL edition has many features of a higher end SUVs. Gas mpg is on par or better with good pickup for a 4 cylinder. Uncertain on reliability but appears Mitsubishi Motors have improved from their quality from the past few decades ago. Front seats are firm enough and wide. Good used choice if a mid-priced SUV like a Highlander or Pathfinder are a bit out of your price range.
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