As always, the employees are always friendly, helpful, and knowledgeable. No matter how much I spazzed out on Jamel Mitchum during the process, I still left with a smile. This is the second car that I have purchase at Gwinnett Place Nissan, and I will always purchase my cars from them. Alex Ruiz (the finance Manager) was also great to work with, and I would recommend him to anyone looking for a new vehicle
When you go to Gwinnett Place Nissan ask for Hai li Sales Consultant. I had a great experience with him finding the perfect car. He is professional, patient, and answered very question on very car I test drove. Hai you are the best. Thank you again for assisting me with finding the perfect car. JMORROW, Lawrenceville, Ga
Had to replace leaking transmission fluid line on 2017 Titan. Did not have part in stock so they gave me a loaner truck to drive until part came in. My truck was washed and clean when I picked it up. Good customer service.
U went to get a diagnostic done on my car to see why my blind spot sensors wasn???t working. They were able to get my car in with hardly any delay. After about 30min or so Jerry called me to let me know that the diagnostic was complete. In the meantime while my son and I waited, we helped ourselves to some chips and bottled water and watched some television. Jerry was very professional and prompt with his service, and told me exactly what was wrong with my car.
I had THE BEST Experience with Nesrin, Mike the GM, Arlene, and my financer Curt! They were all so helpful when it came to buy my car. Everyone was very knowledgeable and patient. They found the perfect car and deal for me. I was in and out all in a couple hours. I had an awesome experience and will recommend this Nissan location to everyone. Thanks!
I have taken my 9 year old Nissan vehicle to Sutherlin Nissan for the last 7 years for oil changes & any service issue. I would not consider taking my vehicle to any other service facility. I count always count on the service being performed correctly. There is a comfortable waiting area or there shuttle service will take you home, work or the mall. The service adviser team is friendly and knowledgeable. I value my relationship with Sherry Hosch. She is friendly, courteous & dependable. Sherry will go the "extra mile" to make sure you leave with a positive service experience and will call her when you vehicle is need for the next service.
Sherry was welcoming, efficient and got me in and out in record time. I had considered not returning to Sutherlin Nissan for my service needs due to an unfavorable previous service experience, but Sherry MAY have changed my perception. . Thank you Sherry for getting my Holiday Season off to a good start!
Improvements can always be changed. Overall good service. Good communication with sherry. Could be faster in and out, just needed oil change and battery checked. Left off a tire cap when got tire pressure a few weeks ago, thought that they may notice and replace, but they didnt. Just hope all piints were checked as they indicated on check list. I really have no way of knowing.
My service experience was excellent and Sherry is a excellent service adviser. All employees are very knowledgeable and helpful. The waiting area is very comfortable and they have free drinks and snacks.
When I first moved to Georgia I bought a car from Weis at a different location and now many years later I have bought two more at the Mall of Georgia location not knowing he switched over and its been a great experience working with patient individuals and seeing a familiar face
We were on a tight budget and had several cars and dealerships we were looking at. We went here first and we left with a far better car than we had hoped for. Bill was our salesman and Billy, the manager, was great! We are glad we got a car from a dealer that backs their products.. It's just as important what you buy as to where you buy.
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