Great experience at Sheehy Nissan. Friendly, efficient and very helpful. Looking forward to working with Joey again very soon. This is the place you want to go when looking for a great deal on a great car.
Of the over new 30 car purchases I've made, this was in the top 2 (6 with another Nissan dealer who could not even come close to the deal they put together - so much for the theory of loyalty). We were in the area and stopped to see their inventory, and talked to them for kicks and giggles.... They were awesome! They listened and were understanding of the deal we needed and they did everything possible to make that happen. Actually this Rogue was for my daughter, who made the deal, and I was totally impressed in the way they worked with her and the respect and understanding they exhibited.
My highest regards to Ehab and his sales team. I'm not even from the area, but I'll definitely come here for my future purchases - it was just that good!
I worked with your service manager, Steve, on a A/C issue with our Armada. He spoke to the regional manager and Nissan paid for this cost of this expensive repair - what great customer service! We have and will continue to have Brown service all of our Nissan's!
I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
As usual, great customer and professional service was what they provided to me. From the time I arrived, waited and the service was done, the service manager treated me well and informed me of the service status.
Buying my new Kicks at Passport Nissan way less stressful than any previous experiences buying new cars at other dealerships. Elizabeth was very knowledgeable about my new Kicks. She didn’t make me feel pressured. This was one of my best new car buying experiences.
I was assisted by Edwin Modesitt. He was very down to earth, easy going, and extremely helpfull. They offered me a great deal on a Titan, that I passed up on in the end, not any fault of theirs, the truck just wasn't exactly what I wanted but very close. I hope they come across the vehicle I want i would purchase it from them in a second. Great people, awsome staff.
The only problem I have with this dealership was the 995 processing fee. That added extra cost to the overall cost of the car. Was a good deal without that would have been a great deal. But it's the Washington D.c. area so what are you going to do.
I had a great time purchasing my 2018 Nissan Murano from Tee. From the moment I walked in til I walked out, he gave me the best customer service and make sure I got the right vehicle. I can recommend Tee to anyone that is interested in purchasing Nissan from this Dealership. Thanks Tee.
Really good experience all around, look forward to many more. Thank you Steve and Ryan. You guys really impressed me with how quickly you got me through the process.
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