Every times I am enjoying to visit Illini Nissan. Excellent service and extremely friendly environment. Last Saturday (10/06/18) we purchased a new Nissan Maxima 2018. Especially great thanks to Eric Graham. He provided very good service and some extra help which even did not expected.
I was in need of a car repair and when I was told the extent of the repair I decided to look into the purchase of a New Nissan Rouge from Illini Nissan. Lori worked with me and in just a few hours I was on the road in my New Nissan Rouge which drives like a dream. I would recommend Illini Nissan to everyone and be sure to ask for Lori a great sales person.
We drove 820 miles 9.5hrs to buy a car and the car had flaws to it like body repairs and bad shocks no key fob horn didn’t work rear heat didn’t work but the sales team moved on the price to make it work for me the price I was interested in paying with all the repairs I would have to do I got a great deal and drove it home with no problems staff was friendly I will look at purchasing another vehicle from here when I’m ready to make a purchase A+++++++ to the staff
I originally came in to ask about the new 2019 RAV4, for which little information had been disseminated to the dealers by that time. The only thing of which they were certain was the late December release date. Warren took the opportunity to tell me about the deals going on for the 2018 RAV4. I am no fan of the exterior styling of this generation, but Warren found me one that not only was colored to minimize the aspects of the body that bother me, but also include the things I was seeking in a new vehicle (AWD, better gas mileage, upgraded safety and technology features, etc.). He was able to answer my questions and had a much-appreciated sincerity. The last thing I wanted was to feel manipulated by a slick-talking salesman and Warren was the perfect salesman to deal with me. Overall, a pleasant buying experience and I am becoming happier with my purchase with each mile.
I recently purchased a 2017 Lincoln MKX from Jake Marshky at Rick Ridings and received superb service. The vehicle perfectly fit my family's needs and Jake was wonderful to work with. I would definitely recommend this dealership.
I bought a van from Rick Ridings and could not be more happy. Dan Dressen was the sales associate I bought the vehicle off of and he was great. Answered any questions I had and was down to earth which makes buying a car so much easier. If your ever up in the air about where to purchase your next vehicle from I would totally recommend Rick Ridings in Monticello and ask for Dan Dressen you will not be sorry. I will be a forever customer!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
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