This is an awesome dealership! Buying a car can be a grueling experience, but everyone at Baldwin was super professional and courteous and wonderful to negotiate a deal with. I will certainly buy from them again!
I’ve been shopping online for a convertible for a fee months. I found the one I thought I wanted at Bill Hood, but the fit wasn’t right. D.J. was very helpful in finding the right car for me. This is the second vehicle I have purchased from Bill Hood. Julian in their credit department was phenomenal! Thank you for a great car buying experience.
Viewed website Tuesday, very impressed with prices & available inventory. Walked in Wednesday around 4:00 pm, met salesman Donald Suir, walked around & compared SUV vehicles, met Donald again to test drive Santa Fe, & that was it. Only test drove one car- met Trey in accounting . In less that an hour it was a done deal.
Returned Thursday to drive car home after meeting Donald again. With Julie 's help we again went over all the bells & whistles.
Went in telling the salesman and manager I was looking to purchase 2 vehicles. Told them what I was looking for and what I wanted. They made sure they met all my needs. It was a hassle free experience. Would definitely recommend them to all my friends and family.
The dealership found the truck I was looking for which was in good shape, and commanded a premium price. ( more than some new cars). The salesman was persistent, and even brought the vehicle to my home. The vehicle wasn't clean when delivered, the subject repairs weren't made, (parts on order and came in wrong) Salesman wanted mail them and have me to install them. Ultimately I drove to the dealership, got the parts and installed them myself. A month has passed with no follow up or satisfaction survey. At this point I wouldn't want one.
Got a new car in 2013. Sentra- they take care of m
by Lfremin from Carriere, Ms
September 24, 2017
They wax my car for free every 6 months. I also get my oil change etc....(they send me coupons and reminders). Carwash--- well- honestly, not a really ideal situation, because plenty times they told me they didnt have time. I dont even ask anymore.
i wasn't able to buy yet need to save some money but they were very nice and respectable of my time and just bc i couldn't buy that day i was treated very well. when i can get my car it will b NISSAN OF PICAYNE!!
My Salesperson was the GREATEST & BEST person I have ever dealt with at a car dealership. If you would like a genuinely nice person with no nonsense,please take your changes with Austin R. He cares about customer service. I felt like a special customer Not a opportunity for a commission check.
Great folks, friendly and quick. First car I've purchased in 15+ years and they made everything go smoothly. Their internet team responded to my request within a few hours.
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