All the people I have selected on this review have gone above their job to help me. Legendary service and star qualities by all. Thank you to David for explaining what another repair shop had done damaging my car and being instrumental in helping me recup my loss from them. Greg has continued to help me with problems and get to the bottom line of issues. Jerry and Jimmy helped me realize I might want a different vehicle not just replace with the same one I have. Peter was great with getting the finance paperwork done and explaining the ???why??? it???s a good idea to buy the extended warranty and I did. Thank you to all who went above and beyond their job description. What a great team. After the sale it is so important that the service department is one you can trust and feel confident because over the years that???s where we spend our time . On a scale of 1 to 10 it would have to be a 10+
We bought our 2nd Rav4 from Principle Toyota (Cassidy Nealy) last week and couldn't be happier with the service we received. We walked in, told them what we wanted, and Cassi helped us in a very short time find exactly what we were looking for. The process with all departments was exceptional and we will be customers for life! (Oh, and we LOVE this car too!) The Crafts in Memphis, TN
What and absolute pleasure it was to work with Gianni and Kevin. They took the time to know who we are and exactly what we would need for our family. Our new Rouge SV is a treasure!! Such a smooth comfortable drive. Even the inconnvience of having to deal with a disability lift was no issue for them. They went out of their way to make this happen for us. We will be repeat customers and enjoy bragging to everyone about our experience. Many thanks to everyone at this location!!!!
Everything about my car buying experience was great!! I am telling all my friends! The sales manager, Tony was great to work with. And our salesman answered all of our questions. He went to the car with us and went over all the features with us. They all went above and beyond what I expected. I was blown away. And I love my new car!!
I really don't know where too begin with the young lady Omni on today...she was my friends saleswoman but I had purchased a car over the phone the information that she had given my friend I told her I had been explained any if that she began too be my saleswoman as well..I can really write a book on her today But, just know with a person like Omni you will have customers coming back...Very,Very Friendly ,Excellent customer service, Explained the buying process thorough!! I felt as if I had been knowing her forever!!!! Satisfied Customer I am!!!! Thanks Omni Binion!!!
I had a good experience recently working with Darnell Bowens; he was easy to work with. I would work with him again when looking to purchase a vehicle.
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