Great experience she helped me as soon as i walked in since it was my first time i was kinda lost , she helped me and explained everything that was happening .. good experience i know who i coming to next time i go again
Very helpful when it comes to making the customer happy . Adrian Luna made me feel like I was his #1 customer he was never distracted he made it his goal to make sure I was taken care of. Very knowledgeable ,and honest too if he was unsure of something he was straight forward about it and assured me that we would find out answer together I like that open communication because I felt like I could trust him with everything . I was right too he stayed focused and met all my needs as well it's people like him that makes you want to buy the car because of the quality of service that you received when you reached out for assistance.
This is my second car I bought from Puente Hills Nissan, I went to see Alex Lim and he was able to get me my Nissan Rogue at a great deal. No need to wait for black Friday he said, I got the best deal and the process was quick, thanks again Alex for the great service!
Extremely professional and knowledgeable staff. I received what was promised and very happy with this transaction . Salesperson (Joe) followed up on condition of the car and actually arranged a service with 3rd party which I took the car.
Sales and dealers are very welcoming. Their finance dept and Bankers used for your car are pushy.
Tried to sell me a car not even close to the car I wanted just so the bank can approve. Not listening to my requests. Be cautious to negotiation.
The Ross staff were very helpful. This is our second Nissan from Ross, and we are very satisfied. Salesperson Imber Rojas was particularly attentive and knowledgeable. For the second time, Imber explained the functions of the vehicle and accommodated all of our requests and answered all of our questions.
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