I travel in my Ram trucks all over the west coast for business. YOU WILL NOT FIND A BETTER SERVICE DEPT.
Always on time, courteous, and understanding of the fact that when my trucks are not working, Its a problem for me. You will not be sorry you chose this dealership for service.
I purchased a car today from justbettercars.com. Dave Stratton was the salesman I was working with. I walked in with a very bad credit score but a large down payment. I test drove a 2016 Nissan Rogue, they let me drive it all the way to foresthill and back to pick up my dad for moral support. After falling in love with it. Dave personally drove me to the bank to cash my $8,200 check for my down payment I got cold feet. My paperwork had already been written up and handshakes made but I was worried about having another large car payment. Dave then allowed me to look at other options, I test drove 2 other cars, a Mazda 3 and a Hyundai Elantra. After deciding on the Elantra and once again shaking hands on a a deal I got cold feet. I was ready to walk out but Dave convinced me to go talk to the finance manager. In the end the finance manager was able to take my interest down by 8% and my payment down by $50 per month. I’ve only owned the car for 4 hours but the patience Dave (although he got a bit testy in the end, but understandably so, he had spent the whole day with me) and the whole team had was great. I wasn’t shamed for my bad credit at all. I would highly recommend Dave and justbettercars.com
I had picked out a vehicle online at Hertz's website (2014 Kia Forte EX) and went in to look it over and potentially purchase it. We called ahead and talked to Joseph Cardella who welcomed us right away when we got onto the lot. It was clear that he was knowledgeable about this specific vehicle and went above and beyond to take care of us and the car we were going to purchase. He and his manager, Fernando Rodriguez, did a wonderful job accommodating our budget needs in a way that reflected the quality customer service I've known Hertz to have for years. I highly recommend considering purchasing your car from these gentlemen.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We came in not knowing what we wanted, Khan was very patient and took his time to help. It???s been 8 years the last time we bought a car and always hated the process. It???s been awhile since we bought a car, So we had so many question. Maria our finance manager explained everything line by line, and answer all our questions. Our Rogue had a Ribbon on it and we were met by warren the General manager who asked about our experience and thanked us for our business. They truely care, my wife could not stop smiling. What an experience!!
This was a easy process and Joe explained everything and had paperwork to back his information. I left feeling confident this was a well maintained vehicle and wont give me any problems in the future. I waiting a long time to make this purchase and the prices are unbeatable.
Joe was very professional. He paid a lot of attention to my wife and daughter. He answered all of their questions honestly and with respect. I came to Hertz many times Joe always treated me courteously. He never pressured me into buying. I am happy that I met him. The other salespeople that I met were not concerned about my family's needs. My daughter wants to return in 2-3 months and will buy from Joe.
I totally recommend buying from this dealership. There has been many bad experiences buying at the dealership for me, This was the most pleasant experience I have ever had. All the agents here are super friendly, not pushy, very relaxed atmosphere during the buying process. In particular, I was fortunate to have Valentin Abu help with the buying of my Mazda 5 Mini-van. I recommend you talk to Valentin and ask for him. He did an excellent job of answering all of my questions, explained everything thoroughly, sold me the car I actually wanted and was very helpful to make sure it was a very smooth process. And.. I was in and out of there at a very reasonable amount of time. Overall, this dealership was my favorite out of all the places I have purchased the many cars over the years. These guys get 5 stars for every category. Thanks Valentin!
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