Wasn't the easiest purchase
March 20, 2018
Great salesman Brandon helped me on purchasing my very first car!
let me test drive cars, answered all my questions. That same day I decided to put money down on the car to old till i was able to put a little more down on the car for less monthly payment. Two weeks went by and I was ready to purchase my first vehicle Nissan Rogue. Of course everything that could of went wrong, went wrong. This was the worst car buying experience I have ever heard of. I was told I was getting my car one day, trying to figure my ride situation to and from work the day prior, I end up not getting my car till 2 days later. The Finance guy ending up walking out on the same day I wanted to sign my papers for my new car. Since the finance guy had walked out and quit, there was no one to print my paperwork. There was no one else in the office to print out the papers for me since only the finance guy could print them out since they were on his computer. So due to not getting my paper work done that night, the salesman, Brandon, was able to run around the whole next day to get my papers printed out and drove out to me at my job to have me sign the papers as well as driving about 40 minutes for my mother to sign as the cosigner. Which i was really surprised by due to what has been happening to me. Sure enough I thought I was going to get my car that night when I got out of work. Of course with my luck, they didn't get the paperwork faxed in time for my insurance company to process it, so i had to wait a whole other day. Next day my insurance agent give me a call around Noon, wondering if they had sent over the fax in which they didn't. I had given her the number tot he dealership to remind them to fax over my paperwork. At the end of the day, I got my car after almost three weeks. I am loving my car and all its features, but my car buying experience was awful. Thankfully we were able to get a hold of Chandran the General Manager for this dealer and they really made up for the awful experience I had here by adding in some extra items I wouldn't have gotten before.