I am disappointed in the lack of storage space in the front seats. The paint scratches easily. Future designs should include a place to put a box of tissue and other necessities. The glove compartment is too small. The car is very comfortable and I really like it other than storage and paint.
Came for routine service like oil change and tire rotation along with the usual inspection. The wait wasn't too bad and was just as I had expected. But considering they were very busy, it was actually better than I anticipated.
I come here a lot to service my vehicle. I always come in with a coupon. I signed the invoice of the price. When I asked picked up my vehicle, the price was less than the receipt. I was amazed. I will definitely be back and I will tell everyone about that experience. Thank you TIm!! The gentleman that put the paper floormat and plastic on my seat was very nice too. During my wait, I came across Darious and Kyle. Both very nice gentleman!! Keep up the good work guys
Satisfied with service performed. Recommend to either move managers office directly beside customer waiting area or address loud conversations within that office. Thought a dissatisfied customer was voicing their anger but ended up being 4 Nissan assocites in the office making fun of an apparent situation that occurred. Customers in the waiting area overheard all content in disbelief.
My newly purchased vehicle had heavy white smoke coming from the exhaust pipe on a cold morning day. I took it to the shop where not only they performed a multi point inspection but they also reassured me that the problem was condensation build-up due to the extreme cold that day. Knowing that quality professionals were working on my vehicle made me less apprehensive. They did an awesome job.
I had the ABSOLUTE BEST customer service that I have encountered in a long time with any car dealership. The staff was friendly, I did not have to wait a very long and they knew exactly what they were doing. I will definitely be a long time customer with this dealership.
Looking for a very particular truck. Bob Benson was the only dealer of 6 I talked to willing to go get it at the price we agreed to. Picking up my new F250 Friday. Awesome job - Thank You Bob and staff!!
We???ve used Athens Nissan several times in the past and to be honest never had great service. This time I will have to say was entirely different. We took our car in on Monday morning for diagnostics. Tim was our service manager, he called me multiple times to keep me updated. On Tuesday they discovered we needed a new transmission. By Wednesday afternoon it was completed and ready for pick up. I was most impressed by the communication this time versus times prior. They kept us up to date and were very courteous.
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
Overall when i finalized my deal about my car, i was pleased with the dealership and can’t say anything bad about anybody. The salesman, Iman, was wonderful and worked hard and Chad and Louie were wonderful.
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