Just got a new 2018 Pearl White Crosstrek from CARR Subaru in Beaverton Oregon. Those guys were great to work with. Thank you Sam Fontanos for helping me pick out a great car. Thank you Fernando Del Campo for giving me very good advice and providing great financing. You can’t beat the excellent service at the Beaverton CARR SUBARU. You guys rock! I’m so happy with my new car.
My positive experience was due to working with Nigel Erickson, the salesman. I spent weeks deciding, and trying cars. I purchased a car and decided to upgrade and he took the time to find me the car I wanted buried behind others cars, in a storm, at night and at a different location. He was always positive, helpful and professional . I got to know him a bit over time and found he has big heart. The dealership is quite lucky to have him. He has worked in a caring profession in the past, taking care of others, but now he is a salesman. The skills carried over because his big heart is obvious. I felt appreciated as a customer and a person. I wasn't treated as less because I am a female purchasing a car. I felt valued and it made me want to continue working with CARR in the future. I really appreciate all of the hard work and dedication Nigel provided. I wont forget it. - Molly Triplett
I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
I bought my car as a result of an on-line ad from Tonkin Nissan. Casey
Lucas, Sales Manager at Tonkin handled the sale, and then drove
nearly 200 miles to deliver the car to me, as I do not live in Portland.
Casey was very professional and I will always look to him when I buy a
car in the future!
I am here to leave a remarkable review. Stand out people who really care. I got turned down everywhere I go and they worked hard to find a bank that would give me a loan. Thanks again Mike and John.
Travis at Seaport was great to work with! I came in, told him my situation and what we were wanting in a vehicle, and he was able to get me in a new vehicle for way less money than I had been planning! I will definitely be a returning customer.
Great customer service. Good quality & price. I got a good value on my trade in. Hassle free and not time consuming! Mathew & Debbie were great putting the deal together and got me in the car I wanted. 90 day warranty & Car Fox report as well with the car. Best car dealership exeperience I ever had. No games no hassles. Honest & hassle free!
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
CARMAX!!! What can I say, but a great place to buy
by lynn from Milwaukie or
March 2, 2017
I have never bought a car so easy as I did here. The process was quick and painless just the way I like it.
The finance part for the car took like a 10 minute process. The no haggle price is the price and there's no back office person dictating the sales rep to get more money more money on the sale. It's all done at the desk you sit at drone start to finish, just you and the sales rep.
I rolled out in my new car in a half hour total..
Loved it(and car is awesome too)
George mainly helped me with getting what I wanted. He was extremely helpful and friendly. He suggested different options to select the desired vehicle. He also reviewd with me different payment options, and eventually I had an acceptable offer. And the other team members very helpful and very pleasant.
I liked that they worked as a team to address my needs as a consumer, working together to offer me a vehicle I couldn???t refuse. I???m pleased with my purchase and feel respected as a buyer, which isn???t always the case in the world of automobile sales.
Vanessa Gomes went above and beyond what I thought a car dealership representative could do. We called gave her a description of what we were looking for and she did the rest. She found the car that would fit us she worked with banks and everything to get us financed. All we had to do was bring proof of income and sign the papers. I have never had an experience of buying a car like this before. I would do it all again if I could have the same experience. I absolutely love our new car it fits my family safely. And as a mom of 4 that is the most important thing for me.
Vanessa was great to work with. Helped me with buying a car and also helped my daughter buy her first car. The whole process was easy.
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