I purchased a Genesis 2011 from this dealer and I received an excellent service from the beginning to the end of the process. My credit was not that good at all and still they were able to get me the financing that I needed. Sophia was very friendly and helpful all the way out. She will give you the respect and courtesy that any customer deserved regardless of your situation. I will recommend this dealership 100% to anyone. Thank you Sophia for your excellent service. Charlie
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
They checked me in before I could get out of my truck with a I Pad and asked me to wait in the very nice waiting room. They sent me a text to ask if I would like anything. Within an hour the nice lady handed me my keys and asked me to see the cashier for my receipt and I was on my way.
Oscar was a friendly, knowledgeable salesman. I believe that any pressure sales techniques were directed from above his level. He did his best to do his job in the least offensive way possible. Oscar is a good reason to shop at Raceway.
Tonight my daughter and I went in to look at a jeep and Shannon helped us and closed the deal and gave us excellent service. She went way over and beyond to help my daughter get the best price. My daughter was so happy that she finally got her dream car' Shannon thank you for helping my daughter. You rock!!! I hope she is able to see this. Your a excellent sale person!! I would recommend More family to your dealership
Very happy with our car purchase for our daughter. we found the perfect civic for our daughter on cars.com. The whole process was easy . There was no haggling price at the dealer. We were in and out of office quickly. Thank u guys.
Went here in search of a truck. Was helped out by a wonderful young man who had the truck pulled up front for me when I got there. Took me on a short little test drive and was able to work with me on getting to the payment I was looking for. The paperwork took no time at all compared to some of the other dealerships I had been to. Overall had a great experience here at Fontana Motors and will definitely be back for my next car! Highly recommend this place to anyone that is in the search for nice luxury cars at highly affordable prices!
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