This is a fantastic dealership with fantastic people working there. Fear not about walking on to a car lot anymore, at least at this place! Our salesman was Earl Huang and he was not your “typical” car salesman. Earl was kind, considerate, patient, and more than fair in dealing with us.
Our experience with Earl started online where we asked about prices on a car that was on their lot. Earl was very honest about the price, if that number included tax, and if they were able to down from that number.
We drove from one side of town to the other to come to this dealership, but I am here to tell you that is was more than worth the drive! There were other lots that were closer and we had talked to some sales people at them, but we did not get the service nor the deal. It really was worth the drive!
Ask for Earl when you need to get your next car, he will absolutely treat you fairly!
The service advisor Andrew was amazing. He was very kind informative and attentive. I felt completely comfortable with the service process. I use to take my vehicle Findley Dodge but now I will be going to Autonation USA.
The service was excellent in every respect above and beyond.
by BOBBYALEXANDER52 from DealerRater.com
December 2, 2018
When I first visited Newport motors from start to finish my experience was excellent , The service department helped me arrange payments which allowed me to have my vehicle service, everything and everybody was excellent. Thank you very much
Best customer service and car buying experience so far!!! Marty is amazing. We bought a Mercedes Benz ML350 from him, he provided us with so much information and history about the car, including inspection reports, owner history, just anything that he knew about this car, which made us very comfortable in buying it. We strongly recommend Marty’s service and we will definitely be in touch when ready for new cars again. Thank you Marty for all your help and honesty, this is really hard to find in the car selling business nowadays!
Very good experience...Came in and was greeted by front desk, got me right in on to get the recall maintenance done...Beverages, donuts, and coffee/teas provided...Finsihed with 2 hours...Dealership provided me with a free car wash at the end
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