Curtis of Cottonwood Auto Sales has been great to work with in the purchase of a used SUV. Since it was handled over the Internet and phone, he drove it down to Sun City for my inspection and trial ride. We made our agreement and the purchase was accomplished. I would recommend Cottonwood Auto Sales to be on your vehicle search..... and ask for Curtis.
Friendly service providers were ready for my vehicle, started on it right away and kept me informed on their progress. They even found the air filter was very dirty and checked with me prior to replacing it.
I was searching for a vehicle online and came across Jones Ford Verse Valley. Everything from my initial contact to signing the final paperwork was easy and seamless. They truly do business with honesty and integrity.
This dealership it stop notch! I worked with Troy Thorkelson looking for a new truck. I went to the dealership, test drove what I wanted, then went home to think about it for a week. No pressure from them. Just the way I like it so when I decided what I wanted and they didn’t have it in stock they found one for me. What a great experience!! Now I’ve been through service for the first oil change and they were just as professional, fast and courteous. Best car dealership I have had the experience to work with since my uncle quit selling cars 30 years ago. This is old fashioned service and integrity. Refreshing!
Always a pleasure to deal with Jones Ford Service Dept. Billie runs an outstanding Service Operation, service writers professional, knowledgeable, and friendly. They get it right the first time, I cannot speak highly enough of them! Such a breath of fresh air compared to other dealers.
The team of people we dealt with were personable, professional, and friendly. Bryant, the Internet Sales Manager, is Top Shelf, and is the main reason for the five star rating we gave this dealership! Bryant was great to work with throughout the process and always kept us updated on the progress. The sales team answered our questions, didn't pressure the sale and presented their best offer at the start, streamlining the process. I have been recommending Jones Ford of Verde Valley dealership to everyone I speak to!
Terrific and knowledgeable sales group. First time purchased a new truck. Super sales team and management. Trust them with their thoughts and experiences. Looked at Ford but do not like their history of poor mechanical performance. The tried and true 5.3 Ecotec3 is very quiet and strong. Drives like a luxury car but works like a truck.
Took my Cadillac in for service on a Wednesday. Was called and went to pick it up on Friday. When we got there they had lost the keys and we could not get the car. Since It is a 30 mile round trip we decided against going home at that time to get the other keys and come back. The next day we took the second set of keys back so they could make another key. However, a now fob had to be ordered. We didn't get the car back until the following Wednesday. More care should be taken with the keys. The service person told me that it happens all the time.....really???? I probably would not have shared that information with a customer!!
I recently purchased a 2014 Nissan Versa Note from a used car dealership in Phoenix and took it to Lamb Nissan to have it inspected. I have never owned a newer, fuel efficient vehicle so I was troubled by some of the noises it was making. Turns out there was nothing wrong at all and they never tried to sell me on anything I didn't need. The waiting room was very comfy and I was able to get some work done. They even have me a free car wash! Jim was excellent both on the phone and in person. I will definitely be back!
The experience was pleasant and not the typical "high pressure" atmosphere associated with purchasing a new vehicle.
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