Overall Experience - LEXUS of Quad Cities
by S Rob from Peoria, IL
November 5, 2018
I had an unsatisfied experience with a LEXUS, car dealer, representative, in Peoria, Illinois. As a result, I contacted a LEXUS Dealership, in Davenport, Iowa (known as the Quad Cities). I was connected with Julie Cavazos, Sales Consultant for LEXUS of Quad Cities. Julie worked with passion. She was energized with a motivated drive, from start to finish. Julie communicated with me willingly, promptly, and in a timely manner, while she was on vacation, in California. Beyond my wildest imagination, Julie drove the beautiful, stunning, eye catcher, attention getter, LEXUS that I was interested in, one-and half hour drive, to Peoria, Illinois, upon her arrival, from vacationing in California. This was done in, "Good Faith," unaware of my credit standing, my credit worthiness and not knowing, whether, I would seal the deal. A few days later, I came to the Lexus dealership in Davenport, Iowa. I met Julie, Dave Prohaska - New Car Sales Manager, and Steve Jennings - Finance Manager. They helped me customize the vehicle of my dreams and I completed all necessary paperwork to become an owner of a LEXUS. A week later, my vehicle arrived at the dealership. If you live in Peoria, Illinois, I highly recommend those seeking, to buy a LEXUS, to work with Julie Cavazos and the LEXUS team, in the Quad Cities. As a courtesy and option, LEXUS of Quad Cities offers valet service, meaning, they will pick your vehicle up to service it, even, if you live out of town, at no extra charge. Julie is extremely friendly, professional, and knowledgeable about the LEXUS brand. Thank you Julie, for offering nothing, short of genuine, customer service. My family and I are very pleased and appreciative. You got a 10 + 10 from me!! You got drive!!