Came in for warranty work on a vehicle purchased in Canada. Warranty honoured by Pedder Nissan. Very friendly service staff. Excellent shuttle service too. George C was outstanding in his guidance and good advice.
Jeremy is always great to work with. He answers my questions about car sounds and issues, telling me ways to save money. Saved me over $200 this time by recalibration my tpms sensor instead of having to replace it.
Wait was too long. My wife brought a 2013 Sentra, the problem here is that the tire check lite keeps coming on. I have taken it in, but they cannot find the problem. She refuses to drive the car in this condition. I have run out of options. Can you suggest something?
“Great Buying Experience”
My Husband and I decided it was time to buy a new car--about 1 year before we actually did! I kept putting it off because I HATE car shopping (don’t you), the pressure, the money, the whole miserable experience. We chose Gosch because of location and reputation. We decided to go and drive “something” just to see what might be out there. We were very interested in Hyundai for the great warranty. Made an online appointment and went in to meet MIke Stratton. We were quickly introduced to Justin Peterson (Mike w/ another customer). Justin was awesome. He let us do our own thing, made sure our questions were answered. We ended up purchasing an awesome Hyundai Tuscon. It’s been a couple of weeks and I’m just writing my review to say this was the “BEST” car buying experience ever, for my Husband and for me. No pressure, no price changes, no “car salesman” scenarios.
We have been contacted several times to just check in and make sure we don’t have any questions about our purchase. Amazing customer service and product. My husband and I both give Gosch Hyundai and the sales team 5 stars. Thank you for the great car buying experience.
Jeremy in Service and his team wouldn't rest until they solved my Bluetooth problem. People could hear me but I couldn't hear them! They took each part out, test it, called in Nissan, then called in the Bluetooth manufacturer, then tested each part in another Pathfinder. And, finally, they found a problem in the wiring under a cupholder!! Took almost a month but they put me in a loaner and they never gave up! All the while being so friendly and helpful! Also, they have the nicest waiting room with snacks and cold water waiting for their customers. Only downside was when I was sent a coupon for a free Turkey, went in the very next morning (my mail arrives late), took forever to get someone that could help, was told they were all out already but expecting more and so and so would call. No call. Left a message for General Manager about it and he never responded. So, maybe Sales needs to step up their game? But Service has it all beat!
I have had my vehicle serviced by these folks since I purchased it 2 years ago. the staff has always been great and everything they have stated from the time it will take to the pricing has been spot on. This was the first time I dealt with Gabriel and like Kristina, I couldn't be happier. Thanks folks for all your service and professionalism.
Buying a new car is always so stressful. I walked in to DCH Kia and was greeted by Cameron Root and Shawn Smiley. Yall I'm telling you they were amazing. I never felt pressured. I actually felt like they cared about keeping me in my price range and getting me into a safe car for me and my son, which was extremely important to me. I test drove my new 2017 Kia sportage and fell in. The service we got was absolutely amazing. I recommend them to everyone. Thank you Shawn and Cameron for all your hard work.
The people and the vehicles simply ROCK! The car was beyond what I expected. Seth explained everything about the new technology the car has and he even hooked me up to the Apple Play. I???m very happy with Palm Springs Nissan. 🤗
Taylor and Fernando were very helpful, they are very well experienced, made me feel comfortable in buying/leasing a brand new for the 3rd time. Answered any and every questions we had. I would highly recommend these 2 guys and Palm Springs Nissan to any of my family and friends for purchasing or leasing a brand new car, I look forward to doing business with either of these 2 in the near future. Sincerely, Dolores Lucero
Wonderful, she was very informative and knew everything about the cars. Great Employee.
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