Its pretty chill at NorthBay Nissan they really know how to make you feel welcome thanks to Guy at North Bay Nissan for taking the time to go through and test the vehicle that i had been searching for. thanks..
Shopped the 3 Nissan Dealerships, and North Bay Nissan provided the best customer service, and offered the best deal. From start to finish is was a great experience. Go see Josh Switzer--he was great to work with!
The process of buying from this dealership is fantastic. Everyone was extremely nice. We actually had fun buying our car. Joshua Switzer and team is funny and professional at the same time. Perfect experience.
I came into North Bay Nissan today for a quick check up on my car. My person wasn't here today so another gentleman named Josh assisted me instead. Josh was amazing! He helped answer all my questions. Even returned my car nice and clean! Thank you Josh. I'll make sure to look for you next time I come in.
I was just coming in to look!, till I saw a RAV4 that I fell in love with, Cris was very nice and helpful, he explained a lot of features and made the transition from looking to buying very smooth, I was able to get a good deal and a great financing. Thanks for the great team work Northbay Nissan team.
I went in to look at a specific car to see if I would like it in person. Turns out I do! Alex greeted us right away and made the process very easy for me to come to my decision. My payments and total price were made achievable to me plus I received way more for my trade in than I thought I would get. He even answered questions I faced on the upgraded technology via text a couple days later.
John Chan was patient, listened and took care of us. He wasn't pushy, didn't try to sell us things we didn't want or need, and allowed us to change our minds midway through. We felt listened too and helped throughout the process - and we love the car. All the financial details, the contact with our bank, insurance and DMV was handled really well. We felt very informed about our purchase. Colt Davis deftly walked us through all the final pieces of the process and was great too. The only thing that could be improved was the detailing before we drove away with the car. The focus was on cleaning the exterior. There was still some dirt, caked on things in a cup holder, etc. on the interior.
Great buying experience and excellent customer sev
by Phil M from Indiana
September 17, 2018
Worked with Ed and purchased an expensive car sports car. I was unable to come out to Vallejo to view it, but had faith and trust in Ed. He arranged a video and photos, and again, placed my faith in Ed.
Deal turned out great for me, car was delivered and all worked out to my satisfaction. I would not hesitate to work with Ed or AutoLinx -Vallejo again to but another classic car
This is a review for Avery Green Honda in Vallejo.
I just bought a certified pre owned 2017 Honda Pilot. I worked with Dave Collello who provided me really great customer service from when I first spoke with home on the phone to when he stayed late, passed closing hours, and made the deal.
I am a small business owner in the in home serivce industry and I know good customer service when i see it.
Dave was extremely knowledgeable about the vehicle and the buying process. He made my wife, my teenage son and myself feel very comfortable the whole time and made the process fun.
Best of all he worked a good deal with some add on options I requested.
If you're looking at a Honda I recommend asking for Dave Collello to help you.
Excellent Service and pricing Completely Satisfied
by s4sandeep from DealerRater.com
October 7, 2018
I was almost done with purchase with other dealer but at last stage was approched by Ashley, she offered a deal without negotiatation that was unbeatable, every step in the purchase process was easy and hassle free. Love to do business with Ashley.
I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.
extremely nice people. However, their fault or Ford Motors fault - one of the photos had an ill fitting trunk lid. Advertised as an American [U.S.] built automobile. Same old, same old, UAW shoddy workmanship. No full size Ford for me.
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