Used Cars for Sale in Williamsburg, MA

I found Ken Cernak very easy to speak with and ask questions about the various modles of not only Enclaves but also other new Buicks on the lot and showroom. We visited the showroom acouple of times and then took a test drive and made our decision. His daughter was extremely knowledgeable when we picked up our new vehicle she went through all of the features with us. The buidling was clean and well kept. Everyone wes very helpful. No one came on with any high pressured sales pitches. I would highly recommend Cernak Buick to anyone looking to but a new vehicle.

The staff were great in the whole process of buying a used car, they walked us through everything and making sure that if we had any questions that they were answered so we could get the best possible deal

Jennifer assisted me in getting familiar with my new car. She was very professional and patient with me. She took me step by step and understood my concerns.

This is a GREAT dealership to work with. My sales guy, Dillon, was terrific on the communication. I live 1200 miles away, and have bought many cars online... this was a Great Experience. The prices they offer on their inventory, during their special pricing sales are NOT beatable... and I searched the whole marketplace.

The staff are always friendly and helpful. The few repairs I have needed have always been fixed right the first time.

Always friendly and knowledgeable staff that is committed to customer satisfaction. The facilities are clean and the staff offered coffee and snacks during my wait.

This is my 5th Mercedes but first from this new dealership. I was very pleased with the entire experience and would definitely recommend them to anyone interested in a Mercedes.

Jim P was very helpful and professional. Service was excellent to resolve a warning light on the car, right away. Appreciated the delivery of car service. Good experience.

Go here - Headed back for more service....no matter what year your Mercedes they treat you like a VIP - they are always super helpful and extremely efficient ! Thank you!

The best car buying experience I've had so far. Did not feel like they were pushing me to buy a car. My sales rep Gary H was very serviceable, approachable and friendly. Gave me all the info I needed and gave me all my options. Was in and out of the dealer very quick upon making the decision to purchase the vehicle. And everyone was incredibly attentive and friendly! Definitely a great buying experience.

I stopped in to get acquainted and start to research purchasing a certified pre-owed Mercedes, thinking I’d do/so in 4 or 5 months. My salesman, Riccardo Albano was outstanding - his product knowledge was superior! Long story short, he found me exactly the car I wanted at the price I wanted on my first visit. My follow up experience picking up my car was also a breeze - thank you Mike and Paul. I would recommend Riccardo and this dealership without hesitation!

Ashley is the greatest: extremely helpful, sweet and full of energy. The whole dealership experience has been wonderful. No pressure sales is important to me.

Had an outstanding experience purchasing a used vehicle form this dealership. Laura and Jim were friendly and knowledgeable, didn’t try to push me to a specific vehicle, just showed me the cars I was interested in. As soon as I chose a vehicle, every detail was taken care of. I didn’t have to lift a finger. They had no problem financing through my bank, worked around my schedule, just a painless buying experience.

Saleswoman, Laura Chapdelaine, is incredible. It was a pleasure to work with her. She is knowledgeable about every automotive and financing detail; upbeat, patient and respectful. I was nervous about shopping for a car, but Laura made me comfortable and answered all my questions.

Needed to get my car checked as engine light was on. Snowy morning arrived early and service team was there with smiles and good morning greetings. Explained situation, checked Warranty, processed paperwork in limited time. Car pulled right in to get serviced. Service agent was Scott S., was very informative and explained what the process is with car and showed me around the facility and showed where the waiting area was. I must say the coffee was awesome...need to find out what kind of coffee it was. Every person who walked by area greeted me and asked if I am ok. Was very nice! I met so many wonderful people sorry to forget all your names. After time I was told what needs to be done and the time it will take. They responded with a loan car so I can get something to eat and take care of some personal business. They communicate via text or email which I thought was great. Also creates a customer relationship with Service agent! Thanks Scott! Great job all around. Clean facility! Professional Feeling Brand Focused and Served. This is why they are Mercedes Benz. Very hospitable! Great communication. Provided options! As far as questions regarding car...If they don’t know they will find someone who does know. This is a huge key to success in any business, as not only are you getting the customer the answer but the employee that didn’t know...does now. ¿ Smiles really help set the comfort zone being in a good place. Car details were explained. Provided contact info! Got myself a cool hat and was on my way! Said see you soon...but not too soon...I hope they understood...lol ¿ Thank you! Danke schön! Rolf J Weithofer PS let me know if you will be showing German World Cup Games

Outstanding customer service, beautiful new facility equit with a great staff. The entire expierence from working with sales personnel to getting maintenance scheduled was fantastic. I highly recommend Springfield Mercedes for any future maintenance or purchases.

I think they were great, and I can win $100!!! I honestly think they try hard, maybe too hard for cars that look great but work like crap. But other than that they're great!

Our sales person Zach was helpful and never pushy and as always the owner Jim was friendly and helped made our transition to a new vehicle painless. This is the 4th vehicle I have bought through this dealership and I would not go anywhere else.

They were great here. Not pushy like other car dealerships. Extremely helpful and fast. They took care of everything and went out of their way to expedite delivery of my vehicle the same day!

Buying a car can be a real hassle with long negotiating sessions and complicated pricing. Not at Berkshire Mazda, Zack, the salesperson was straightforward and easy to deal with. We felt that we were given their best price right away and a fair deal on our trade-in also. I would recommend BErkshire Mazda to anyone.