Used cars for sale near Pasadena, TX

Friendly service, good deals on used cars. Great customer service and good cars. The only dealership I've been too where I felt like the dealership wasn't running a scam on me.

I leased this 2017 Encore in 2017 after the lease was up I bought it. Now in 2024 I am just putting tires on it. I put a new battery in last year. That's it! I change the oil. I have read the bad reviews and am surprised. To be fair I drive in town and 6000 to 7000 miles a year.

Ozzie was great to work with and made my car buying experience pleasant and easy. He's very professional, knowledgeable and helpful. I will definitely do business with him and EchoPark in the future.

I have never owned a Jeep before and barely even considered an SUV. I've always been a luxury sedan guy, but this Jeep Grand Cherokee L Overland 4x4 has completely changed my mind. The exterior and interior designs are on par with most SUVs and remind me of the luxury sedans I have previously driven. Tech options are better than I've ever had in any other car. The ride and comfort are better than anything I've ever experienced before. Very dependable so far but I'm still under 1000 miles. I'm very pleased with my purchase decision.

The environment is good, the service is good, too. The service staff introduce the car in detail patiently and warm-heartedly. I am very happy with his service.

I bought this used with 26,000 miles in the spring of 2024. I love the styling, interior, and value. My only complaint is that the angle of the infotainment display can make it difficult to see due to reflections, especially in bright sunlight. I love the AWD option, it adds to stability - even in dry conditions. The remote start is handy in cold weather since I now live in an apartment and no longer have a garage. Performance with the optional engine is more than adequate.

Laurence was very professional and he got me in the car of my choice in less time. he addressed my concerns. Even though they were undergoing construction. All the sales men/women were smiling as they said hi to me.

I have not had any problems with my Encore. I drove it to Nevada, California, Arizona, New Mexico, Texas, Kentucky and Arkansas and have not had any problems with it at all. I have had the standard maintenance on it, Radiator Flush, Oil changes and put a new battery on it in 2022. The battery it came with lasted 6 years, can't complain about that. And I just put a set of tires on it too. I am very happy with this model and would recomend it anyone looking for a GREAT SUV.

I?m not one to leave reviews online when I have bad experiences , non the less when I have a good one BUT I really feel my experience at Cook Ford and giving appreciation to Eric Osorio(sell?s guy) and Tania Brown(finance manager) is well worth what little time I have to get on here and leave them a review. I bought my 2022 F150 on Nov 22nd just before Thanksgiving. I?m a man of little free time when I?m off work and was in somewhat desperate need of a truck. With thanksgiving being only 2 days away I was stressed enough not knowing if I?d be home for the holiday or stuck on a train at work so I had that to add on to my stress. Just as I pulled into the parking lot rain started to pour down. I took that as a bad luck sign. I felt as if I was going to walk into the dealer and be rushed,forced and pressured into buying something I didn?t really want at a price I felt was over priced. Eric Osorio made me feel the complete opposite of that. I didn?t go in with a certain truck in mind,I just knew I needed one. Rain was still pouring and he did not hesitate one bit to go outside in the pouring rain and walk the whole lot with me till I found the truck I wanted. Never complained about the rain nor made any bothered faces about me taking my time to look at their inventory. So we walk back in and start discussing numbers as well as a vehicle trade in as I was going to trade in a Ford Explorer I had. Was nervous because I never traded a vehicle in. He made the whole process seem like a walk in the park and was able to work with the Cook Ford manager on giving me a better offer for my Explorer than I had in mind. Everything just seemed like it was going too good based on my passed experience at a previous Ford dealer back in 2019. Across the hall from Eric was the Finance Manager (Tania Brown). She was previously helping out another client as Eric was wrapping up all the paperwork I needed to sign. As Eric was finishing I could see a young lady in her early 20?s with her mom walking out Tania?s office with a big smile. That gave me somewhat of a stress reliever. Just as Eric introduces me to Tania and it?s my turn to walk in and go through the final finance process with Tania her lunch was getting delivered via grubhub. Being that I spend a lot of time away from home and don?t really get to sit down with my family at the dinner table every day/night Breakfast,Lunch and Dinner time is sacred to me when I am home with my wife and son of 2yrs old. So I told Tania that I didn?t mind waiting outside while she ate her hot meal that had just been delivered. She told me it was fine and that she could wait till she got done with me. This made me feel like now she was going to rush me out of there and not give me the same impeccable service I received from Eric Osorio so I told her once more that I didn?t mind waiting but she insisted in helping me still. To my surprise miss Tania Brown made me feel just as comfortable as when I was dealing with Eric. She didn?t try to force me into getting anything I wasn?t really looking for in a warranty package. To be honest the price of the truck and monthly payment I was going to have was a bit more than I wanted but they were both able to give me a good deal on my trade in,new truck price and final financing. So much so that I was able to walk out with just the monthly payment and overall final financing price I was hoping for. Tania Brown really helped ALOT with getting me the perfect balance of warranty protection for my new truck. She was such a kind hearted person that I even shaved personally family business with her(in a good way,no negative stuff)and that?s something I don?t do even with my close friends. She even shared information about programs and events that will be fun and helpful to my wife,son and I. I drove in on a rainy day and gut feeling of bad luck and drove out feeling as if I just left Sunday service. I can?t help but say that Eric and Tania?s teamwork was top tier and 2nd to none! TY!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

All Seems Well I Like Drive Time I Will Tell My Friends Bout It Guys My Daughter Needs a Good School Car This Might Be Da Place To Go...!

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

I cannot recommend this location enough after the excellent service and very good experience I had with my first time financing a vehicle. Cesar Rodriguez and Raul Silva both worked with me to find a vehicle that suited my needs within my price range. These gentleman were extremely patient and professional when handling the sale. I would also like to thank Mark and Brandon in financial services. They both persisted through technical difficulties in order to deliver excellent customer service all the way to the end. I would absolutely recommend this location if you’re in the market for a used vehicle and I will be returning in the future!

Paint on hood looks like it is separating from clearcoat. Takes a very long time to get hot air from heater. Had to replace steering gear.

I walked in and Daniel helped me look and find a vehicle I liked. He let me know when the one I wanted to test drive was ready. Went back and drove it. Paperwork was as usual lots to sign, they made it seamless. I brought my Traverse home. Haven't used their service yet. Will definitely come back!

i recently had a 2023 for explorer it was a good truck never a problem but not a comfortable as the jeep grand Cherokee l front seating is amazing no issues at all i did my research and made sure i bought one with the German transmission its a good idea to check that only thing i can say on the down side seam to be a little under powered but i can live with it decent milage 20 around town.

Awesome car buying experience with no run around ! Very straight forward easy experience. They do not pressure you or give you the run around at all. The customer service is beyond FANTASTIC! My salesman Mike was truly helpful & prompt on the the whole deal. Will definitely be referring family and friends & continue buying from CarMax (especially this particular location) !

Car is safety oriented. Has a VERY Steep learning curve, but once figured out very nice too drive, Manuals are lacking an interactive pdf, just a plain pdf. There are 4 manuals a lot to read. Car is long and wide so keep that in mind when taking turns. Most features can be customized under systems. I recommend sitting in car with manuals, and try out the features.

As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.

I have owned or leased about 12 new Hyundais and about 40 new cars in my lifetime. As I am getting on in years and don’t drive that much I think this will be the last car I will own. That said, I am more satisfied with this car than I have ever owned. The only thing that I am not happy with is the push button transmission. I much prefer the conventional shift lever. If something should happen to this car, I would replace it with another exactly like this one. A niggling point is the placement of the charging pad. It is easy to lose something down there but can be retrieved with a shop vac. No big deal.

Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle

This vehicle is so beautiful, the space is perfect. The modifications in the car are amazing. The vehicle drives very smoothly, perfect to take on a road trip.

We purchased a brand new 2025 Kia Sportage Prestige. Jacob was an amazing sales representative and got us to the exact price we were able to pay. He was super nice & we didn’t feel any pressure working with him. I walked away feeling like I got a great deal for my trade in and a perfect purchase price for our new car

Excellent SUV for a mid-size used vehicle the comfort and the way it drives are great very roomy on the inside two thumbs 👍🏾👍🏾 okay KIA

Great people, specially Ricardo in service, very helpful with people like him, great job in his ability to communicate with people and very helpful when dealing with people! I had no idea what I needed and he helped understand what I needed. You should have more people like him, very nice 👍 and helpful! Knows what needs to fix any problem!

Car delivers more than I expected. Two must have options are Technology Package and Driver Assistance Plus - that combination is hard to find. Sport seats are very comfortable. Lack of knobs and buttons is an issue - miss them. There is a huge learning curve transitioning to a touch screen. You must absolutely make use of the BMW "Genius" service. Highway MPG exceeds advertised value.

Thaddeus in the service area was very kind and helpful. I had issues the last time we came with getting an oil change done and our warranty which made me feel uneasy about coming back. However, Thaddeus didn’t even question it and when I mentioned our warranty he called them and checked on things for me. I am very happy and satisfied once again with Ford.

I have the 430i G22 (coupe), sports package,shadowline trim,. It is my daily driver, looks amazing and handles phenomenal. I get comments everyday by random people saying the car looks amazing. I have the Brooklyn Gray with the red interior which I believe is the best color combo.

This was actually my second purchase from this location! Originally it was Russell and Smith and I had an awesome experience. Upon going back it had changed to Doggett and I wasn’t sure what to expect. But I’m here to tell you my salesman Jose gave me the absolute best car buying experience I’ve ever had and I would recommend Doggett and Jose to anyone!!

I love the huge interior of this! I have enough room with the seats down for all 3 Great Danes! The mileage is great and driving is very comfy. I had a rav 4, and it was ok, but it was a bit bulky, this is smaller And easier to drive around!

We purchased a fleet vehicle that had some ac issues and transmission problems. Carmax jumped right into correcting the issues and provided a rental car each time. I will definitely purchase from here again.

As described and amazing car. Would be nice that it would have a small spare tire of sort but still an amazing vehicle and safety as 1st priority.

I had a 20/20 Equinox that I was traveling from Illinois to Florida. As I was getting back on 75 South I got rear-ended and throw a hundred feet. The car took the brunt of the hit my cat that was in the cage in the back never got hurt my dog that was tethered in the front seat never got hurt I got a small concussion with a bump on my head but overall I absolutely love the car. When I got reimbursed for my 20/20 I went out and bought another one I was so impressed with the impact it took for that crash.

I had an awesome experience at this dealership thanks to Angi! She was friendly, patient, and really made the whole process easy and comfortable. She genuinely cared about helping me find what I needed and went above and beyond. Highly recommend this dealership and definitely ask for Angi!

This car looks great and is a pleasure to drive. Mileage is good and the car handles very well. One flaw, though, is that there’s no button from inside to raise the hatchback or a button on the key fob to open it. It’s also a bit hard to reach up and close the hatchback. If these things were included, the car would be flawless.

The absolute best experience buying a new vehicle. Jose was by far the best salesman I have ever dealt with. Being 4 hours away he was able to get me into the vehicle I wanted in practically no time. From the time I got to the dealership and left with my new vehicle the time spent was maybe 2 hours. I will definitely be a returning customer for my next purchase!!!!

Good price for a good car not great but good. As a fairly wide-bodied retiree front sear comfort is on par with airline seats. Too narrow and hard. SUV looks good and runs good but for long trips no way.

They were very nice and helpful. The only issue I have is that they said they would email my paperwork to me and I have not received the email yet. Other than that they were wonderful.

Perfect balance of comfort, performance, handling and cargo. Best car I've ever owned. Looks great. I get positive compliments on it's looks all the time.