Original owner and now have 134K miles on the car since 2011. Only problems have been a water pump that started leaking under warranty; vapor canister purge valve solenoid (easy fix); and a dead OnStar emergency battery pack. Otherwise the car has been bulletproof. I've replaced the battery and tires twice each. This is an extremely smooth riding and quiet car with a ton of features that were only available on much more expensive cars. I test drove the ES350, Maxima, and Infiniti G37 but kept coming back to the Lacrosse. What I got for the money was a tremendous value and I couldn't pass it up. The acceleration and handling with the V6 on the CXL are very good. I commute 104 miles a day round trip (mostly 75 mph highway) and average 22.3 mpg combined city/hwy. If you're looking for a reliable, very comfortable car that still looks good and your ego allows you to forego the cachet of the more expensive luxury brands, you won't be disappointed with a Lacrosse!
My 2013 trevorse is giving me some problems I purchased this vehicle from Mall Chevy in Cherry Hill Nj January 2017 and now my vehicle driver seat is broken & now I need thermostat & tempture sensors replaced what next to go on this vehicle
I think the engineer was paid to save money on the front seat. Very uncomfortable. My dealer is doing everything they can to make front seat comfortable not GM .
I knew what I wanted when I went in. Spoke to Garry and he assisted the process along. Very friendly people, no pressure and very helpful. Excellent customer service. Extremely satisfied!
2015 Chrysler 200 Limited Review
it's broken
by roseyneal from Marietta, Ga
May 16, 2019
5
car's broke and they can't seem to fix it, car had been in the shop for 3 WEEKS twice before that in March and April
Well satisfied with the service I received. They made sure it was covered by the warranty before the work was preformed or if not covered how much it we cost before the work was completed. A+ service.
2016 Jeep Patriot Latitude Review
Everything I wanted
by Aging boomer from Pittsburgh, PA
May 4, 2019
4
Always wanted a Jeep so entered the pool by buying a Patriot. Nothing fancy—I.e., basic radio controls—but my goals were utility, maneuverability, reliability and economy, and so far, after 3.5 years, all remains good. Biggest complaint? Interior is all black, which shows up all the dirt and dust a lazy person seems to attract.
The service was very professional and customer friendly. The best deal considering the coupons that I had was given to me. I am very pleased with the McGonigal personnel.
2012 Buick Regal Base Review
Affordable Luxary
by McKayB from Muskegon, MI
January 27, 2019
5
I love the heated leather seats and that it gets 30+ miles per gallon. The digital speedometer and alert system are awesome bonuses as well. But the amount of buttons on the dash is very confusing at first, it does take some time to figure out what does what.
Overall it was good experience. However, a few days after I had my '06 Trailblazer in for an oil change I had an issue with my low beam headlights. This issue had nothing at all to do with my service visit at the dealership. I found both low beam lamps to be bad and proceeded to change them myself. Upon changing the right low beam lamp I noticed that the air cleaner intake tube was not reinstalled properly after the service personnel had changed the air filter during my visit. I have never had any service issues with this dealer prior to this one. This was obviously not a major mistake but had it been a different procedure, one that was more critical, it could have been catastrophic. As a GM factory employee myself, I understand the importance of attention to detail and I sincerely hope the service technicians of this dealership do as well.
2016 Buick Encore Sport Touring Review
Love our new Encore
by Dennis & Annette from hickory nc
May 10, 2019
5
This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.
This is my second Buick LaCrosse, moved up from a 2012 to 2016 and a superior model. The previous owner had low mileage on the odometer and interior and exterior of the vehicle well maintained.
I had gone online to the Chevrolet website and built a truck. I then took my printout to Eriks Chevrolet and they just happened to have a near match on their lot. They gave me a great deal on my trade-in and made the purchase of a new truck a slam dunk. Eriks staff are all great people to deal with and make you feel like family .... someone you can feel at ease with and trust. They took the time and explained all the features of my new truck and helped me set up the MyLink that I wasn't familiar with. I couldn't be more pleased with my experience at Eriks Chevrolet and I'm very happy with my new truck. I would highly recommend Eriks for your next automobile purchase.
2018 Chevrolet Cruze LT Review
Just what I needed
by Clsiamese from West Seneca, NY
May 13, 2019
5
I became handicapped a few months ago & needed a nice looking sedan to make things easier for me.
I tested several & the Cruze was the best fit for me.
dealership was friendly and knowable with the work that was done and took care of all my needs. you can't ask for better service
2016 Chevrolet Cruze LT Automatic Review
Cheverolet is the BEST Vehicle to own
by GeriM from Falls Church, VA
March 20, 2019
5
My car is the very best. My husband has no issues traveling in it with me on long trips. The handling is excellent and the mileage is super efficient. I love the color and details of the exterior. The roomy trunk is another bonus and we have never had a problem with luggage and packages we needed to bring on our trips. I love the instrument panel indicator system and feel confident that it provides accurate information. The smooth handling of my car gives me carefree driving. I do regret hearing that this model is being discontinued as I would have liked to purchase another one in the next year or two.
When I found myself with 3 days to sell my old car (a functional but not-too-pretty '99 Altima) Tru Worth was a deus ex machina. Due to my time constraints, I had looked into scrapping her, which broke my heart because she was a great car and she still drove just fine. Zach from Tru Worth called just as I was about to accept my pitiful offer from the scrappers and offered me a much better option. He was extremely flexible with my crazy moving week schedule. Once I got to the dealership, Zach and Brandon asked some basic questions and did a quick inspection of the car while I guzzled the free coffee. The final offer was probably less than if I had sold to a private party, but more than twice as much as the scrappers had offered, so I was happy to take it. I brought the maintenance records and the title with me, and they took care of the rest. The whole thing took one meeting of maybe 30 or 40 minutes. Super fast and easy. I wish I had found Tru Worth earlier; it would have saved me a lot of time and headache!
2011 Buick Regal CXL Turbo Review
This would be the car for me if I just drove.
by Biff98 from Thunder Bay, ON
April 13, 2019
4
My father bought this car new and I inherited it. Had it for about 4 years. Ours was the base 2.4 L. I loved driving it once I was in it. If you are 6 ft or over you'll probably bonk your head a lot getting in. Even that was OK but if you want a roof rack or want to tow something forget it. This car is for getting from point A to point B and back. There are threaded holes intended for a GM roof rack but I learned that the plan for that rack was dropped. This car never let us down. Started every day in the winter and we never plugged in the block heater. Often -30 C. We put snows on it and maybe because of it's weight the Regal almost seemed happy going thru snowy conditions. Great handling car. Only selling it to a friend (which is meaningful) because we are getting an SUV. I know Buick will hate this, but if I were my father's age when he bought (82) it I buy another one in a minute.
I have been to many dealerships in my lifetime and have never received such great service!! I have bought 2 cars there and my parents have bought 5 now! My credit isn't great and they really bent over backwards to help me out. My car is only 2 yrs old with low mileage and the service light came on after a little over a month after I bought it. when I went to the dealership they got me right in and since it was still so early, they fixed my car and didn't charge me a thing! It was a very busy day when I purchased my vehicle, I was there for quite a while but they made it very pleasant! Even offered to buy my lunch! I was Anthony's very first sale and he was a nervous wreck (sry Anthony, lol) but I had a wonderful time harassing him! He really did make me comfortable and spent any extra time waiting, with me, just getting to know me! Thank you all! I will be back next time I need a vehical😃
2018 Chrysler Pacifica Limited Review
THE MOST CONFORTABLE MINIVAN FOR DRIVERS
by THE NEW PACIFICA, OFF THE CHAIN. from GEORGIA
May 8, 2019
5
PLENTY OF SPACE, GREAT FOR LONG DRIVING, RADIO SCREEN CONNECTS TO CELLPHONE ALLOWING TO LAUNCH YOUR OWN CELLPHONE APPS. THE BEST BLUETOOTH DEVICE ON A VEHICLE WITH VOICE RECOGNITION, PARKING IN REVERSER ASSISTANT TECHNOLOGY INCLUDED AND MUCH MORE FEATURES. THE ONLY REASON FOR SELLING IS THAT I NEED AN UPGRADE TO A 250 DIESEL PICK UP TRUCK FOR HEAVY LOAD.
Absolutely the most reliable car I've ever owned!!
by Shell_ Marie from Punxsutawney, Pa.
April 22, 2019
5
Excellent ride.. Very comfortable and safe car!! Extremly reliable.. Sleek and sexy but very very durable! I would buy this car over and over as I am loving It!!
I do not own a Buick or GMC, I own a Jeep. Whole down in Indiana from Michigan my Jeep's head gasket needed to be replaced. The jeep only has 73,000 miles on it so Mike in the service department called and was an advocate for me by calling the local Dodge / Jeep dealer to see if they would fix this problem. Jeep / Dodge would not help at all even though the car had under the 100,000 mile warranty (but was over by 3 months). Matthews GMC fixed my car and gave me a GREAT price. Even though I live out of state, they went the extra mile. They know that a are dealer just doesn't sell cars, but is a continuos relationship with the customer long after the car is delivered. If I lived in Indiana and was looking for a car - Matthews Buick GMC would be my first stop.
2017 GMC Terrain Denali Review
Love my car
by Nina from Pontiac
May 3, 2019
4
This car meets the needs of my family of four. Love the pace and the amenities. It has a clean look that makes me smile when I see it. My kids love this vehicle!
My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.
This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.
I gave our 2017 Pacifica Touring L plus all five stars except for reliability. We’ve only owned it a month and a half now and don’t know how reliable it will be for us. Other than that this vehicle is exactly what we wanted The price was high for the rest of it other brands we were looking at but for the features you get at that price you really do get what you pay for if you want a loaded full Van with all the features you want and some you don’t want but realize you need Our van is the one that filled all of our requirements and more.
Although the car has 3rd row seating and comes with some updates from the end of this current decade, the car itself seems like it will face many car servicing. From the Bluetooth not connecting properly, USB ports not charging, loud engine noise and car acceleration issues. Very disappointing.
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