I've bought cars from several brands and dealerships, and this was certainly the best all-around experience. James and the rest of the team members were kind, helpful, efficient, and not overly salesy, which I very much appreciated. They model excellent customer service and made the process a really pleasant one. I'd be happy to do a deal there again, and I'd gladly recommend them to anyone.
Scott made the car shopping experience seamless and stress-free. He was knowledgeable, had a disarming personality and was extremely helpful and thoughtful. I was happy with the lease arrangements, which were quick and easy to arrange. The service department is amazing, and the manager and staff were all friendly and excellent!
My husband and I are very happy to continue our relationship with Wilke Lexus . Blaine Foreman has always offered us the most personalized service . He has been extremely courteous and helpful in our selection of a new RX. We look forward to continuing this great relationship with Wilkie Lexud.
Our salesman Trung was terrific. He was both knowledgeable and helpful. He got us in the car we wanted and we drove it home that day. That was a pleasant surprise and a great experience for first time Lexus buyers.
We have been affiliated with Wilke Lexus since 2013. Our first experience consisted of an introduction to the Lexus brand by our salesman Trung Tran. He was the face of the dealership and an asset to the company by virtue of his knowledge, assistance, attention to detail and patience. When we made the decision to upgrade to our current 2018 RX350L, we were extremely happy to return to Wilkie and have the opportunity to deal with Trung Tran once again. We cannot say enough for the speed and professionalism that we experienced during this transaction. We look forward to enjoying our new Lexus and know, from personal experience, that Wilkie Service Departnent is second to none. Kudos to Wilkie and Trung Tran. Thank you for making our vehicle upgrade a complete and total pleasure.
First time purchasing with Wilkie. Excellent customer service. Very accommodating to my schedule. Quick settlement of sale. Love the car and all of the follow up the dealership has created. From the tech guys touching base to the service department scheduling maintenance ahead of time for me. Duy was a great sales associate
Thank you Trung Tran. He was the ideal salesperson. No matter what I asked, he patiently answered every question. He was always there when I needed him throughout the whole leasing process. Not only did he patiently explain the paperwork, he also demystified the driver???s manual (a book that sometimes seemed like an encyclopedia). He had full command of the vehicle, the contract, and all the technology. I recommend him to anyone looking for a Lexus.
We had a great experience and we love the car. The salesman and all of the sales staff who helped us out at the dealership were great and attentive to our needs.
We were looking to lease for the first time and it all worked out to our satisfaction.
comprehensive, efficient service supervised by a c
by Henry Bender from Moorestown
November 30, 2018
comprehensive, efficient service supervised by a conscientious service writer, Jean work was performed on time car was clean discussion was direct, professional and service was complete in very timely fashion
Experience was very pleasant from the time I first walked in to Stillman, to discussing choices with Dave, to placing an order for a 2019, to delivery a few months later. Dave is friendly, accommodating and knowledgeable. I highly recommend him.
We just purchased our 5th Volvo vehicle from the dealership with Dave Parry. We are loyal customers and truly value the service and professionalism provided by everyone that we interact with at the dealership. Our 2004 S40 and 2010 XC60 have been serviced by Stillman and are still being driven by our grown children. I just purchased a new 2018 XC60 from Dave and highly praise his thoroughness, responsiveness and patience through the purchasing process. As always, thank you for your focus on satisfying your customers - the buying process was extremely seamless.
I had a problem with my Toyota RAV 4 LE 2018 hybrid. Frustrated with the dealership, I called Lexus of Chester Springs and spoke with Michelle. I was online and, together we discussed the car I picked out. We made the down-payment via credit card that day and, working with Alvan and Michael, I was able to close on the car the next day. They took care of my problem Toyota and I drove off with a beautiful car and an extremely pleasant sales purchase experience. This was an extraordinary event for me but they made it seem as if it's what they do every day. Before the Toyota, we had Lexus from this dealership, so I knew I would be treated well. I never expected this over-the-top treatment and I will never again try another car or another dealership. Lexus of Chester Springs, thank you!
Echelon Ford is a great dealership to purchase a new Ford. My salesman Derek Zimmermann is very knowledgable and dedicated to insuring compete customer satisfaction. The entire sales team is awesome, thank you for the great experience!!! And the new Edge is awesome also!!!
James Houston is the best thank you for all you did for us he deserves a raise he is respectful and courteous and when we called he was right there to help us thank you James
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