Used 2024 Porsche Cayenne for sale near Altadena, CA

My electric Taycan was completely discharged as I got home at midnight and even the 12volt battery was dead because the car had no power i was partially on my driveway but my charging cable did not reach. Had ro leave it like that overnight. I contacted Santa Clarita service dept in the morning and told.them of my situation. The technician. I spoke with was completely helpful and rght away told me that the foreman could come out and assess the situation. Brian called me in 20 minutes that he was on his way. He jumped started the car so he could access the trunk and power the 12v battery and open the charge port. He ran a diagnosis and then pulled out an extension cable so I could charge. I am so gratefully and thankful for the excellent customer service skills of the service department. What a life saver.

Brought my preowned car for troubleshooting while it was under warranty. Overall very satisfied with the service and professionalism. Only complaint is it’s so busy here that sometimes difficult to reach a service advisor just to ask questions to see if you need servicing. You essentially have to make an appointment to get someone to call you back. But once you have a service advisor assigned it’s a much smoother process. Quick in and out for drop off and pick up very efficient. Carlos was great. Kept me in the loop with updates. Also nice that they’ll give you a loaner car when available.

My sales person Marylyn went beyond what s humanly possible. Perfect response time, always had “the customer” first attitude. The car a macan was for my son and she made his dream come true. My respect and thanks

It was great , the sales person was very focus on our inquiry . We were treated like a #1 customer!

To the most amazing lovely and charismatic brand ambassador Ms. Marilyn Baroud and also gorgeous inside out. I just got my New Panamera Platinum Copper Ruby metallic she had to dealer trade the car for me to get me the options and color of my choice. Today I picked up this beauty and I’m so happy with my purchase. I was always a customer for DT LA but I guess Marilyn stole me to Woodland Hills

Service, mechanic automotive repairs are outstanding which is everything that's expected (AIM high) for ones investment. Secondly, as a consumer looking for a great price and quality automotive repairs allow me to drive my vehicle as expected feeling safe. Thus, Jenny, Brice and management are awesome ambassadors of what Porsche represents...fast racing machine of excellence.

Tim is the best service manager at Lexus Santa Monica, he's funny, always happy and chipper, always eager to help in any and all ways. Tim hears me out, never disregards my comments and always makes sure my car is fixed smoothly and quickly.

The other dealership was treating us like WE should be honored that They were helping us, we went to Beverly Hills Audi. Wow! What a difference. Ryan Bradley was amazing, honest and fair. He made sure we received all the tax credits and came thru with everything promised. We found the right place.

After a terrible experience at Rusnak! I had the car there(Rusnak Service Dept." for 5 days with an appointment before they did a "Check Engine Light" Like.. come-on! Really!? I decided to take my Porsche out of there and called Porsche Downtown in L.A. and made an appointment for tomorrow morning with Andy Acevedo Service Advisor. Great guy! I dropped my car the next day and they gave me a beautiful loaner. Which Rusnak never offered me the last four times I had brought my 991. I received a call from Andy around 2 p.m. and told me they replaced a defective engine thermostat and the vehicle was ready for pickup! Like Wow! THANK ANDY AND L.A. PORSCHE FOR THE GREAT SERVICE!

In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV and sports-car models, to the calm negotiations – was the most professional in 31 years of car-purchases. Yet, my 2019 customer service and car repair EXCEEDED this positive sales experience. The one throughline in these experiences is DTLA GM Victor Ghassemi. In short, my tires were defective and there was a battery issue. After I talked with a closer dealer who tried to upsell me roughly $3000 in repairs, I reached back to Downtown L.A. Porsche. Within 48 hours, Victor’s professional driver picked-up (and later delivered) my Macan for free. Victor took care of every issue with astonishing generosity. DTLA Porsche service representative Irwin delivered Victor’s directives with organization and timeliness. The whole experience once again made other car brands and service pale in comparison. Thank you, Victor and DTLA Porsche. Like the car, you put the driver and customer first.

Making update to my review below. Porsche Downtown LA contacted me directly and agreed to pay for all repairs and make the situation right. They were very apologetic about the entire situation and are willing to go above and beyond to make things better than right. I appreciate their response.

Extremely repsonsive although I purchased from another dealership. If I were 2 buy again I’d definitely consider buying from them

Every visit to Mckenna has been beyond my (an OCD Porsche owner) expectations. I was in for a basic service this week and when an additional repair was needed I was immediately offered a loaner car. Wow, another fun Porsche to play with! Now I really have a (first world) problem, as Im tempted to buy a new car... Regarding the service, its simply the best choice to follow the factory recommendations AND have it done at a certified Porsche dealer. My experiences with Mel and his team (Bryce is my advisor), have always reinforced this choice. The prices are fair, and their knowledge of the product and advice are always offered with my best interest in mind. Thats important to me. Now, hopefully Ill be writing another review for the sales team soon!

Craig was very nice and professional in his work. We was very impress with the service Craig and his team provided.