Used 2019 RAM 1500 for Sale in Schenectady, NY

First I have to tell you that I this is the best dealership I have ever dealt with from service to buying a new vehicle. Travis Landry in sales worked with me for over a year to help me find the vehicle I wanted. He never gave up, but he never pressured me. He knew I was reluctant to part with my Element. He touched base whenever I came in to have my Element serviced and always let me know he would be there when I was ready. This past Saturday, I was finally ready. My husband and I went in and I drove 4 different vehicles. We needed one we were both comfortable in because I'm 4' 11" and my husband is 6'. I wanted the new safety features. I'm not one to replace my vehicle every couple of years, so I was very careful about making a decision. I kept my Element for 13 years and I still have it. Travis was very patient with me and got me into a new CRV and I love it. He even worked with the service department to get them to remove the console cover because it was uncomfortably in the way for both my husband and myself. Travis is the best! Junior Yogendra was very patient teaching me about all the new electronic and safety features and was never condescending. Dave Prehoda in finance took the time to help me get the financing I wanted and to explain all of the warranty information to me. Overall, it was a great experience. I chose this dealership to buy from because of Travis and because of their great service department. Brian Peters in service has helped me to keep my Element running but never tried to "fix" something that didn't need fixing. They let me know if there is something coming up that needs to be done in the future so I have time to plan for the repair. Melinda Grover has taken the time to talk to me every time I came in and again, she didn't push. (I don't like pushy people and generally will walk away if pushed.) I can't say enough about how much I love this dealership and it's employees. I drive 65 miles one way to go to this dealership over one that is much closer.

This car has everything that I and my family need. Comfort, security, a beautiful exterior, and interior design. That truck is a bull. My boys love it.

This was my first time purchasing a car from a dealership, so you better believe I did tons of research on exactly what I wanted. I???ve had my eyes set on a Honda CR-V for a few months now, and have been watching the prices and visited a couple dealerships. I must say, the prices at Mohawk Honda are the best out there. I bought a vehicle for $7k less than another Honda dealership had the same CR-V at just 30k miles less.... For real!! Let???s be honest-with Honda???s reliability, 30k miles isn???t that big of a difference. What sets this Honda dealership apart from others, was that I immediately was greeted with a tour of the place and offered cookies and coffee! Every employee I encountered seemed very happy to be there, and even one man was happily there on his birthday! Mohawk Honda is very accommodating! Great prices, great service-they gave me a rental in the meantime while I was waiting for everything to get lined up before I was able to pick up my car and finalize the sale. A 2018 Honda will be my next purchase, due to the rental they gave me! Great advertising, guys! I would definitely recommend this dealership to anyone. Congrats John Lucas on your first sale!

We love this truck overall, but the navigation system has some quirks. It drives better than anything we have ever owned (drove 3 hours in a blizzard on April 14) and is so comfortable.

Steve got me in and out quick for my NYS Inspection and 2 Service Recalls,thanks,well done.And no greasy fingerprints on my truck!! I'll be back!

This truck is the nicest vehicle I have ever driven. It’s beautiful to look at from the outside in. It’s extremely comfortable to drive, but also feels like a truck.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

The 2019 Ram 1500 crew cab Rebel with air suspension, 12" nav display, and the 5.7 Hemi is pretty nice. Pros: comfort, usb-c that quick charges front and back, easy to use nav system, comfortable ride (with caveats), nice convenience features like rain sensing wipers, etc. Awesome sunroof, great styling inside and out. Oh yeah, easy tailgate. Soft down and easy up. Electronic latch. I know that's low on the list but I sure is nice. Cons: ride is not good in aero suspension setting. Have to turn off that feature. Fuel economy is terrible. Typical 11-13 mpg. If someone says it is higher they are either not using it in traffic or they are lying. The back up emergency braking is jarring and over sensitive to the point of being terrible and unusable. I think the rebel is awesome, and the air suspension is a must. But get nerf bars because waiting for it to raise and lower every time you get out or in is not reasonable. It's not so much a con, but bears mentioning. Reliability is anyone's guess, obviously. It is a strong truck. Transmission shifts very smoothly. In the rebel you lose the 4-wheel auto setting, which is a really nice thing to have. My old ram had it and I got into the habit of using it in the rain when I wasn't hauling anything. I do not like the super luxury trucks typically, but the Rebel trim is a great compromise. You get the rubber floor mats standard, reasonable off road capability (face it that's needed even if you don't go mudding), and while it is indeed a"pretty" truck, it can get down to business without you worrying you are going to scratch your Sunday go to meetin' vehicle. I opted for a drop in bedliner which I personally feel does a better job of protecting against dents. In the end, you don't need my or anyone else's review to decide on a new ram. They are excellent vehicles. Far better fit and finish than any Ford, far better materials and comfort than any Chevy. Not that I'm a religious purist about it, but then again, I bought mine because my last truck was a ram. My next one might or might not be. For now, they are a clear winner.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

The all new 2019 Ram 1500 is beautifully designed and engineered as long as you are wanting to spend $58,000 on a piece of yard art. I hope that you enjoy spend a lot of time at your local dealership where you purchased it because it will either be sitting in your yard or at the dealership. I purchased mine on 1/18/19 which was the day the problems began. I noticed a damaged trim piece and I called it to the salespersons attention who in turn got the body shop manager involved. They said they would take care of the issue. When we went to sign the papers no we owe for the trim piece. Oh yeah, I forgot about that, after reminding them the paperwork was filled out. Well, it only took 3 times of ordering the part and trips to the dealer to get the proper piece put on. No big deal, its installed. The real problems started six days after I purchased the truck. Here comes the first recall in the mail. This one has to do with an intermittent steering failure due to a faulty ground connection. No parts in stock. Have to order it. Parts comes in, I have to take it back to have the work performed. Then almost 30 days later here comes the second recall notice in the mail. This one was for the brake pedal that could possibly fall off if you use the adjustable pedals. Again, no parts in stock. Have to order and be put on a waiting list. After several calls to FCA, and being hung up on one of those times, I was told that the repair parts were being issued to dealers in limited quantities. Can’t slow down production to take care of current customer issues, now can we? FCA advised me in the meantime, just don’t use the adjustable pedals. Of course, I already had, and the vehicle will be safe to drive. I don’t know about you but I’m not willing to risk driving a vehicle that the brake pedal could possibly fall off of because a customer service rep from FCA tells me it’s safe. I still haven’t been able to figure out how intermittent steering loss and the possibly of your brake pedal falling off is safe but I digress. FCA did give me four free oil changes for my trouble. SCORE!!! Then the front brakes would squeal terribly during stopping. Apparently, this is a known issue as there is a service bulletin on the condition. The solution, replace both front brake calipers and pads. That’s right, all new front brakes. Mind you there are only 2300 miles on the truck. Most of which was going to and from the dealer. The other issue is the speed adjustable volume can barely be heard at all. Why is the volume adjustment inadequate you ask? The reason the service advisor gave me was because the active noise control module is interfering with the speed adjustable volume. FCA has designed two systems that interfere with each other and installed them on a vehicle. The current solution to this? Use the steering wheel controls to adjust the volume. Service said they tested other 2019 Ram’s on the lot and they all display the same condition so it’s not really a problem. By that logic if every engine explodes at 5000 miles then it’s not really a problem because hey, they all do it. I spent an extra $4,595.00 for the level 2 equipment group and another $1,095.00 for the 12-inch display and this is the answer I get. Completely unacceptable. I have been buying Dodge Ram’s since 2001, which is still on the road, and this by far is the worst Ram I have ever purchased. Three months in with these many issues I don’t want to think of what is next. If you are in need of a new truck now, stay as far away from the Ram as possible. I should have gone with my gut feeling and spent the extra money and bought the Ford. Save yourself a lot of time and trouble and buy something else. Time to see if I can get FCA to hang up on me again.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Absolutely love my new truck. A head turner every time I drive it. It’s pure luxury and power with the amazing Hemi. Tap the gas and you’re gone!!

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Absolutely splendid truck. I love it. Ram really hit the mark with the 2019 rebel. My wife is actually wanting one now. Although in another color.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

I have owned Ram Trucks since 1997. The new 2019 is a huge advancement compared to the previous models. Has a quiet ride and all the power you ever need.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

This is the third ram I have owned. All have proved totally reliable with low maintenance very good vehicle for the money I would recommend this vehicle to any who are looking for a truck

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

This truck looks great and many functions. The AC is crap and there is this horrible whistling noise at highway speed. The resale value is extremely low do not purchase this truck.

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

I had a 2011 Ram 1500 and loved it. I just bought the 2019 Ram 1500 and I can’t believe it but I love it even more. All the things they got right with the prior models they built off of and made better. The things they added in styling, efficiency, cargo holding, storage, and styling push this truck over the top. It’s the best truck I’ve ever owned!

My 2013 Chrysler 200s convertible was having a top failure. I went in without an appointment and was greeted by Mr. John Elmendorf who took the vehicle and had it immediately looked at. The gentleman was informed that the rear deck had to be replaced since a stabling bar was off, and the secondary one was coming off. Lia ordered the part and eventually repaired it under warranty. A note to Lia : if you are giving a loaner car to use during a repair, NYS law does not require a customer to leave a credit card in case of damages. The law requires only a valid drivers license and a copy of valid insurance. This point was one I was not to happy about. Please have your loaner car policy updated to follow the law in NYS. Otherwise great service as always.

The new Hemi 5.7 L vat engine is a work of art. Power performance and oh so quiet. The air suspension gives it the smoothest of rides.

Lia RAM is always great when I go there. Jared Pott is the one who is always there to help me when I come in for service. He is very nice and attentive to your needs. I always seek him out when I come in for service. I knew I had one recall on the truck but Jared Pott told me I had 2 recalls on the truck and they could be fixed while I was there that day. I didnt even have a chance to ask about the recalls, thats how fast he offered to have them taken care of for me. Now that is excellent customer service if I do say so. Jared is always kind, courteous and willing to help. Everyone else I have interacted with at LIA RAM is also very kind and courteous. Great dealership for services.

Coming from a 2017 GMC Sierra this truck is hands down a better ride and more powerful. The crew cab is huge compared to others. It rides and performs better then my previous truck and rode better then other new ones I test drove.

This is my second Jeep from Zappone. This experience far surpassed my first, I believe, due to our outstanding salesman. Camron was extraordinarily helpful and informative. He was very knowledgable about buying versus leasing, important for us because we have never leased before. He provided frequent updates while searching for the exact vehicle I wanted. Upon delivery everything was in great order and it was an easy transaction. Overall, an excellent experience and I am extremely pleased with my new vehicle.

4WD Hemi 1500. Just returned from trip from north Ala to Lancaster, PA and back. Interstate, highway and local sightseeing. I average 22.4 miles per gallon. I routinely average between 20 and 21 mpg. Truck has a 3.23 rear axle. Performance/ nimbleness is outstanding. Love this truck. Bought last August.

My Jeep had to go in for a repair to the sunroof. The service team were extremely friendly and it was very easy to schedule an appointment that worked with my schedule. My Jeep fixed in under 2 hours. They have a nice waiting area where you can easily relax or get some work done away from the office as well as a play area for kids which can be helpful!

The Ram Bighorn is a very nice looking vehicle, with the performance require. The interior is comfortable and all euipment easy to use. Thr Ram has the ride of a Cadilac.

Outstanding service, always. Wonderful playroom for my toddler. I have an older Jeep and keep it well-serviced so we are at this dealership often. They do an outstanding job each and every time. We are very pleased with service and pricing.

I have been driving Ford F150 Pick ups for the past 12 years, and this 2019 Ram 1500 Laramie, blows them all away, when looking at new pick ups the Ford has not changed, except to get worse, the interior is now very plasticity and the truck seems old and antiquated. The Ram is all new, rides so much better, looks better, my V-8 has more power than my old Fords turbo V-6 and I am getting 22 mpg, the options are unbelievable with a reclining rear seat and a huge 12" touchscreen that operates everything. The Ram has the Ford beat on payment in a big way, I Saved $40 a month for all New compared to Old and outdated

Quick and efficient service department. Professional staff. Thanks.

This 2019 Ram Big Horn is an upgrade from my 2014 Ram that I was currently driving, while I loved the 14 the new 19 is superior in every aspect I couldn't want more.

My new 2017 Jeep Compass's Check Engine light went on as well as the "transmission" light. This happened when I was going to drive about 60 miles for my husband's funeral & stay overnight. I had to take another vehicle, but when I got back the following day I talked to Kyle in the Service Dept n the early afternoon and he told me to come right in. I did. I was on my way home in about an hour. It was explained quite thoroughly what was wrong and what they did...mostly a software issue and update. Everyone was so kind and the invoice was also extremely informative. I wish I could have driven it that day, but to come home and have it serviced by the late afternoon far exceeded my expectations. Thank you so much Kyle and the Service Dept.

Glad I got the V6. Not quite getting the specced mileage, and the dealer wasnt able to put a couple of things I ordered on the vehicle due to some FCA issue, but generally very happy so far, 95 out of 100. I use the truck for work, but note that isn't an option on this survey.

I went in with a plan in mind and met with Patrick Swan who gave me 5 star attention. We worked out a deal that I could easily live with and met my expectations. In addition, Matt Zappone came out and introduced himself and we low key. Didn't even ask about the sale at all, but more about me as a person and a customer. I had to order my 2017 Jeep Unlimited Sahara and it came in sooner than expected and I am happily driving it today. Thanks to everyone at Zappone..

This Truck was really more than I needed as far as options but for the price it was the absolute great value. I am very well pleased with the purchase.

They know me by name, give excellent service in a timely manner, keep me informed as to how things are going 😊 My husband and I have bought about 8 Jeeps from Armory, and had them serviced there, so I feel that speaks volumes, we???re very satisfied customers!!

I have owned 5 GMC Sierra Denali's and really loved those trucks but the 2019 Ram Limited is on a whole other level. The 5.7 is slightly slower than the 6.2 but in every other category the Ram is superior. I am very pleased with this truck.