I worked with Samantha at the Garfield Ave location and the service was excellent. The staff was super friendly and very informative on what I needed to know. I would highly suggest going to see them if you are purchasing a Used car any time soon!
Had to do a tire rotation, oil change, and had a rattling sound coming from the front of the engine bay. Ryan Jonas helped me out and got everything I needed done quickly. He was very polite, informative, and overall a pleasure to have helping me out. He put a good reputation for this dealerships service center and would highly recommend him for any service.
I highly recommend this dealership. We purchase all of our commercial vehicles from this dealership after dealing with many other dealerships and this dealership is by far the best. They have the best prices and above all, you are treated as a priority even after the purchase of your new vehicle has been made. I have been to other dealers that have treated you wonderfully in the beginning to get you to buy the car, and then once you have purchased it, they act like you are bothering them when the time comes to get the vehicle serviced and so forth. Then not only are you treated poorly but they then overcharge you for your service. The prices in the service department at this dealership are very fair and they do great work. Rt. 18 Dodge / Chrysler / Jeep treats you just as good when you come in for service as they do when you are making the purchase which is a wonderful feeling. I will not be using any other dealership other then Rt. 18 Dodge / Chrysler / Jeep because THE CUSTOMER IS THERE #1 PRIORITY HERE!
Service on 4 recalls on my vehicle i was out of there in 1 h
by Joe from DealerRater.com
November 15, 2018
Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both
Daylin Ojeda was extremely attentive, helpful and easy to work with! Daylin went over an above to help me find the right car! She didn???t a lot of time with me to find the right fit.
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