Used 2020 RAM 1500 trucks for sale near Plainview, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I've now had 3 2015 or newer Ram 1500's. I tend to out between 30k to 35k per year on my trucks, and I have had almost no issues with any of my Ram 1500 pickups. The first one and the one I am currently driving both had 5.7 liter Hemis, and the middle one had the 3liter turbo Eco Diesel. The last 2 have been Laramie editions with the first being a Big Horn edition. I have nothing but high marks to give these trucks across the board. Power-great Exterior styling- great Interior (especially the Laramies) - Stellar Reliability - great I think they are easily the best value and best looking trucks on the market.

I walked in a bit unsure, but they broke everything down for me and made the decision easy. I left feeling confident about my choice

Bought it new and have not had any warranty claims 40 k miles today. Family enjoys the comfort of the interior. Performance and fuel economy exceeded my expectation. I definitely would purchase again.

The staff took the time to understand my specific needs and provided personalized advice without rushing me. I couldn’t ask for more

This is about my 7th Ram, and it does not disappoint. Excellent fuel economy, quiet, very smooth and comfortable. I have 60,000km and zero issues.

They respected my decision-making process, giving me space when I needed it but being available when I had questions

Soft handling, quiet cabin. High up in the sky feeling safe and protecting my child best feeling in the world the panoramic is amazing and fuels cheap and lasts forever

Went to 5 Star looking for a reliable used car and was impressed by their selection. Bryan helped me compare models without any pressure.

I bought my 2020 Ram 1500 Limited Edition used with 15,000 miles. The leather dash was coming unglued and the back window was leaking but both were replaced under warranty. My 4th Ram and this one rides like a Cadillac with the 4 corner air suspension which isn't recommended for cold climates. Great truck so far.

Mi experiencia en 5 Star fue mejor de lo que esperaba. Muy atentos, explicaron todo en detalle y me sentí muy cómoda durante todo el proceso

I had a great experience at this dealership. Blake made the process very straightforward, easy, and pleasant.

I bought 2 cars in late December, 2015. There was also a trade-in on one of the purchases. In both instances, and on all accounts, including maintenance service since then, I would highly recommend D&P. Phil is an excellent individual to interact with, as well as all the staff. Nothing is complete unless Phil agrees, and his method and mode of business are excellent. His philosophy of selling cars in based on total satisfaction. Everything is performed on a car for sale with the idea that the buyer will not have unexpected necessities for at least a year, or more on very low mileage cars. I recommend D&P without qualification.

EXCELLENT DEALERSHIP. SEAVY WILLIAMS A CREDIT TO THIS BUSINESS. EXTREMELY INTENT ON CUSTOMER SATISFACTION. WILL RETURN.

I had a great sales expierence with ralphy sales manager and andrew in sales got my dream car

Jeremy was great and assisted with explanations of all of the bells and whistles with our new BMW 3 Series 330e iPerformance.The service we received was nothing short of excellent.

I called on Sunday and spoke to Neil. He was very knowledgeable. I made an appointment for the next day. When I arrived the salesman that Neil had me meet was Jay Marine. I have been to many dealerships and I know now what to look out for. The beauty of working with Jay is he was up front and honest. Jay had to leave and Brandon took over giving us continued great courteous service. Brandon had the car prepared and ready to go. He was thorough in his explains the car features and ready to go. His personality again like Neil and Jay was as it should be when purchasing a large ticket item— just plain and simple and they all delivered what I wanted. I purchased a Dodge Ram that is a real nice car all around. Neil had already picked the perfect truck for me after our discussion. I could not be more happy with the courteous treatment I received. They are fair and honest. The finance person, Sean, showed me the different ratings the banks had given for me. One was an A rating the other was a 3 not sure about what that meant but I have been to dealerships that would never show me the different ratings. The finance person was no gimmicks nor any surprises I have seen elsewhere. I would strongly recommend if you are going to purchase a car that you go to Smithaven Jeep, Dodge dealership located in Smithtown. I will be purchasing another truck soon and I will return because of the decent treatment I received. Thank you all for being so knowledgeable and trustworthy!

Joel was easy to work with and got us in the car we wanted in no time